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  • All HBS Web  (1,722)
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  • All HBS Web  (1,722)
    • News  (145)
    • Research  (1,393)
    • Events  (11)
    • Multimedia  (4)
  • Faculty Publications  (728)
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  • 01 Mar 2013
  • News

Alumni News | Bookshelf

Use LinkedIn to network with an expert and ask her a question about a critical assumption. Run online surveys using SurveyMonkey.com. Tap into Amazon Mechanical Turk, which offers cost-effective ways to perform mundane tasks." The book... View Details
Keywords: Sean Silverthorne; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services
  • 12 Mar 2019
  • First Look

New Research and Ideas, March 12, 2019

added. Witnessing the hidden work performed on their behalf makes customers more satisfied, more willing to pay, and more loyal. It can also make employees more satisfied by demonstrating to them that they are serving their customers... View Details
Keywords: Dina Gerdeman
  • 06 Sep 2016
  • First Look

September 6, 2016

assisting buyers with the move and with their decisions about what to keep and to discard. Sales took off. The key to successful innovation is identifying jobs that are poorly performed in customers’ lives and then designing products,... View Details
Keywords: Carmen Nobel
  • 01 Mar 2011
  • First Look

First Look: March 1

costs. But to realize those benefits, the acquirer needs to achieve economies of scale by absorbing the target's resources into its operations. CEOs, who are often unrealistic about the performance boost from such acquisitions, must be... View Details
Keywords: Sean Silverthorne
  • 12 Feb 2001
  • Research & Ideas

John Irving’s Lessons for Business

internal competition — trying to look better than other people. All of these forces are extrinsic motivators. They may get people to perform in the short run, but they lead people to feel that they're not doing their work because of their... View Details
Keywords: by Mallory Stark & Martha Lagace
  • 06 Jun 2005
  • Research & Ideas

Don’t Listen to “Yes”

organizational culture and identify its barriers to decision making? A: Indecision can cripple an organization, and it comes in several different forms. Lou Gerstner coined the phrase "culture of no" to describe the situation he... View Details
Keywords: by Martha Lagace
  • 24 Sep 2013
  • First Look

First Look: September 24

sustainability performance and how its sustainability initiatives were contributing to its financial performance. The narrative of this call was very similar to the narrative of the company's first "integrated report," which was... View Details
Keywords: Sean Silverthorne
  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

significant organizational stumbling blocks. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=107066 Dr. Iqbal Survé at Sekunjalo Investment Group (A) Harvard Business School Case 407-019 Dr. Iqbal Surve,... View Details
Keywords: Martha Lagace
  • 19 Jan 2022
  • In Practice

7 Trends to Watch in 2022

As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery... View Details
Keywords: by HBS News
  • 01 Sep 2012
  • News

Ideas in Action

Organizational Behavior Unit, Assistant Professor Tsedal Neeley researches global collaboration with special emphasis on the intrapersonal, interpersonal, and intergroup challenges of working across national boundaries. While a principal... View Details
Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services; Publishing Industries (except Internet); Information
  • September 2019
  • Case

Shell: A Company of Opportunity?

By: Joseph B. Fuller and Emer Moloney
The Opportunity Hub was a cloud-based platform that enabled managers to market projects they were working on and associated resourcing needs as “Opportunity Owners” and employees, or “Opportunity Seekers,” to browse these statements of need and engage when they had... View Details
Keywords: Business Divisions; Change Management; Competency and Skills; Experience and Expertise; Talent and Talent Management; Energy; Energy Sources; Non-Renewable Energy; Renewable Energy; Human Resources; Employees; Retention; Collaborative Innovation and Invention; Innovation and Management; Innovation Strategy; Technological Innovation; Jobs and Positions; Job Design and Levels; Knowledge Sharing; Knowledge; Knowledge Use and Leverage; Labor; Human Capital; Labor Unions; Leading Change; Resource Allocation; Organizational Change and Adaptation; Performance Evaluation; Performance Productivity; Strategic Planning; Projects; Motivation and Incentives; Business Strategy; Social and Collaborative Networks; Technology Platform; Chemical Industry; Energy Industry; Information Technology Industry; Technology Industry; United Kingdom; Netherlands
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Fuller, Joseph B., and Emer Moloney. "Shell: A Company of Opportunity?" Harvard Business School Case 320-025, September 2019.
  • 10 Apr 2012
  • First Look

First Look: April 10

emerge over and over: teams become increasingly concerned with the risks of failure rather than the requirements of excellence. As a result, they revert to safe, standard approaches instead of delivering original solutions tailored to clients' needs. I have named this... View Details
Keywords: Carmen Nobel
  • 22 Jan 2019
  • First Look

New Research and Ideas, January 22, 2019

practical implications to the literature on organizational change, emotions, and language in global organizations. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55473 December 2018 Strategy Science The Strategy in... View Details
Keywords: Dina Gerdeman
  • 05 Feb 2013
  • First Look

First Look: Feb. 5

differentiation: de-emphasizing the strategic orientation their main rival is emphasizing. Finally, we show that the greater the competitive intensity, the greater the contribution strategic orientation differentiation has on business performance. Boardroom Centrality... View Details
Keywords: Sean Silverthorne
  • 28 Jan 2002
  • Research & Ideas

Read All About It! Newspapers Lose Web War

facing the Internet. Note that in the newspaper industry, digital content initially started with different advertising customers, a different business model, and a whole set of performance characteristics that made it appear unattractive... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation; Information; Publishing
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

Exploration creates new knowledge, enabling organizations to innovate and adapt to changing conditions. Enduring organizational performance requires ambidexterity, the ability to sustain both exploration and... View Details
Keywords: Martha Lagace
  • 09 Feb 2016
  • First Look

February 9, 2016

entrepreneurship in organizational sectors. Prior research suggests that firm foundings are driven by collective patterns of activity—that is, by patterns of prior foundings—including support from related markets as well as institutional... View Details
Keywords: Sean Silverthorne
  • 13 Apr 2010
  • First Look

First Look: April 13

demanding that middle- and lower-level managers redo their forecasts, plans, and budgets. In some cases, top executives simply acquiesce to increasingly unrealistic analyst forecasts and adopt them as the basis for setting organizational... View Details
Keywords: Martha Lagace
  • 02 Apr 2019
  • First Look

New Research and Ideas, April 2, 2019

cognitive frames are static, showing how they become flexible via categorical positioning, and introduce a role for emotional frames that appeals to organizational members' sentiments and aspirations in innovation adoption. Publisher's... View Details
Keywords: Dina Gerdeman
  • 18 Sep 2007
  • First Look

First Look: September 18, 2007

"dashboard," and the Performance Manager. Provides students with an opportunity to identify key design principles for health care information systems, and to discuss the unique implementation challenges that the health care... View Details
Keywords: Martha Lagace
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