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    Brian J. Hall

    Brian J. Hall is the Albert H. Gordon Professor of Business Administration at Harvard Business School. He served as the Unit Head for the Negotiation, Organizations and Markets (NOM) Unit for 14 years. Previously, he was an assistant professor of economics in the... View Details

    Keywords: management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting
    • March 1983 (Revised January 1984)
    • Case

    Merloni Group

    By: Christopher A. Bartlett
    The general manager of the recently-established French subsidiary of an Italian appliance company is in conflict with headquarters about unexpectedly poor financial performance. Headquarters management believes it should be able to exert more control over the... View Details
    Keywords: Business Subsidiaries; Trade; Organizational Structure; Performance Evaluation; Power and Influence; France; Italy
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    • September 2005 (Revised March 2007)
    • Case

    Lifefont: The Case for RetailDriver

    Examines how Lifefont (pseudonym), a multidivisional consumer packages goods company, develops a system to manage and measure the impact of promotional events in retail outlets. View Details
    Keywords: Framework; Change Management; Compensation and Benefits; Cost vs Benefits; Growth Management; Management Analysis, Tools, and Techniques; Customer Relationship Management; Product Marketing; Salesforce Management; Advertising; Management Systems; Information Technology; Retail Industry
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    • March 2022
    • Background Note

    Climate Challenges for Cities: Introduction to Issues and Actions in the United States

    By: Rosabeth Moss Kanter and Catarina Mia Martinez
    This background Note introduces the implications of climate change (global warming) for American cities. In the U.S., partisan political divides and unaddressed economic and racial disparities in climate vulnerabilities can inhibit action. The two main fronts for... View Details
    Keywords: Climate Change; Cities; Emission Reduction; Change; Change Leadership; Electric Power Generation; Transportation; Recycling; Green Business; Green Building; Ecosystem; Construction; Systems Change; Cross-sector Collaboration; Adaptation; Geographic Location; Resource Allocation; Infrastructure; Government and Politics; Social Issues; Urban Development; United States
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    • 12 PM – 1 PM EST, 17 Nov 2016
    • Webinars: Trending@HBS

    Global Family Offices: Trends & Opportunities

    Over the last few years, substantial growth in family offices (FOs) has resulted in their emergence as a significant investor class. There are an estimated 2,500 FOs globally, controlling $7+ trillion in assets; approximately 300 of these FOs manage over $5 billion... View Details
    • September 2002 (Revised January 2013)
    • Case

    Siebel Systems: Organizing for the Customer

    By: Robert Simons and Antonio Davila
    Siebel Systems is one of the fastest growing companies in America. Tom Siebel, the company's founder, has organized the business to accommodate growth and focus on the customer. Innovative information technology systems and clear accountability prove to be essential to... View Details
    Keywords: Organizational Structure; Applications and Software; Business Growth and Maturation; Information Technology; Performance Evaluation; Performance Expectations; Innovation and Management; Technological Innovation; Customer Focus and Relationships; Management Teams; Information Technology Industry; North and Central America
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    • Web

    IT Strategy: The Future of the Web at HBS | Information Technology

    IT Strategy: The Future of the Web at HBS Strategic Initiative: 3.09 Web Content Management System (CMS) Program By Annie Harrison on April 9, 2024 Share via Facebook Share via... View Details
    • 22 Aug 2008
    • News

    New Book Examines How to Execute Strategy

    • March 2008 (Revised April 2009)
    • Case

    The Xiamen PX Project: The Rule of Contract or Citizens in China Today

    This case examines the effect of environmental activism on China's investment climate, focusing on the petrochemical sector. It shows how tensions between a country's national economic development goals and political constraints make for a more unpredictable investment... View Details
    Keywords: Developing Countries and Economies; Investment; Governing Rules, Regulations, and Reforms; Business and Government Relations; Environmental Sustainability; Conflict and Resolution; China
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    • September 1998 (Revised May 2002)
    • Case

