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      PerformanceRemove Performance →

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      • February 1990
      • Background Note

      Note on Electronic Monitoring

      By: Nitin Nohria
      Keywords: Performance
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      Nohria, Nitin. "Note on Electronic Monitoring." Harvard Business School Background Note 490-044, February 1990.
      • Article

      Measuring the Effectiveness of Competition in Defense Procurement: A Survey of the Empirical Literature

      By: James J. Anton and Dennis A. Yao
      This article surveys the literature that has attempted to measure competition's effects on defense procurement. The focus is on conceptual underpinnings of models rather than technical aspects of estimation procedures. While providing valuable insight, the models are... View Details
      Keywords: Performance Effectiveness; Competition; Surveys; Value; Economics; Forecasting and Prediction; Programs; Power and Influence; Management Analysis, Tools, and Techniques
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      Anton, James J., and Dennis A. Yao. "Measuring the Effectiveness of Competition in Defense Procurement: A Survey of the Empirical Literature." Journal of Policy Analysis and Management 9, no. 1 (Winter 1990): 60–79. (Harvard users click here for full text.)
      • 1990
      • Article

      Social Influences on Creativity: Evaluation, Coaction, and Surveillance

      By: T. M. Amabile, P. Goldfarb and S. C. Brackfield
      Two experiments examined the effects of evaluation expectation and the presence of others on creativity. In both experiments, some subjects expected that their work would be evaluated by experts, and others expected no evaluation. Evaluation expectation was crossed, in... View Details
      Keywords: Creativity; Social Psychology; Situation or Environment; Motivation and Incentives; Performance Evaluation
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      Amabile, T. M., P. Goldfarb, and S. C. Brackfield. "Social Influences on Creativity: Evaluation, Coaction, and Surveillance." Creativity Research Journal 3 (1990): 6–21.
      • December 1989 (Revised February 1993)
      • Case

      Frito-Lay, Inc.: A Strategic Transition (C)

      By: Lynda M. Applegate
      In 1989, Frito-Lay designed an information technology infrastructure to support time-based competition and organizational restructuring. The company planned to provide timely flexible information to all major decision makers at all levels. This case describes the... View Details
      Keywords: Design; Information Technology; Information Infrastructure; Competitive Strategy; Time Management; Organizational Structure; Information Management; Strategic Planning; Performance Effectiveness; Decision Choices and Conditions; Food and Beverage Industry; Manufacturing Industry
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      Applegate, Lynda M. "Frito-Lay, Inc.: A Strategic Transition (C)." Harvard Business School Case 190-071, December 1989. (Revised February 1993.)
      • October 1989 (Revised November 2006)
      • Background Note

      Deployment, Focus, and Measuring Effectiveness

      By: Frank V. Cespedes
      Written for a module in the Marketing Implementation course (second-year MBA elective). Offers a framework for considering relevant factors that affect sales force deployment and criteria for measuring sales effectiveness and the conduct of field marketing efforts. View Details
      Keywords: Performance Effectiveness; Sales; Marketing
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      Cespedes, Frank V. "Deployment, Focus, and Measuring Effectiveness." Harvard Business School Background Note 590-044, October 1989. (Revised November 2006.)
      • October 1989 (Revised October 1992)
      • Case

      Smoke Wars: The Case for and Against the Cigarette Industry

      By: V. Kasturi Rangan
      Describes the arguments for and against the tobacco industry. With the per capita demand for cigarettes steadily declining by 2% to 3% every year, the tobacco companies have been using various approaches to stem the tide. Many such moves, however, have come under... View Details
      Keywords: Debates; Marketing Strategy; Demand and Consumers; Performance; Social Issues; Consumer Products Industry
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      Rangan, V. Kasturi. "Smoke Wars: The Case for and Against the Cigarette Industry." Harvard Business School Case 590-040, October 1989. (Revised October 1992.)
      • September 1989 (Revised April 1990)
      • Case

      Banc One Corp.--1989

      By: Rosabeth M. Kanter
      Banc One Corp., an innovative and financially successful super-regional bank holding company, has a track record of upgrading performance of acquisitions while retaining previous management--doing better with the same people. In June 1989 Banc One made its first... View Details
      Keywords: Business Growth and Maturation; Banks and Banking; Private Ownership; Human Resources; Mergers and Acquisitions; Performance Evaluation; Management Teams; Banking Industry; United States
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      Kanter, Rosabeth M. "Banc One Corp.--1989." Harvard Business School Case 390-029, September 1989. (Revised April 1990.)
      • September 1989
      • Background Note

      Performance Curves: Costs, Prices, and Value

      By: Robert J. Dolan and Benson P. Shapiro
      Explains the concept of a family of performance curves. The most well known is the price/performance curve relating the prices of items in a product line to their performance. Also discusses the cost/performance curve and its impact on product positioning, product line... View Details
      Keywords: Cost vs Benefits; Price; Product Positioning; Performance; Competition; Value
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      Dolan, Robert J., and Benson P. Shapiro. "Performance Curves: Costs, Prices, and Value." Harvard Business School Background Note 590-010, September 1989.
      • September 1989
      • Background Note

      Industrial Governance and Corporate Performance

      By: John T. Dunlop and Malcolm S. Salter
      Keywords: Governance; Performance
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      Dunlop, John T., and Malcolm S. Salter. "Industrial Governance and Corporate Performance." Harvard Business School Background Note 390-032, September 1989.
      • June 1989 (Revised May 1993)
      • Case

