Quality Management - Publications - Faculty & Research

02 Sep 2008
First Look

First Look: September 3, 2008

cultivators, especially on public lands. This reduced the costs of tenure insecurity. Political constraints prevented the government from subsidizing land reforms to a greater degree. Download the paper: http://www.hbs.edu/research/pdf/09-023.pdf View Details

Keywords: Sean Silverthorne

01 Jun 2020
News

Prognosis

patients than any other hospital in the state—to bend without breaking under the pressure of the pandemic. Professor Robert Huckman is an economist and health care researcher who serves as unit head for Technology and Operations View Details

Keywords: Jen McFarland Flint; COVID-19; Hospitals; Health, Social Assistance

01 Oct 2000
News

Raymond A. Baxter: Sweet Smell of Success

radically different company today," he says. "It's small enough that my fingerprints are everywhere -- you can get your arms around this place." Interbake's smaller size allows it to turn on a dime when it comes to supplying products to meet fickle consumer demand. Its... View Details

Keywords: Julia Hanna

01 Apr 2002
News

Student Conferences Spark Discussion, Promote Interaction

discuss areas of interest ranging from opportunities in Asian markets, to managing work/life balance, to the impact of wireless technology on business strategy, to the achievements of African Americans in business. Highlights of some of... View Details

Keywords: H Naylor Fitzhugh; Colleges, Universities, and Professional Schools; Educational Services

29 Dec 2019
Research & Ideas

Read Our Most Popular Research Stories of 2019

Our most popular stories are those that help readers become better managers and outstanding leaders. Here are our most-read stories and faculty research papers in 2019. Tell us in the comment section below what you thought were the most... View Details

Keywords: by Sean Silverthorne

01 Oct 1998
News

New Releases

for opportunities to explore as well as reacting to problems to be solved. Says Raiffa, "Smart Choices is based on the premise that quality decision-making is a fundamental and valuable life skill that can shape and influence in a... View Details

06 Aug 2014
Research & Ideas

Climbing Down from the Ivory Tower

elective course, Managing Global Health: Applying Behavioral Economics to Create Impact, which she teaches to second-year MBA students at HBS and select students from Harvard Medical School and the Kennedy School of Government. The User's... View Details

Keywords: by Carmen Nobel; Education; Health

01 Oct 1999
News

Q & A: Jeanne P. Jackson: A New Regime at Banana Republic

President and CEO of Banana Republic since 1995, Jeanne Jackson (MBA '78) has been credited with transforming the faltering safari clothing brand into one of the nation's leaders in - and definers of - casual attire. In 1998, Business Week named Jackson one of the top... View Details

January 1998
Case

Connecticut Spring and Stamping Corp. (C)

By: H. Kent Bowen, Massimo Russo and Steven J. Spear

Andy Youmans, executive vice president of CSSC, joins a group of U.S. executives on a tour of Japanese factories that practice the TPS. Three of the factories produce products similar to CSSC's, and even though they use similar equipment, they are significantly more... View Details

Keywords: Managerial Roles; Performance Improvement; System; Organizational Change and Adaptation; Performance Productivity; Training; Quality; Business Ventures; Competency and Skills; Production; Adoption

Citation

Educators

Purchase

01 Sep 2011
News

Student Trio Advance Health Payment Reform

quality of care. Traditionally, doctors and hospitals have been paid separate fees for their services, an approach widely criticized for rewarding overuse of diagnostic tests and procedures while providing no incentives to integrate care.... View Details

Keywords: bundling; Health, Social Assistance

15 Feb 2000
Research & Ideas

The Right Connections

of the picture, a young company must clear many hurdles before convincing potential investors that its future prosperity is a good bet. New research by HBS associate professor Monica Higgins and Associate Professor Ranjay Gulati of the Kellogg Graduate School of View Details

Keywords: by Judith A. Ross

10 May 2016
First Look

May 10, 2016

developing world. We then discuss how survey techniques can be improved to better measure willingness to pay for urban amenities. Finally, we explain how Internet data is being used to improve the quality of city services. Publisher's... View Details

Keywords: Carmen Nobel

13 Nov 2020
News

Countdown To Remote Learning

aspects of running classes so that faculty could focus on the students and the case discussions. Sarah Descheneaux, an OLF who also works as a coordinator in the Finance Unit, explains, “We each partnered with a specific faculty member and class to host the Zoom... View Details

01 Dec 2002
News

HBSAAA Conference Addresses Pathways to Power

no national reputation — was appointed,” Ferguson recalled. “But he listens to everyone, judges ideas on their quality rather than on their source, and makes better decisions because of that.” Financial consultant Andrew Brimmer, the... View Details

07 Sep 2021
News

Summer Fellowship Recipient is a Changemaker in Tanzania

provide a convenient and confidential channel for patients to share feedback on such things as the quality of care they received and the cleanliness of the facility they visited, as well as any incidences of abuse—reports that have long... View Details

Keywords: April White

25 Jul 2024
News

Mentorship Program in Singapore is Still Lighting the Way to Success

enhance its impact. Furman and Tan say the biggest management lesson has been the realization that “less is more,” and that in most cases it’s far better for the central steering committee to take a hands-off approach. “The main role of... View Details

Keywords: Margie Kelley

01 Jan 2002
News

Marjorie M.T. Yang (MBA '76)

markets in developed nations. But by the mid-1980s, the Yangs decided the time had come to differentiate themselves. They would concentrate on quality and meeting the needs of the most discriminating designers and retailers in areas such... View Details

09 Jun 2003
Research & Ideas

Around the World of Entrepreneurial Ventures

technology—was fifty-three years old. According to Kuemmerle, it was "a path of no return." The entrepreneur was a senior manager at a prominent Germany company with three children in university. As Kuemmerle described in a... View Details

Keywords: by Martha Lagace

01 Jun 2000
News

Q & A: Gustavo Herrero

management issues, thereby enriching the HBS curriculum, advancing the education of tomorrow's business leaders, and creating a broader understanding of the global economy. How will the Center accomplish its goals? The LARC will assist... View Details

Keywords: Garry Emmons

30 Jun 2020
Book

Capitalism Is More at Risk Than Ever

context of the economic turmoil at the turn of the 20th century, the alumni asked whether Harvard might develop a school to educate professional managers who would improve the quality and integrity of the... View Details