    Cisco Systems, Inc.: Implementing ERP

    By: Robert D. Austin, Richard L. Nolan and Mark J. Cotteleer
    Reviews Cisco System's approach to implementing Oracle's Enterprise Resource Planning (ERP) software product. This case chronologically reviews the diverse, critical success factors and obstacles facing Cisco during its implementation. Cisco faced the need for... View Details
    Keywords: Information Technology; Applications and Software; Technology Adoption; Complexity; Information Management
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      Celia Stafford

      Celia Stafford is a doctoral student in Health Policy (Management). She received a B.A. in Mathematics and Economics from Emory University in 2017 and an MPH focused in Biostatistics from the University of North Carolina at Chapel Hill in 2020. She is also... View Details

      • December 2020
      • Article

      Unwanted Attention: Swiss Multinationals and the Creation of International Corporate Guidelines in the 1970s

      By: Sabine Pitteloud
      During the last decade, we have seen an increased opposition to globalization. Within this wave of criticism, firms and more specifically multinational corporations have been major targets, accused of multiple wrongdoings, such as social dumping, fiscal evasion, job... View Details
      Keywords: Multinationals; Guidelines; Lobbying; Business History; Multinational Firms and Management; Governing Rules, Regulations, and Reforms; Global Range; Switzerland
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      • 02 Dec 2002
      • What Do You Think?

      How Will We Respond to the “Moment of Truth” in Option Plans?

      Summing Up Are We Getting More Sensible About Management Incentives? Respondents to this month's column suggest ways of fixing or selectively using various methods of providing... View Details
      Keywords: by James Heskett
      • 19 Sep 2024
      • Blog Post

      A Day at Royal FloraHolland: The Epicenter of the Global Flower Market

      hour after the sale is finalized. The Operational Might of RFH Royal FloraHolland's operational scale is truly breathtaking. Managing a network of 2,300 buyers, 3,400 members,... View Details
      • 2023
      • Working Paper

      Culture as a Signal: Evidence from a Natural Field Experiment

      By: Wei Cai, Dennis Campbell and Jiehang Yu
      The importance of culture as an informal management control system is increasingly acknowledged in academia. While prior research mainly focuses on the value of culture on internal stakeholders (e.g., employees), we examine whether culture serves as a credible signal... View Details
      Keywords: Organizational Culture; Groups and Teams; Customer Focus and Relationships
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      • Web

      Introduction - Railroads and the Transformation of Capitalism | Harvard Business School

      Railroads Finance Management Business Analysts Mass Distribution Mergers & Syndicates Research Links Introduction More than 240,000 miles of railroad track laid down in the United States from the mid-to-late... View Details

        Roy D. Shapiro

        Roy D. Shapiro is the Philip Caldwell Professor of Business Administration at the Harvard University Graduate School of Business Administration.  He is currently the faculty co-chair of the School's Technology and Operations Management Unit... View Details

        • June 1986 (Revised July 1990)
        • Case

        OTISLINE (A)

        By: F. Warren McFarlan and Donna B. Stoddard
        Describes the company's use of information technology to strengthen its position in the elevator sales and service market. Also demonstrates how information technology can be used to better manage and control a large geographically dispersed service organization. View Details
        Keywords: Information Technology; Technology Adoption; Sales; Marketing; Rank and Position; Salesforce Management; Service Operations; Management Analysis, Tools, and Techniques; Global Range; Accounting; Business Ventures; Industry Growth
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          Shirley Lu

          Shirley Lu is an assistant professor in the Accounting and Management Unit. She teaches the Financial Reporting and Control course in the MBA required curriculum.

          Professor Lu conducts research in the area of Corporate Social Responsibility (CSR) disclosure,... View Details

            Stefan H. Thomke

            Stefan Thomke (sthomke@hbs.edu), an authority on the management of innovation, is the William Barclay Harding Professor of Business Administration at Harvard Business School. He has worked with firms on product, process, and... View Details

            Keywords: aerospace; automobiles; automotive; banking; biotechnology; chemical; computer; defense; electronics; health care; high technology; home video games; information technology industry; manufacturing; marketing industry; pharmaceuticals; plastics; semiconductor; service industry; telecommunications; video games