      Fairfield Inn (A)

      By: James L. Heskett
      The Fairfield Inn, an economy hotel venture by the Marriott Corp., has developed a novel method for selecting and measuring the performance of its hotel personnel that fits the company's strategy. Because it faces the need to grow rapidly, questions have arisen as to... View Details
      Keywords: Selection and Staffing; Innovation and Invention; Growth and Development Strategy; Franchise Ownership; Performance Evaluation; Corporate Strategy; Accommodations Industry
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      Heskett, James L. "Fairfield Inn (A)." Harvard Business School Case 689-092, June 1989. (Revised May 1993.)
      • 1989
      • Book

      Growing Up Creative

      By: T. M. Amabile
      Keywords: Creativity; Early Childhood Education; Learning; Teaching; Training; Social Psychology; Personal Characteristics; Motivation and Incentives; Performance; Cognition and Thinking
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      Amabile, T. M. Growing Up Creative. New York: Crown, 1989.
      • June 1989 (Revised July 2006)
      • Case

      Chaircraft Corporation, 1988

      By: Steven C. Wheelwright
      Illustrates the difficulty of effective production planning and production control in a multistage production process affected by seasonal demand. A rewritten version of an earlier case by S.C. Wheelwright. View Details
      Keywords: Governance Controls; Demand and Consumers; Production; Performance Effectiveness; Planning
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      Wheelwright, Steven C. "Chaircraft Corporation, 1988." Harvard Business School Case 689-082, June 1989. (Revised July 2006.)
      • spring 1989
      • Article

      Asset Price Expectations: A Summary

      By: K. A. Froot
      Keywords: Assets; Price; Performance Expectations
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      Froot, K. A. "Asset Price Expectations: A Summary." NBER Reporter (spring 1989).
      • spring 1989
      • Article

      Sensitivity, Precision and Linear Aggregation of Signals for Performance Evaluation

      By: R. Banker and S. Datar
      Keywords: Performance
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      Banker, R., and S. Datar. "Sensitivity, Precision and Linear Aggregation of Signals for Performance Evaluation." Journal of Accounting Research 27, no. 1 (spring 1989): 21–39.
      • February 1989 (Revised December 1991)
      • Case

      Intel Corp.--1988

      By: David B. Yoffie
      In 1988, Intel had a spectacular year. However, Andy Grove, Intel's CEO, wanted to reevaluate the company's position in "systems"--Intel's OEM PC, boards, and supercomputer businesses. This case explores Intel's position in both the semiconductor industry and its... View Details
      Keywords: Competition; Information Infrastructure; Customers; Performance Evaluation; System; Rank and Position; Semiconductor Industry
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      Yoffie, David B. "Intel Corp.--1988." Harvard Business School Case 389-063, February 1989. (Revised December 1991.)
      • January 1989
      • Case

      Benetton S.p.A.

      By: Howard H. Stevenson
      Focuses on the strategic/organizational development of Benetton. Examines the organizational structure which has allowed the company to expand into a world scale company from its small entrepreneurial base. Examines the functional strategies which have allowed a huge... View Details
      Keywords: Marketing Strategy; Organizational Structure; Growth and Development; Business Strategy; Performance Effectiveness; Fashion Industry; Apparel and Accessories Industry
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      Stevenson, Howard H. "Benetton S.p.A." Harvard Business School Case 389-074, January 1989.
      • December 1988 (Revised March 1990)
      • Case

      Karen Vincent and Zodiac Corp.

      By: Howard H. Stevenson
      Keywords: Family Business; Production; Management; Performance Improvement; Apparel and Accessories Industry
      Citation
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      Stevenson, Howard H. "Karen Vincent and Zodiac Corp." Harvard Business School Case 389-078, December 1988. (Revised March 1990.)
      • fall 1988
      • Article

      Unobservable Outcomes and Multiattribute Preferences in the Evaluation of Managerial Performance

      By: S. Datar, R. Banker and A. Maindiratta
      Keywords: Outcome or Result; Management; Performance
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      Datar, S., R. Banker, and A. Maindiratta. "Unobservable Outcomes and Multiattribute Preferences in the Evaluation of Managerial Performance." Contemporary Accounting Research 5, no. 1 (fall 1988): 96–124.
      • September 1988 (Revised December 1998)
      • Case

      Donner Co.

      By: Roy D. Shapiro
      The management of a small manufacturer of circuit boards faces a number of production and operations management problems. The first day on this case is used to analyze the production capacity of various stages in the process and to examine bottlenecks and key... View Details
      Keywords: Information Management; Management; Management Practices and Processes; Production; Performance Capacity; Problems and Challenges; Semiconductor Industry
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      Shapiro, Roy D. "Donner Co." Harvard Business School Case 689-030, September 1988. (Revised December 1998.)
      • September 1988 (Revised June 1993)
      • Case

      Ring Medical

      By: V. Kasturi Rangan
      Describes the progress of a new product launch (HCS-100, a hospital communication system). Ring Medical has sold only five systems in six months against an annual target of 30. There is a lack of agreement internally on how the new product effort should be organized.... View Details
      Keywords: Conferences; Marketing Strategy; Product Launch; Distribution Channels; Performance
      Citation
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      Rangan, V. Kasturi. "Ring Medical." Harvard Business School Case 589-046, September 1988. (Revised June 1993.)
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