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  • All HBS Web  (2,292)
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    • News  (264)
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  • 04 Dec 2007
  • First Look

First Look: December 4, 2007

identities, specifically previously enacted ones, constitute potent incentives for inducing efforts or actions. People Are Experience Goods: Improving Online Dating with Virtual Dates Authors:Jeana H. Frost, Zoë Chance, Michael I. Norton,... View Details
Keywords: Martha Lagace
  • 12 Mar 2013
  • First Look

First Look: March 12

two-week online contest broadcast to participants outside academia and biomedical disciplines. Participants in our contest produced over 600 submissions containing 89 novel computational approaches to the problem. Thirty submissions exceeded the benchmark View Details
Keywords: Sean Silverthorne
  • 09 Nov 2010
  • First Look

First Look: November 9, 2010

belief is sound, but the authors' analysis of the performance of 45 companies led by CEOs with military experience revealed differences in how the branches (Army, Navy, Air Force, Marine Corps) prepare leaders for business. Those... View Details
Keywords: Sean Silverthorne
  • 26 Jan 2016
  • First Look

January 26, 2016

a set of practices to guide firms as they adopt ambidexterity. Senior leadership is crucial here. We discuss the importance of leading in a consistently inconsistent fashion. Readers will come away with a new understanding of how to View Details
Keywords: Sean Silverthorne
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

rapidly replicate improved business processes throughout an organization, thereby not only increasing productivity but also market share and market value. We then empirically document a substantial increase in turbulence starting in the... View Details
Keywords: Martha Lagace
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

intentionally be "bad" at anything. But you can decide to not perform as well in areas that patients care less about, with the understanding that it will give you the resources to excel in those areas that patients value more... View Details
Keywords: by Deborah Blagg; Service
  • 02 Oct 2007
  • First Look

First Look: October 2, 2007

teams often changes over time or between projects. In this paper, we use detailed data from an Indian software services firm to examine how such changes may affect the accumulation of experience within, and the performance of, teams. We... View Details
Keywords: Martha Lagace
  • 18 Dec 2018
  • First Look

New Research and Ideas, December 18, 2018

Capabilities: A Meso Model of Sustained Innovation and Superior Firm Performance By: Harvey, Jean-François, Henrik Bresman, and Amy C. Edmondson Abstract—This paper complements the manager-centered analysis of dynamic capabilities with a... View Details
Keywords: Dina Gerdeman
  • 28 Apr 2015
  • First Look

First Look: April 28

Management: Can a Balanced Scorecard Change a Culture? By: Gibbons, Robert, and Robert S. Kaplan Abstract—Agency theorists, historically, have analyzed what kinds of performance measures should be used in formal incentive contracts. For... View Details
Keywords: Sean Silverthorne
  • 10 Jan 2012
  • First Look

First Look: January 10

also find substantial variation in management practices across organizations in every country and every sector, mirroring the heterogeneity in the spread of performance in these sectors. One factor linked to this variation is ownership.... View Details
Keywords: Sean Silverthorne
  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

integrated reporting, and establishing collaborations with other asset owners to drive systems level change. He was convinced that the only way to meet his responsibilities to his beneficiaries was to improve the View Details
Keywords: Dina Gerdeman
  • 05 Feb 2019
  • First Look

New Research and Ideas, February 5, 2019

inherently a platform for performing computations as dictated by their programs. I state and prove five propositions about platform systems, which stand in contrast to the propositions derived for step processes in Chapter 8. The... View Details
Keywords: Dina Gerdeman
  • 08 Jul 2014
  • First Look

First Look: July 8

investigates the effect of pay for performance in firms, yet less is known about the effect of non-financial rewards, especially in organizations that hire individuals to perform tasks with positive social... View Details
Keywords: Carmen Nobel
  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

Kulp, and Taylor Randall Publication:Supply Chain Management Review 11, no. 4 (May/June 2007): 18-74 Abstract The article determines the effectiveness of incentives designed to improve inventory and delivery performance, through the... View Details
Keywords: Martha Lagace
  • 05 Feb 2001
  • Research & Ideas

The Ten Deadly Mistakes of Wanna-Dots

incentives to cooperate in cyberspace. (Maintain your belief that conflict is a healthy spur to higher performance; let the victor get the spoils.) Keep reminding divisions that they are separate businesses because they are different, and that's that. Compare your... View Details
Keywords: by Rosabeth Moss Kanter
  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

new rules are inadequate to treat the performance problems that they encounter most often; 2) The refusal to see governance as a performance element that can be improved may be... View Details
Keywords: Martha Lagace
  • 13 Jul 2010
  • First Look

First Look: July 13

productivity improvement plus growth strategy? While they consider these options in September 2008, the credit markets are about to clamp shut as a global financial crisis is around the corner. Purchase this... View Details
Keywords: Martha Lagace
  • 27 Feb 2018
  • First Look

First Look at New Research and Ideas, February 27, 2018

platforms have the potential to improve our understanding of gentrification and enable new measures of how neighborhoods change in close to real time. Combining data on businesses from Yelp with data on gentrification from the Census,... View Details
Keywords: Sean Silverthorne
  • 28 Apr 2003
  • Research & Ideas

Shareholders Key to Corporate Reform

have been made about how to improve governance. Though strongly worded, many of these are surprisingly modest in nature—much like plugging holes in a dike. In fact, nearly all the suggestions lie well within the existing framework of... View Details
Keywords: by Cynthia A. Montgomery & Rhonda Kaufman
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

provide insights into why and how investors use reported environmental, social, and governance (ESG) information. Relevance to investment performance is the most frequent motivation for use of ESG data followed by client demand and... View Details
Keywords: Sean Silverthorne
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