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- All HBS Web
(472)
- People (1)
- News (114)
- Research (193)
- Events (1)
- Multimedia (1)
- Faculty Publications (40)
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- 21 Oct 2014
- First Look
First Look: October 21
Publications October 2014 Harvard Business Review Press Aligning Strategy and Sales: The Choices, Systems, and Behaviors That Drive Effective Selling By: Cespedes, Frank V. Abstract—There are many books that provide strategy advice and... View Details
Keywords: Sean Silverthorne
- 19 May 2016
- Research Event
Crowdsourcing, Patent Trolls, and Other Research Insights Highlighted at Harvard Business School Symposium
looking to hire. Holding contests to seek advice from the crowd may help companies fill the need for innovative answers more cheaply and quickly. “Contests create incentives and drive parallel search,”... View Details
Keywords: by Dina Gerdeman & Carmen Nobel
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
during times of economic stress. During such times, the most important advice that one can give is first remember that the service profit chain starts with employees—therefore, preserve that resource; second, consider dividing jobs at... View Details
Keywords: by Sean Silverthorne
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
on," says Harvard Business School marketing professor Gerald Zaltman. A more strategic approach to data mining can provide the foundation for that decision-making architecture. Below, advice on how to use information about the... View Details
Keywords: by Jean Ayers
- 29 Sep 2008
- Research & Ideas
Financial Crisis Caution Urged by Faculty Panel
was a member of the firm's executive committee. The regulatory structure did not keep pace with two decades of deregulation on Wall Street, Rose explained. Deregulation led to intense competitive pressures to which firms responded by deploying more capital and View Details
- 03 Aug 2016
- What Do You Think?
How Can We Hold the “Leadership Industry” Accountable?
list of academic achievements. The irony here is that Pfeffer, a Stanford Graduate School of Business professor, and others of us, including me, are part of the leadership industry he criticizes. Give him credit, then, for seeking the... View Details
- 24 Jun 2002
- Research & Ideas
Building ’Brandtopias’—How Top Brands Tap into Society
center of much discussion. The advice most often provided to managers is to weave the brand into the most potent popular culture trends. Recently, consultants and ad agencies began emphasizing the reverse: recommending that managers View Details
Keywords: by Martha Lagace
- 01 Dec 2015
- First Look
December 1, 2015
2015 Modern China Studies Free at Last, Now What: The Soviet and Chinese Attempts to Offer a Roadmap for the Post-Colonial World By: Friedman, Jeremy Abstract—This article seeks to understand the motivations behind the People's Republic... View Details
Keywords: Sean Silverthorne
- 29 Jun 2015
- HBS Case
Consumer-centered Health Care Depends on Accessible Medical Records
tend to seek technology partners that can grow with them over a long period, rather than bearing the switching costs of starting over with a new platform and supplier. Ideally, a sophisticated analytics system would allow consumers to... View Details
- 31 Jul 2006
- Research & Ideas
When Not to Trust Your Gut
seek to reach an agreement or settlement as quickly as possible. But keep in mind that completing an entire negotiation in one session is typically unnecessary—and, in fact, sometimes impossible. Even when you're well prepared, a... View Details
Keywords: by Max H. Bazerman & Deepak Malhotra
- 27 Jun 2024
- Research & Ideas
Gen AI Marketing: How Some 'Gibberish' Code Can Give Products an Edge
It’s the new way of comparison shopping in the age of large language models (LLM): Tapping into AI-driven search engines for research and advice on which products to buy. But can consumers trust the recommendations to be impartial? New... View Details
- 16 Nov 2010
- Lessons from the Classroom
Data.gov: Matching Government Data with Rapid Innovation
"I can attest that when huge initiatives come along, whatever 'seems impossible' soon becomes a fact of life. To say, 'I need to do a study first' is not a [wise] response." Advice For The Us Cio Asked by Lakhani how Data.gov... View Details
- 10 Jul 2018
- First Look
New Research and Ideas, July 10, 2018
informal organizational networks; and during periods of credit expansion. Overall, we provide novel evidence of non-agency related costs in the use of soft information in credit decisions. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=54618... View Details
Keywords: Dina Gerdeman
- 25 Mar 2014
- Research & Ideas
China’s Economic System has Difficult Road Overcoming its Political System
advice is you have to be in, but you need to do your homework first." That means making sure you have your own people on the ground in China to oversee construction and development of your supply chain. It also means picking partners... View Details
Keywords: by Michael Blanding
- 12 Nov 2024
- HBS Case
Inside One Startup's Journey to Break Down Hiring (and Funding) Barriers
inclusion goals and seek to make an impact beyond the balance sheet. He encourages investors to ask: “How do we make startups more accessible, both geographically and among different groups? How do we think about creating a playing field... View Details
- 23 Jul 2024
- In Practice
The New Rules of Trade with China: Navigating Tariffs, Turmoil, and Opportunities
changes from Washington, not Beijing. HBS Working Knowledge gathered advice from faculty on this radical shift for firms and how they can adapt to and navigate this new terrain. Jaya Wen and Ebehi Iyoha: Leverage microdata to navigate... View Details
- 26 Sep 2024
- HBS Case
If a Car Can Drive Itself, Can It Make Life-or-Death Decisions?
case quotes Harvard University psychology professor Joshua Greene saying, “Were a friend to call you from a set of trolley tracks seeking moral advice, you would probably not say, ‘Well, that depends. Would you have to push the guy, or... View Details
- 11 Jan 2011
- First Look
First Look: Jan. 11
complex political environment; and 3) Manage a team: Forge a high-performing "we" out of all the "I"s who report to you. Packed with compelling stories and practical guidance, Being the Boss is an indispensable guide for not only first-time managers... View Details
Keywords: Sean Silverthorne
- 17 Jan 2012
- First Look
First Look: January 17
express inconsistent beliefs about the product suitable from them, and mention they have received advice from another seller of insurance, they are more likely to receive suitable advice. Agents provide better View Details
Keywords: Sean Silverthorne
- 22 May 2018
- First Look
New Research and Ideas, May 22, 2018
(Abridged) Vikram Akula, CEO of SKS Microfinance, seeks a venture capital investment to fund his firm. SKS, one of the largest and fastest growing microfinance institutions in India, is a profitable, for-profit institution with a social... View Details
Keywords: Dina Gerdeman