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Show Results For
- All HBS Web
(335)
- News (133)
- Research (157)
- Events (1)
- Multimedia (7)
- Faculty Publications (55)
- 29 Sep 2014
- Research & Ideas
Why Do Outlet Stores Exist?
have more data than they know what to do with." Do outlets cannibalize? One leading product manufacturer in the fashion apparel and accessories category agreed to provide Ngwe with consumer data in return for a detailed analysis of its customers. Behind the... View Details
- 20 Jan 2014
- Research & Ideas
Language Wars Divide Global Companies
"nearly all of them expressed feeling some anxiety about having access to appropriate words," particularly when the work became highly technical, conversations became emotional, or when the workers were tired. Language barriers... View Details
Keywords: by Kim Girard
- 01 Sep 2023
- News
Solving for Z
With nearly 20 years of experience as a senior human resources executive, Matthew Breitfelder (MBA 2002) has seen a lot of change in the corporate talent space. But what’s happening now looks like a tectonic generational shift. From his perch as global head of human... View Details
- 06 Aug 2020
- Blog Post
My HBS Financial Aid Story: Why I Chose to Invest in My Future
desired budget. The added support from the Forward Fellowship significantly reduced my anxiety as the first day of school approached. I was able to articulate my potential financial constraints, and this fellowship was an indication that... View Details
- 11 Jul 2019
- Sharpening Your Skills
Deconstructing 'Customer Experience'
Anxious—Can You Keep Them from Leaving?The irrational anxiety associated with being last in line can lead to unhappy customers, but there are ways to make them happier while they wait. The Outside-In Approach to Customer Service How... View Details
- 19 Oct 2022
- Op-Ed
Cofounder Courtship: How to Find the Right Mate—for Your Startup
anxiety about school loans, etc. Understanding how you and your cofounder think about money will give you a lot of perspective when it comes time to raise capital, price your product, pay employees, etc. “It’s important to talk about any... View Details
Keywords: by Julia Austin
- 10 Jan 2023
- Op-Ed
Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage
Ponderings. You Might Also Like: Feeling Separation Anxiety at Your Startup? 5 Tips to Soothe These Growing Pains Cofounder Courtship: How to Find the Right Mate—for Your Startup Inclusive Leadership Advice: Get Comfortable With the... View Details
Keywords: by Julia Austin
- 06 Oct 2010
- Research & Ideas
John Kotter: Four Ways to Kill a Good Idea
from Buy-IN: Saving Your Good Idea from Getting Shot Down By John P. Kotter and Lorne A. Whitehead Fear Mongering This kind of attack strategy is aimed at raising anxieties so that a thoughtful examination of a proposal is very difficult... View Details
Keywords: by John Kotter & Lorne A. Whitehead
- Web
Participation - Christensen Center for Teaching & Learning
does not mean, however, that instructors should relax standards or overlook weaknesses: on the contrary, maintaining high expectations for all students is the ultimate form of respect in the case method classroom. Handling Participation View Details
- 05 Jun 2023
- What Do You Think?
Is the Anxious Achiever a Post-Pandemic Relic?
as “anxious achievers.” To paraphrase Aarons-Mele, anxious achievers are those who deal with anxiety often associated with feelings of inadequacy by working harder to achieve more. Like other major academic institutions, the HBS campus is... View Details
Keywords: by James Heskett
- 26 Nov 2019
- News
The Ritual Effect
practice them. KEY THEMES He suggests that rituals are not only surprisingly pervasive and highly effective, they are also immensely versatile. Remarkably, rituals seem to work by helping us exactly wherever we need help most. From alleviating performance View Details
Keywords: rituals
- 16 Jul 2013
- First Look
First Look: July 16
Publications 2013 pub The Network Secrets of Great Change Agents By: Battilana, Julie, and Tiziana Casciaro Abstract—Change is hard, especially in a large organization. Yet some leaders succeed-often spectacularly-at transforming their workplaces. What makes them... View Details
Keywords: Anna Secino
- 11 Jan 2022
- Research & Ideas
Feeling Seen: What to Say When Your Employees Are Not OK
lot of people are feeling apprehension,” says Yu, who’s now a scientist at Humu, a Palo Alto company that develops productivity tools for workplaces. “Maybe they want to go back to work but there's a lot of social anxiety because they're... View Details
Keywords: by Pamela Reynolds
- Blog
Leading in Tough Times: HBS Faculty Member Amy C. Edmondson on Psychological Safety
engage with each other. Of course, if you are ONLY creating psychological safety, then you are creating a comfort zone. And if you are ONLY talking about accountability for excellence, then you are creating an anxiety zone where people... View Details
- Portrait Project
Arielle Anderson
Everyone wants to be seen and accepted. I had gone through life feeling either overlooked and invisible or misunderstood and rejected. Setbacks in childhood left me feeling inadequate in adulthood. I battled crippling social anxiety and... View Details
- 30 Jun 2014
- Lessons from the Classroom
The Role of Emotions in Effective Negotiations
A Happier Ending In an "alternate ending" to the story, Kate apologizes for how the negotiation has gotten out of control, and asks if they can start over. She shares her own anxieties and frustrations about an important... View Details
- 01 Mar 2024
- News
The War Within
When the full-scale Russian invasion of Ukraine began in February 2022, Nataliia Zhyliak’s world was upended in a matter of days. At the time, Zhyliak, a psychologist in the western Ukrainian city of Kamianets-Podilskyi, was working at an education and rehabilitation... View Details
- 16 Dec 2020
- Blog Post
My HBS Student Loan Story: Ina Foalea (MBA 2018)
cash buffer made me more comfortable. I took out student loans in my first year and a smaller amount in my second year because I received the newly created Forward Fellowship that year. By my second year, I also had a better sense of my budget and how to manage my... View Details
- 10 Aug 2016
- Blog Post
3 Benefits of the Case Method
rewarding. I can easily recall the anxiety I felt early in my time at HBS when I took a contradictory viewpoint in Finance and had to explain it in front of 90+ intelligent and engaged classmates. As my MBA drew to a close, quickly... View Details
- 18 Jan 2023
- Blog Post
Career Planning and Development: Interview with Career Coach Wendi Zhang (MBA/MPP 2013)
advice for students looking for a career change? Career changes are relatively common and can lead to profound personal and professional growth. They also often come with anxiety and stress, and there are many resources at HBS to help... View Details