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Show Results For
- All HBS Web
(2,229)
- People (5)
- News (557)
- Research (1,342)
- Events (4)
- Multimedia (1)
- Faculty Publications (632)
- 22 Mar 2016
- First Look
March 22, 2016
forthcoming World Bank Economic Review Productivity Gains from Foreign Direct Investment: Macro and Micro Approaches By: Alfaro, Laura Abstract—This paper discussed the importance of an “integrated approach” to the study of the effects of... View Details
Keywords: Sean Silverthorne
- 01 Jun 1998
- News
John (“Bo”) Kemp
the experience helped him "develop the ability to learn from mistakes, heal a bruised ego, and willingly accept responsibility." After graduating from college with a degree in economics, Kemp canceled his plans to travel the world when... View Details
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
Good and bad service experiences die hard. Who can forget the hotel receptionist who went above and beyond the call of duty to accommodate a last-minute change in travel plans in contrast to the sulky server at an expensive restaurant who... View Details
- Profile
Maren Quezada
When Maren Quezada was eighteen, her parents took a trip from their home in Peru to the United States. “We didn’t know their plans at the time,” she says. “I thought it was a vacation, but it was a life in a new home.” Maren hadn’t... View Details
- 22 Feb 2010
- Op-Ed
Tragedy at Toyota: How Not to Lead in Crisis
inquiry this week.) Meanwhile, he let serious product quality issues spiral out of control by understating safety risks and product problems. This left the media, politicians, and consumers to dictate the... View Details
- Profile
Frank Spencer
which became the national model for reform during the Clinton Administration. Since joining Habitat, Spencer has overseen a significant uptick in activity. In FY 2012, construction starts numbered 80; in the first four months of FY 2014, View Details
- 04 Nov 2016
- News
The Competitiveness of Lost Causes
international markets, they’re developing ambitious plans for their producers.” Lack of infrastructure makes follow-through on those plans challenging in Haiti, the third-poorest country in the world and the... View Details
Keywords: Deborah Blagg
- 01 Mar 2006
- News
One-on-One with Dr. Margaret Chan
support this response by doing workforce or business-continuity planning and by helping to meet the demands that will be created by a pandemic, such as by increasing production of essential services and... View Details
- 01 Jun 2012
- News
They Call Him Mr. China
million in US investor capital, Perkowski launched ASIMCO in 1994, quickly cobbling together a network of far-flung joint-venture factories, each number one or number two in its product category. And in each case, he managed to wrest... View Details
- 24 May 2017
- News
John H. McArthur, MBA 1959, DBA 1963
Natty. The pair grew up in Burnaby, British Columbia, where the proprietor of a local forest products company spotted McArthur’s potential and helped fund his college education. Upon earning his MBA, McArthur entered the DBA program and... View Details
Keywords: Susan Young
- 28 Aug 2017
- Research & Ideas
Should Industry Competitors Cooperate More to Solve World Problems?
Source: Cecilie_Arcurs George Serafeim has a startling suggestion to fix the world’s biggest environmental, social, and governance (ESG) problems such as water pollution, deforestation, and wealth inequality: encourage companies within industries to do less competing... View Details
- 02 Sep 2002
- Research & Ideas
The Role of Government When All Else Fails
several critical sectors of the economy, including banking and private insurance, federal and state governments act as insurers of last resort, assuming literally trillions of dollars in contingent liabilities. Whether you like it or not, the nation's View Details
Keywords: by Laura Linard
- Web
HBS - Financials | From the Chief Financial Officer
School’s faculty the autonomy to pursue answers to the business research questions that interest them most. Faculty members stay close to practice, interacting with business leaders and managers in the field to research the world’s most significant opportunities and... View Details
- 06 Dec 2021
- News
Tipping Point
2021, the percentage of those who contributed skyrocketed to 25 percent. The company also matches the gratuities; the total has been rising steadily since Trader Joe’s began stocking the product in its 200 California stores in 2021, and... View Details
- 23 Oct 2018
- First Look
New Research and Ideas, October 23, 2018
in self-confidence, assessments of others, and behavior in a cooperative game. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55101 forthcoming Management Science Effects of a Tournament Incentive Plan Incorporating... View Details
Keywords: Dina Gerdeman
- 19 Sep 2006
- First Look
First Look: September 19, 2006
Working PapersSuperstars and Underdogs: An Examination of the Long Tail Phenomenon in Video Authors:Anita Elberse and Felix Oberholzer-Gee Abstract The rise of online channels facilitates the distribution of a wide range of products and... View Details
Keywords: Sean Silverthorne
- 01 Jan 2004
- News
Barbara Hackman Franklin, MBA 1964
China with a gold rush mentality, without doing the thoughtful analysis and planning they would have done elsewhere," she observes. Franklin notes that she earned the goodwill of many Chinese business and government officials during her... View Details
- 17 Jan 2012
- First Look
First Look: January 17
Evidence from the Indian Life Insurance Market Authors:Santosh Anagol, Shawn Cole, and Shayak Sarkar Abstract We conduct a series of field experiments to evaluate two competing views of the role of financial service intermediaries in providing View Details
Keywords: Sean Silverthorne
- 01 Jun 2004
- News
Luxe Redux
refreshing their product lines and extending their brand to more affordable items. Pressure to innovate is intense, says HBS professor Nancy F. Koehn, a business historian and author of Brand New: How Entrepreneurs Earned Consumers’ Trust... View Details
- 29 Sep 2020
- Blog Post
New Life for Old Tech: Startup Provides Network Security Solutions for Obsolete Devices
Perigee enables customers to more efficiently plan device downtime. “One-size-fits-all is great, and it is scalable, but it doesn’t always reach the needs of the people you are working with and the things you are trying to protect,” Breen... View Details