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Online Transforming Customer Experiences Course | HBS Online
This course is part of the Entrepreneurship & Innovation and Leadership & Management track. Introduction to Transforming Customer Experiences ENROLL NOW No application needed for our certificate programs. Start your journey today! New... View Details
- 15 Feb 2017
- Op-Ed
What Africa Can Teach the United States About Funding Infrastructure Projects
bridges, water, power and more? It’s not because they don’t aspire to. It’s because they lack the money and the expertise (in African cities) or because they can’t get to political consensus (in the United States)—or because there are other priorities View Details
- 29 Oct 2013
- First Look
First Look: October 29
complete. The local was never entirely subsumed by the global. Convergence and homogenization were stronger in aspirations than in preferences for particular products and scents, which remained more... View Details
Keywords: Sean Silverthorne
- 08 Dec 2003
- Research & Ideas
Is That Really Your Best Offer?
behavior on an ongoing basis. Communication is a central part of that story. Negotiators can have good reasons for not saying everything they're thinking. Holding back information can be a simple matter of self-defense. If a seller... View Details
Keywords: by Michael Wheeler
- 22 Nov 2017
- News
How to Build a Winning Culture on a Losing Team
find, kind of a new group, and my vote and my preference and my inclination is that this group, given how talented and smart and hardworking they are, most of them will make the journey. Skydeck is produced by the External Relations... View Details
- 24 Sep 2013
- First Look
First Look: September 24
macro components. The micro component comes from the selection of low beta stocks. The macro component comes from the selection of low beta countries or industries. The two parts both contribute to the low beta anomaly, with important implications View Details
Keywords: Sean Silverthorne
- 01 Sep 2008
- News
Building a Better MBA
For the school that so boldly launched the MBA 100 years ago and went on to become the bluest of blue-chip brands in business education, it seemed only fitting that Harvard Business School should mark its centennial year by examining the... View Details
- 25 Mar 2001
- Research & Ideas
Who Wants to Be an Entrepreneur? [Part II]
pick something they like to do, work hard, and not worry about the rest—success will come.—Todd Krasnow Rhyne's idea for meeting the "weekly beauty needs"—manicures, facials, massages—of time-pressed women made the semifinal... View Details
Keywords: by John S. Rosenberg
- 10 Mar 2021
- News
Next Normal
Neeley, the Naylor Fitzhugh Professor of Business Administration, leverages years of research to help companies, and their leaders, address the challenges of virtual work. With well over half of Americans indicating a preference View Details
- 01 Sep 2015
- News
The Business of Love
Illustrations by Istvan Banyai By the standards of the algorithmic, instant-judgment online dating age, Jess Kushner (MBA 2008) and Ken Deckinger have a story fit for an old-fashioned romantic comedy. In 2003, Deckinger was running a... View Details
Keywords: April White
- 01 Jun 2010
- News
$how Me the Money
say, ‘I’m not allowed to bribe.’ Others prefer ambiguous instructions so they can do what they have to do to get the business and keep up with the competition.” But managing in such a culture where signals are mixed can be a tricky... View Details
- 04 Jan 2012
- First Look
First Look: January 4
the paper: http://www.hbs.edu/research/pdf/12-043.pdf When Smaller Menus Are Better: Variability in Menu-Setting Ability Authors:David Goldreich and Hanna Hałaburda Abstract Are large menus better than small menus? Recent literature argues that individuals' apparent... View Details
Keywords: Carmen Nobel
- 01 Dec 2018
- News
Hard Choices
matter as well? What kind of corporate citizen you are, what kind of employer you are, whether you are a steward of and not a destroyer of the environment, and of your communities? Don’t people prefer to work View Details
Keywords: Seth Klarman (MBA 1982)
- 01 Mar 2010
- News
Lords of Strategy
had done. Instead, what Gluck did was take the world’s most prestigious and self-confident consulting firm, McKinsey & Company, and revolutionize it. Gluck joined The Firm (McKinsey preferred upper-case designation View Details
- 01 Jun 2011
- News
The House that Howard Built
the faculty, no one wanted to teach a course whose utility and intellectual rigor were considered suspect in the academy, in an area that had no clear track for academic advancement or excellence. It was 1980, and McArthur knew that View Details
- 18 Jun 2014
- Research & Ideas
Book Excerpt: ‘Collective Genius’
organizations were able to: CollaborateEngage in discovery-driven learning Make integrative decisions Our leaders' uniform emphasis on fostering these three capabilities will not surprise anyone familiar with existing research on innovative prob¬lem solving. Much... View Details
- 05 May 2003
- Research & Ideas
Sharing the Responsibility of Corporate Governance
the board take into account? Bagley: The Business Roundtable is to be commended for its clear stand on the importance of selecting an ethical CEO. Anyone who ever wondered whether ethics matters need only look at the outflow of funds from... View Details
Keywords: by Carla Tishler
- 12 Mar 2014
- Research & Ideas
Entrepreneurship and Multinationals Drive Globalization
entirely subsumed by the homogenized global. Convergence and homogenization was stronger in aspirations than in preferences for particular products or scents, which remained more persistently local, despite... View Details
- 16 Apr 2007
- Research & Ideas
Delivering the Digital Goods: iTunes vs. Peer-to-Peer
sells music titles for 99 cents each, compete with free music downloads on peer-to-peer networks? Do the two approaches to distributing digital content complement each other? What can the music industry, which aggressively fights p2p... View Details
- 01 Sep 2016
- News
The Taxi Wars of Jakarta
Jakarta has a reputation as an impenetrable place. Viewed from atop one of the many business hotels in the center of the city, the Indonesian capital is a sea of gray stretching into the haze. No one knows for sure how big metropolitan... View Details