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  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • 21 Dec 2011
  • Research & Ideas

The Most Common Strategy Mistakes

strategy is built around the value proposition, which is the demand side of the equation. But a robust strategy requires a tailored value chain—it's about the supply side as well, the unique configuration of activities that delivers... View Details
Keywords: by Joan Magretta
  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

the full spectrum of possible outcomes and assign probabilities to each. Keep in mind that “possibilities always exist.” Even in the worst situations, there are opportunities and choices to be made. Thinking about strategy A clear sense... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 09 Sep 2009
  • First Look

First Look: September 9

failures are likely to spur problem solving. We hypothesize that problem solving activities are especially likely to follow reported operational failures that provoke financial and legal liability risks. We also hypothesize that... View Details
Keywords: Martha Lagace
  • 24 Jul 2000
  • Research & Ideas

Value Maximization and Stakeholder Theory

does not obviate the necessity of making choices (decisions) on a day-to-day basis. And to do this in a purposeful way we must have a scorecard. The absence of a scorecard makes it easier for people to engage in intense value claiming... View Details
Keywords: by Michael C. Jensen
  • 01 Jul 2008
  • First Look

First Look: July 1, 2008

more "collaborative." Too often, however, companies fail to distinguish among the various choices they face with respect to alternative modes of collaboration. Collaborative innovation can take a wide variety of forms, each with... View Details
Keywords: Martha Lagace
  • 29 Jan 2008
  • First Look

First Look: January 29, 2008

effect of external finance. Download the paper: http://www.hbs.edu/research/pdf/08-047.pdf Peer Effects and Entrepreneurship Authors:Ramana Nanda and Jesper B. Sorensen Abstract We examine whether the likelihood of entrepreneurial View Details
Keywords: Martha Lagace
  • 07 Jul 2008
  • Research & Ideas

Innovation Corrupted: How Managers Can Avoid Another Enron

companies. This remedy is best observed in formerly public companies that—aided by professional buyout firms—have been taken private and armed with active directors who pursue commonsense governance practices that have stood the test of... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • 11 Feb 2014
  • First Look

First Look: February 11

Multinational Corporations, Global Justice and Corporate Responsibility: A Question of Purpose By: Hsieh, Nien-hê Abstract—Do multinational corporations (MNCs) have a responsibility to address unjust conditions-not simply by refraining from contributing to injustice,... View Details
Keywords: Sean Silverthorne
  • 22 Oct 2013
  • First Look

First Look: October 22

how power struggles activated faultlines and were, in turn, reinforced by them, and documenting the emotion regulation processes triggered by subgrouping and enacted through language-related choices and... View Details
Keywords: Sean Silverthorne
  • 30 Apr 2019
  • First Look

New Research and Ideas, April 30, 2019

https://www.hbs.edu/faculty/Pages/item.aspx?num=56032 in press Cognition I Know Why You Voted for Trump: (Over)inferring Motives Based on Choice By: Barasz, Kate, Tami Kim, and Ioannis Evangelidis Abstract—People often speculate about why... View Details
Keywords: Dina Gerdeman
  • 08 Jul 2014
  • First Look

First Look: July 8

goal. When you consider that your job-perhaps even your industry-may disappear, you have no choice but to take control. Filled with stories of professionals of all kinds who have profited from this proactive approach, Own Your Future... View Details
Keywords: Carmen Nobel
  • 27 Mar 2012
  • First Look

First Look: March 27

it and demonstrates why the easy short-term choice is often the most perilous in the long-term. The Founder's Dilemmas draws on the inside stories of founders like Evan Williams of Twitter and Tim Westergren of Pandora, while mining... View Details
Keywords: Carmen Nobel
  • 12 Apr 2011
  • First Look

First Look: April 12

control rights and cash-flow rights in the borrowing firms exacerbates potential tunneling and other moral hazard activities by large shareholders, thereby increasing credit risk and monitoring needs. Consequently, lenders form syndicates... View Details
Keywords: Sean Silverthorne
  • September–October 2013
  • Article

The Role of Organizational Scope and Governance in Strengthening Private Monitoring

By: Lamar Pierce and Michael W. Toffel
Governments and other organizations often outsource activities to achieve cost savings from market competition. Yet such benefits are often accompanied by poor quality resulting from moral hazard, which can be particularly onerous when outsourcing the monitoring and... View Details
Keywords: Crime and Corruption; Decision Choices and Conditions; Corporate Accountability; Governance Compliance; Policy; Management Practices and Processes; Demand and Consumers; Market Design; Market Entry and Exit; Market Transactions; Service Delivery; Service Operations; Business Processes; Organizational Structure; Performance Effectiveness; Performance Expectations; Practice; Transportation; Transportation Industry; Service Industry; United States; New York (state, US)
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  • 30 Nov 2021
  • In Practice

What's the Role of Business in Confronting Climate Change?

The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental... View Details
Keywords: by Lynn Schenk and Dina Gerdeman
  • July 2022 (Revised February 2025)
  • Case

A Soul and a Service: North Carolina Mutual Life Insurance

By: Tom Nicholas and John Masko
The North Carolina Mutual and Provident Association (the Mutual) was founded in 1898 as a for-profit entity selling life insurance catering to the Black community. The Mutual was entering a field crowded with established White-owned competitors that largely refused to... View Details
Keywords: Black Entrepreneurs; Insurance; History; Race; Prejudice and Bias; Entrepreneurship; Decision Choices and Conditions; Growth and Development Strategy; Insurance Industry; United States
Related
  • 09 Feb 2010
  • First Look

First Look: Feb. 9

of real-world systems. Download the paper: http://www.hbs.edu/research/pdf/10-059.pdf Quality Provision, Expected Firm Altruism and Brand Extensions Author:Julio J. Rotemberg Abstract This paper studies quality choice in a model where... View Details
Keywords: Martha Lagace
  • 08 Sep 2014
  • Research & Ideas

The Strategic Way To Hire a Sales Team

much—and too little—time, money, and talent across our sales tasks?" The strategic choices discussed in chapter 5 cascade to selection criteria. Also, the key activities will be affected by sales... View Details
Keywords: by Carmen Nobel
  • 15 Sep 2021
  • Research & Ideas

Don't Bring Me Down: Probing Why People Tune Out Bad News

experiment was not related to excuse-driven motives. Rather, individuals frequently avoided information for other reasons, such as inattention and laziness. Passive versus active choice Studies in behavioral... View Details
Keywords: by Kristen Senz

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