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- All HBS Web
(6,087)
- People (36)
- News (1,971)
- Research (1,682)
- Events (11)
- Multimedia (250)
- Faculty Publications (1,028)
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- 30 May 2000
- Research & Ideas
Market Makers Bid for Success
to have payoffs? Meakem: Absolutely, and the biggest payoffs come when you have created something truly valuable. If you're Amazon or Yahoo!, you have created something valuable. For this class of company,... View Details
- 11 Jun 2012
- Research & Ideas
When Business Competition Harms Society
Last winter, a senior admissions officer at Claremont McKenna College resigned, after admitting to inflating reported SAT scores of the incoming class for six years and sending View Details
- 14 Oct 2013
- Research & Ideas
Time that Government Reopens for Business
the US economy? A: The immediate direct impact on the real economy is measurable but modest. About 800,000 people are now taking unpaid days off, and they are generally people... View Details
Keywords: by Jim Aisner
- 11 Dec 2007
- First Look
First Look: December 11, 2007
stock prices had been reached. Despite Fisher's poor prediction on that occasion, he played a neglected, but significant role in the growth of the forecasting industry and in View Details
Keywords: Martha Lagace
- 01 Nov 2012
- Research & Ideas
Book Excerpt: Judgment Calls
this kind of enterprise "is the worst business in the world. Period. The end." He was smart and ambitious enough as a young man to get himself into View Details
- 18 Feb 2013
- Research & Ideas
Breaking Through a Growth Stall
identify your core customers and build a scalable platform for growth around them. That's the message from Frank V. Cespedes, the MBA Class of 1973 Senior Lecturer of Business... View Details
Keywords: by Sean Silverthorne
- 01 Jul 2008
- First Look
First Look: July 1, 2008
results of an exercise in which members of Harvard Business School's MBA Class of 2009 collectively attempted to replicate Blinder's study. Overall, the MBA students' assessments of offshorability matched... View Details
Keywords: Martha Lagace
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
together effectively is the key to developing world class service delivery." The results of their research not only illustrate the... View Details
- 31 Mar 2014
- Research & Ideas
Encouraging Niche Content in an Ad-Driven World
As the quantity of online content continues to proliferate—from cute cat videos to policy experts blogging on the Middle East—the consumer's expectation that online content... View Details
- 06 Dec 2010
- Sharpening Your Skills
Sharpening Your Skills: Doing Business in Emerging Markets
entrepreneurs are innovating products to attract the emerging middle class. Such innovations could potentially benefit consumers living in mature markets. How Important Are Relations With View Details
- 12 Jan 2018
- Cold Call Podcast
Leadership Lessons from a Young Martin Luther King, Jr.
He grew up in a middle class environment, so he had a reasonably good environment. His mother taught him self-respect, his father was a strict disciplinarian who would engage in whippings in those days. But,... View Details
- 30 May 2007
- Research & Ideas
Health Care Under a Research Microscope
Cambridge, Massachusetts, and you will likely be administered beta blockers, a class of drug that's generally recommended after a heart attack. The rate at which that drug is delivered nationwide, however,... View Details
- 05 Feb 2013
- First Look
First Look: Feb. 5
sales force on track to achieve their annual sales quotas. The paper also introduces two main methodological innovations to the marketing literature: first, we implement empirically View Details
Keywords: Sean Silverthorne
- 04 Oct 2004
- Research & Ideas
Start to Measure Your E-commerce Success
of various operations and corrective action that can be taken to make improvements. The measures should be of use to both senior and middle managers in the business units and... View Details
Keywords: by Marc J. Epstein
- 05 Feb 2009
- What Do You Think?
Why Can’t We Figure Out How to Select Leaders?
any other factor, including class size and quality of the facilities. In various studies, the truly great teachers do things like giving good, individualized feedback while... View Details
Keywords: by Jim Heskett
- 05 Mar 2013
- First Look
First Look: March 5
David E., and Mary ShelmanHarvard Business School Case 513-045 OSI, one of the world's largest suppliers of processed meats to McDonald's and other QSRs, was in the middle of a... View Details
Keywords: Sean Silverthorne
- 11 Mar 2015
- Research & Ideas
How Do You Grade Out as a Negotiator?
then at least in the fog” "We negotiate, if not in the dark, then at least in the fog," says Michael Wheeler, a senior fellow at Harvard Business School and retired MBA View Details
Keywords: by Michael Blanding
- 15 Oct 2008
- First Look
First Look: October 15, 2008
must figure out how to structure the job, and how to start her relationship with her new boss, CEO Richard Parsons. Two factors complicate this decision. First, AOL Time Warner is experiencing significant internal conflict and... View Details
Keywords: Martha Lagace
- 05 Sep 2012
- What Do You Think?
Will Business Management Save US Health Care?
like Atul Gawande, US health care may be in the process of discovering management. Of course, hospital administration has been with us as long as hospitals. But the administrator has always been a second... View Details
- 06 Dec 2011
- First Look
First Look: Dec. 6
nontraditional expansion strategy of entering the developed markets of Europe and the United States as a niche player before venturing into Middle Eastern and neighboring Asian... View Details
Keywords: Sean Silverthorne