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  • All HBS Web  (233)
    • News  (26)
    • Research  (181)
    • Events  (2)
  • Faculty Publications  (106)

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  • All HBS Web  (233)
    • News  (26)
    • Research  (181)
    • Events  (2)
  • Faculty Publications  (106)
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  • 19 May 2016
  • Research Event

Crowdsourcing, Patent Trolls, and Other Research Insights Highlighted at Harvard Business School Symposium

Lakhani said the question comes down to this: Do we have the right labor force? His research team recently held a three-weeklong contest that looked to improve the accuracy and processing speed of an algorithm designed to analyze genomic... View Details
Keywords: by Dina Gerdeman & Carmen Nobel
  • 24 May 2004
  • Research & Ideas

When Reputation Trumps Regulation

standards of U.S. firms. The SEC should also be granted the resources to more systematically verify the accuracy of these disclosures by foreign cross-listed firms. If the information were more reliable, investors could use the... View Details
Keywords: by Ann Cullen
  • 11 Nov 2013
  • Research & Ideas

A Smarter Way to Reduce Customer Defections

the accuracy of churn prediction, regardless of who the customer is. Our goal should be to minimize the error in profitability of who we target," Gupta says. "Even if I'm worse in my churn prediction, I will still be better off." During... View Details
Keywords: by Dina Gerdeman; Retail; Service
  • 15 May 2020
  • Research & Ideas

Find Your Pragmatic Path through Radical Uncertainty

thing not to do is make long-term bets. In budgeting for operations, for example, lots of effort is wasted by thinking that we can project with any accuracy the timing for getting the answers to the important questions that will define... View Details
Keywords: by Howard Stevenson, Eugene B. Kogan, and Shirley Spence
  • 16 Jun 2015
  • First Look

First Look: June 16, 2015

accuracy of those assessments. We analyzed nearly 17,000 code-of-conduct audits conducted at nearly 6,000 suppliers around the world. We found that audits yield fewer violations when the audit team had been at that particular supplier... View Details
Keywords: Sean Silverthorne
  • 28 Apr 2003
  • Research & Ideas

Shareholders Key to Corporate Reform

sense of accountability. The expectation is that, by affixing his or her name to the document, the CEO will verify its accuracy by asking more rigorous questions: Do I trust the level of analysis? Am I getting the right advice from the... View Details
Keywords: by Cynthia A. Montgomery & Rhonda Kaufman
  • 30 Jun 2008
  • Research & Ideas

Rethinking Retirement Planning

nears port, greater and greater accuracy is required if it's to avoid running aground and miss achieving its goal. "We have your goal in mind and do the dynamic trading with the target vision to get you there," Merton explains.... View Details
Keywords: by Julia Hanna; Banking; Financial Services
  • 05 Nov 2024
  • Research & Ideas

AI Can Help Leaders Communicate, But Can't Make Employees Listen

accuracy rate of about half. Broken down into categories, employees correctly identified 61 percent of the real CEO’s answers and 57 percent of the AI’s synthesized responses. The significance, Choudhury says: “The real employees of the... View Details
Keywords: by Ben Rand; Information Technology; Technology
  • 09 May 2018
  • Research & Ideas

A Simple Way for Restaurant Inspectors to Improve Food Safety

factories in the US,” Toffel says. Timing is everything Previous research showed that the accuracy of third-party audits is affected by factors such as the inspector’s gender and work experience. Ibáñez and Toffel wanted to look at the... View Details
Keywords: by Carmen Nobel; Food & Beverage; Service
  • 06 Feb 2006
  • What Do You Think?

Should CEOs of Public Companies Offer Earnings Guidance?

forecast dispersion increases and forecast accuracy decreases." For those wishing the full story, read "Is Silence Golden? An Empirical Analysis of Firms that Stop Giving Quarterly Earnings Guidance." What is to be done? A... View Details
Keywords: by James Heskett; Financial Services
  • 27 Feb 2013
  • Research & Ideas

Sidetracked: Why Can’t We Stick to the Plan?

avoid getting sidetracked in the future. Forces from within are factors that reside in both our minds and our hearts, and exist because of the very nature of being human. We will explore the accuracy (or lack thereof) of our beliefs about... View Details
  • 20 Feb 2007
  • First Look

First Look: February 20, 2007

research. Learning and Equilibrium as Useful Approximations: Accuracy of Prediction on Randomly Selected Constant Sum Games Authors:Ido Erev, Alvin E. Roth, R. Slonim, and Greg Barron Periodical:Economic Theory (forthcoming). Special... View Details
Keywords: Martha Lagace
  • 01 May 2007
  • First Look

First Look: May 1, 2007

implies that multiple identity organizations may not be perceived as such by lower-level organizational members, who instead are likely to recognize a single identity to the exclusion of others. Team Emotion Recognition Accuracy and Team... View Details
Keywords: Sean Silverthorne
  • 25 Jul 2006
  • First Look

First Look: July 25, 2006

changes in incentives for achieving integration. Examining a systemic tradeoff consciously acknowledged by the organization, we further argue that alignment encouraged by this collaborative engagement can be more important than achieving superior performance along such... View Details
Keywords: Sean Silverthorne
  • 11 May 2011
  • Research & Ideas

Building a Better Board

employee engagement, and even the CEO's leadership style and character. But even these broader assessments can lack accuracy and credibility. Too often, the board members' appraisal is based largely on how the chief executive acts at... View Details
Keywords: by Carmen Nobel
  • 19 Mar 2006
  • Research & Ideas

Unlocking Your Investment Capital

extreme, poorly implemented risk management can lead to the firm's demise. Under Sarbanes-Oxley 404, both the CEO and CFO have to attest with personal liability to the accuracies of the financial statements (including footnotes with... View Details
Keywords: by Ann Cullen; Financial Services
  • 08 Dec 2015
  • Research & Ideas

You Won't Make It If You Fake It

16, The Wall Street Journal reported that the data Theranos submitted were insufficient to prove the accuracy of many of its tests. In spite of her seeking media visibility, Holmes did not offer comments for this article. Five days later,... View Details
Keywords: by Bill George
  • 18 Oct 2004
  • Research & Ideas

The Bias of Wall Street Analysts

should be noted that the trick to measuring the analysts' optimism is to measure the signed accuracy of the forecasts. To do this, we calculate a forecast error of all analysts' forecasts. For example, for a forecast of one-year-ahead... View Details
Keywords: by Ann Cullen; Financial Services
  • 12 Oct 1999
  • Research & Ideas

Confronting the Challenges that Face Bricks-and-Mortar Stores

vegetables at the point of sale, improving the speed and accuracy of the checkout. If the benefit is not immediately apparent, make it obvious through advertising and promotional materials. Lesson 2: Make The Technology Easy To Use. Most... View Details
Keywords: by Raymond Burke; Retail
  • 31 Oct 2004
  • Research & Ideas

Bypass Marketing: Are Docs Influenced?

power to "encourage patients to seek treatments they do not need." Critics of DTCA question the accuracy of its content and 82 percent of the physicians in our sample strongly or partially agreed with the view that DTCA... View Details
Keywords: by Manda Salls
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