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Israel - Global Activities 2020

banks, the answer provides leadership lessons in organizational change, modernization, and having the courage and wherewithal to disrupt the banking industry from within. Pictured: Rakefet Russak-Aminoach, former CEO of Bank Leumi A... View Details

October 2011
Supplement

An Interview with Ganesh Natarajan, CEO of Zensar

By: David A. Garvin

Zensar is a rapidly growing, mid-sized Indian IT services company with a collaborative management philosophy and innovative HR policies. One of its practices, Vision Communities, is an inclusive forum for innovation and strategy formulation. As the company grows,... View Details

Keywords: Decisions; Human Resources; Employees; Leadership Style; Management; Organizational Culture; Information Technology Industry; India

July 2002 (Revised October 2002)
Case

Taj Hotel Group

By: Thomas J. DeLong and Vineeta Vijayaraghavan

R.K. Krishna Kumar, managing director and head of Taj Hotel Group, has to decide whether to reexamine a promotion decision. In an attempt to deliver a level of service quality that met global standards at the Indian hotel chain, Kumar had introduced new personnel... View Details

Keywords: Decision Making; Human Resources; Leadership Development; Management Teams; Organizational Culture; Alignment; India

12 Jul 2010
Research & Ideas

Rocket Science Retailing: A Practical Guide

often need organizational change that the retailer is reluctant to make. Implementing analytic skills might require collaboration across multiple functions. Analytics are simply not "fun" for many people. Q: How can managers... View Details

Keywords: by Martha Lagace; Retail; Auto

15 Dec 2024
News

On The Case

case centers on how much of a stretch Mihaljevic and his team should build into the 2023 targets. “Dr. Tom Mihaljevic and Cleveland Clinic” by Linda A. Hill and Lydia Begag April 2024 Sweet Spot “I’m an organizational anthropologist, so I... View Details

Keywords: Jen McFarland Flint; Educational Support Services; Educational Services

08 Apr 2013
Research & Ideas

Women’s Summit Celebrates ‘Sisterhood of the Traveling Pantsuit’

especially in changing the culture of the School and the broader world. The W50 Summit in particular was a way to reach out to the women who "have sometimes felt disenfranchised, disconnected, unwelcome at Harvard Business... View Details

Keywords: by Katie Koch & Harvard Gazette

April 2014
Supplement

Managing Change at Axis Bank (B)

By: Paul Healy and Rachna Tahilyani

Axis Bank is India's third largest private sector bank. In April 2009, Shikha Sharma, an outsider was appointed as its CEO. She took over from a person who had overseen ten years of rapid growth at the bank. The selection of an outsider as the new CEO surprised many... View Details

Keywords: Change Management; Transformation; Organizational Culture; Organizational Change and Adaptation; Leadership Style; Leading Change; Valuation; Finance; Banks and Banking; Financial Services Industry; Banking Industry; India

February 2005 (Revised March 2008)
Case

Shinhan Financial Group (A)

By: Rosabeth M. Kanter and Ryan Raffaelli

Mr. Young Hwi Choi, president and CEO of Shinhan Financial Group, embarked on an unconventional post-merger integration strategy with recently acquired Chohung Bank. The strategy focused on integrating traditional operations while attending to employees' reactions to... View Details

Keywords: Mergers and Acquisitions; Change Management; Employees; Leading Change; Organizational Change and Adaptation; Organizational Culture; Emotions; Integration; South Korea

Profile

Joe Khoury

in "simple" terms, I want to make a difference in the world. More specifically, I want to be able to make an impact in the lives of people. In an increasingly globalized world, I also want to build on my background and experiences to serve as a link between... View Details

Keywords: Entrepreneurship; Consulting; Investment Banking

15 Oct 2024
Cold Call Podcast

What Sequoia Capital Can Teach Leaders About Sustaining Long-Term Growth

Keywords: Re: Jo Tango & Christina M. Wallace; Financial Services

March 2008 (Revised August 2020)
Case

Lisa Sherman (A)

By: Bill George and Jens Audenaert

Lisa Sherman is a successful executive at Verizon who is struggling with the decision to reveal her sexual orientation. After attending a diversity training workshop in which participants expressed extremely negative views about people in her community, Sherman wonders... View Details

Keywords: Diversity; Identity; Personal Development and Career; Decision Choices and Conditions; Leadership; Organizational Culture

03 Apr 2012
First Look

First Look: April 3

approaches. Here we speculate on one possible explanation for this organizational heterogeneity: it may reflect inherent heterogeneity of the software workforce, in terms of which kinds of organizations individual workers prefer to work... View Details

Keywords: Carmen Nobel

July 2020
Case

Karen Bruck: Growing Managers at MercadoLibre

By: Joshua D. Margolis, Fernanda Miguel and Mariana Cal

Karen Bruck, Corporate Sales Director at MercadoLibre, Latin America's largest e-commerce platform, needs to make a decision about one of her managers, who, while analytically savvy, has an approach that does not fit in with the company's culture. View Details

Keywords: Performance Evaluation; Employee Relationship Management; Decision Making; Interpersonal Communication; Organizational Culture; Retail Industry; Latin America; Argentina

January 2006 (Revised June 2008)
Case

Lehman Brothers (A): Rise of the Equity Research Department

By: Ashish Nanda, Boris Groysberg and Lauren Prusiner

Under Jack Rivkin's leadership, Shearson Lehman's research department rose from relative obscurity to the highest ranking research department on Wall Street within three years. When Rivkin is promoted to head of equity, he wonders how to succeed in his new position. A... View Details

Keywords: Talent and Talent Management; Leadership; Service Operations; Organizational Culture; Research; Alignment

Web

Strategic Plan | Information Technology

Organizational Health 5.01: Build and Foster Community and Culture Across HBS IT (completed) 5.02: IT Governance 5.03: IT Management & Leadership Capabilities (completed) More about each initiative (login... View Details

06 Jun 2005
Research & Ideas

Don’t Listen to “Yes”

organizational culture and identify its barriers to decision making? A: Indecision can cripple an organization, and it comes in several different forms. Lou Gerstner coined the phrase "culture of... View Details

Keywords: by Martha Lagace

May 2008
Supplement

Kenny Kahn at Muzak (B)

By: Linda A. Hill and Emily Stecker

Supplemental Material for 408-057 View Details

Keywords: Organizations; Geographic Location; Innovation and Invention; Employees; Management Teams; Brands and Branding; Organizational Change and Adaptation; Organizational Culture; Design; Music Industry

Find at Harvard

01 Feb 1999
News

Q&A: Camille Tang Yeh of the Asia-Pacific Research Office

across a dozen jurisdictions in Asia. Being educated and having worked in Asia, the United States, and Europe has given me a measure of appreciation of the diversity in cultural and business practices. Moreover, serving on various public... View Details

Keywords: Educational Support Services; Educational Services

February 2025
Supplement

Moleskine: Daniela Riccardi Turns the Page

By: Ryan Raffaelli

Newly appointed CEO Daniela Riccardi needed to develop and present an action plan to the board of the company that owned Moleskine. Riccardi was hired because Moleskine had recently overextended its reach and needed more focus and discipline. Having previously served... View Details

Keywords: Brands and Branding; Organizational Change and Adaptation; Distribution Channels; Planning; Leading Change; Organizational Culture; Product Marketing; Retail Industry; Italy