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- All HBS Web
(3,236)
- People (15)
- News (1,000)
- Research (1,588)
- Events (7)
- Multimedia (5)
- Faculty Publications (728)
- 01 Sep 2011
- News
RoboCar, the Sequel
Alden Photo courtesy William Alden Once an entrepreneur, always an entrepreneur. Consider the case of William Alden (MBA ’52), as reported in the Cape Cod Times (April 12, 2011). More than 50 years ago, Alden was working on an automated mail-flow system for the Postal... View Details
- 01 Jun 2012
- News
Letters to the Editor
Angie’s List is missing is a service that includes reviews and ratings of customers who fall into the category of slow-pay, no-pay, or threaten-not-to-pay; who threaten to sue; who ask for much more far outside the contract; and who are... View Details
- 01 Sep 2016
- News
Clay Christensen on Competing Against Luck
work on the road—there are salespeople, there are service people. They have to have access to data, they have to communicate. When I have that job to be done and I do not have a physical office to go to, what do I do? What can I hire to... View Details
- 01 Jun 2004
- News
John Dearden Remembered
Distinguished Service Award in 1995. Dearden served as a mentor to a number of HBS students who went on to become members of the Business School faculty, including F. Warren McFarlan. “John Dearden was one of the early visionaries... View Details
Keywords: John Dearden; Dearden; Ford Motor; Alzeimer; obituary; Educational Services; Educational Services
Glenn L. Martin
Martin created the largest pre-World War II airplane manufacturing firm in America. He was the creative inventor of numerous airplanes mostly designed for military purposes (e.g. the famous B-10 bomber, B-26 and huge “Clipper” seaplanes).... View Details
Keywords: Automotive & Aerospace
- 05 Aug 2010
- What Do You Think?
What Is Customer Opinion Good For?
products arise from strong insight, gut feel and imagination. Bad ideas, lousy products or services can be avoided by serious market research." Andy Robin pointed out that in the semiconductor business "one still had to spend a lot of... View Details
- 01 Jun 2023
- News
Action Plan: Net Proceeds
“I’m a root-cause kind of guy,” says Robert Goodwin (GMP 3, 2007), reflecting on a military, government, and civilian career that has taken him from counterdrug operations in Colombia to assisting with the peace process in Sudan to rebuilding the health care system in... View Details
- 02 Apr 2001
- What Do You Think?
Telecommuting: Dangerous to Health?
how Xerox machines were really fixed, Xerox brought in an organizational consultant and anthropologist who found, among other things, that some of Xerox's service representatives' most productive time was spent in telling stories (leaking... View Details
Keywords: by James Heskett
- Web
Harvard Business School Archives | Baker Library
Harvard University, is responsible for acquiring, preserving, and making available the records of HBS that have permanent legal, fiscal, and/or historical value. These include school publications, paper files, photographs, oral histories, video, film, and digital... View Details
- 01 Mar 2012
- News
Philippines Outreach
his mark in the Philippines, where he spent time as a Fulbright scholar after graduating from HBS. Of his several nonprofit endeavors there, the most prominent is the Children Protection Network Foundation, whose shelters provide a menu of View Details
- May 2010
- Teaching Note
The Center for Creative Leadership (TN)
By: Srikant M. Datar and David A. Garvin
Teaching Note for [308013]. View Details
- 01 Dec 2000
- News
Q&A: Andrew Kendall
Growing up in Sharon, Massachusetts, Andrew W. Kendall (MBA 1988) developed a natural affinity for the outdoors from family trips to the beach and from hiking, snowshoeing, and camping in New England's mountains and forests. It wasn't until the Amherst graduate went to... View Details
- 04 Apr 2005
- What Do You Think?
Can an Organization’s “Deep Smarts” Be Preserved?
military services begins in structuring leadership positions of 'executive officer' ... principal assistants to designated leaders having command responsibilities ... growth positions to enhance individuals'... View Details
Keywords: by James Heskett
- 01 Sep 2003
- News
The Levitt Brand
colleague, interviewed Levitt for a special video presentation shown at the The Globalization of Markets colloquium. Noting that in 1983 Levitt’s HBR article had “created a firestorm of debate,” Greyser asked him to recall its impact at... View Details
Dorothy Shaver
Joining the firm in 1924, Shaver instituted a number of highly successful changes before becoming the head of L&T. Among her best ideas were the founding of the Lord & Taylor Design Awards and the creation of a View Details
Keywords: Retail
- 01 Sep 2011
- News
The Spangler Effect
students to continue those discussions. Now, when the Aldrich doors open, students make a beeline to Spangler. It’s a place to see and be seen.” Renowned architect Robert A.M. Stern, whose New York–based firm won the competition to design... View Details
- 05 Jun 2006
- Research & Ideas
Using Competition to Reform Healthcare
field used to handling any patient who walks in the door. And deciding what not to do is an even more radical idea. In health care, the need for strategic choice of services has been avoided because of the lack of information and the lack... View Details
Arde Bulova
Profoundly influencing the art of watch making, Bulova is credited with establishing numerous manufacturing processes that permitted the standardization of parts and movements. Bulova also designed a considerable number of View Details
Keywords: Fabricated Goods
- 01 Jun 2015
- News
Ink
ecosystems—not just products. Create a network that brings together powerful partners engaged in complementary product and service innovation. Exploit leverage and power. If you have it, use your large size to advantage, but also be... View Details
- Web
From the Director | Baker Library | Bloomberg Center | Harvard Business School
the Corporate Image Gary Works Photograph Album Resources Research Links Films & TV Bibliography From the Director Site Credits Special Collections Search Exhibition Introduction The Founding of U.S. Steel and the Power of Public Opinion... View Details