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  • 20 Nov 2018
  • First Look

New Research and Ideas, November 20, 2018

different methods of selecting peers, sampling, different proxies and estimation techniques. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=55265 Corporate Legal Structure and Bank Loan Spreads By: Sikochi,... View Details
Keywords: Dina Gerdeman
  • 12 Oct 1999
  • Research & Ideas

Paid for Success: Options for Compensating CEOs

with competitive pay levels, since the annual value of options is not anchored by a connection to annual salary and bonus." Hall therefore advises firms using this method to reset the number of options every four years or so to... View Details
Keywords: by Judith A. Ross
  • 06 Oct 2014
  • Research & Ideas

Why Businesses Need a Language Strategy

technology or software people are trained in. People won't flinch to make sure that their employees have the right tools and technology. Language is no different. Q: How are talent evaluation methods driven by a language strategy? Or how... View Details
Keywords: Re: Tsedal Neeley
  • 09 May 2011
  • Research & Ideas

Moving From Bean Counter to Game Changer

their compliance skills. But this group lacked influence with top management. With its own logic and terminology, management viewed the new guard's methods as incompatible with the way the bank was run and difficult to attach to the... View Details
Keywords: by Kim Girard; Banking
  • 21 Mar 2011
  • Research & Ideas

Are We Thinking Too Little, or Too Much?

coffee in the whole world. "Ask yourself: Do I like this coffee because I really like this coffee, or do I like it because it was cold out?" Norton says. Still, there's a long way to go before science offers a clear-cut method... View Details
Keywords: by Carmen Nobel
  • 11 Dec 2006
  • Research & Ideas

Fixing Price Tag Confusion

(main price + other charges) stimulate people to look into the details of what they get for their money. Thus, price framing can be used as a tool to induce consumers to acknowledge additional points of differentiation: a convenient shipping View Details
Keywords: by Sean Silverthorne; Retail
  • 28 Jul 2006
  • Research & Ideas

Meeting China’s Need for Management Education

Locations Visited: Shanghai, Beijing, Taipei, Hong Kong, and Singapore Date: March and May, 2006 Purpose: Assess the progress of eighteen business schools in Harvard Business School's Program on Case Method and Participant-Centered... View Details
Keywords: by Sean Silverthorne; Education
  • 2012
  • Working Paper

Issuer Quality and Corporate Bond Returns

By: Robin Greenwood and Samuel G. Hanson
We show that the credit quality of corporate debt issuers deteriorates during credit booms, and that this deterioration forecasts low excess returns to corporate bondholders. The key insight is that changes in the pricing of credit risk disproportionately affect the... View Details
Keywords: Price; Credit; Risk and Uncertainty; Investment Return; Forecasting and Prediction; Bonds; Market Design; Cost of Capital; Mathematical Methods; System Shocks
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  • September 2010 (Revised January 2012)
  • Case

Emergia: Driving Profitability on Help Desk Contracts

Emergia wants to keep its customer happy with its contact center service, but the margins on the help desk contract are dangerously low. Can Miguel Neira, the COO, increase margins while preserving the customer relationship? View Details
Keywords: Customer Relationship Management; Customer Satisfaction; Profit; Job Cuts and Outsourcing; Management Analysis, Tools, and Techniques; Service Operations; Performance Capacity; Performance Evaluation; Mathematical Methods; Service Industry
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  • 30 Sep 2014
  • First Look

First Look: September 30

  Publications September 2014 Social Entrepreneurship and Research Methods Building an Infrastructure for Empirical Research on Social Enterprise: Challenges and Opportunities By: Lee, Matthew, Julie Battilana, and Ting Wang... View Details
Keywords: Sean Silverthorne
  • 06 Aug 2007
  • Research & Ideas

High Hills, Deep Poverty: Explaining Civil War in Nepal

dynamics, including Nepal's, they have leaned toward one of two approaches: a broad view of several different countries together, or the sharp focus of a case study. Iyer and Do's method combines the best of both worlds by examining a... View Details
Keywords: by Martha Lagace
  • 21 Aug 2018
  • First Look

New Research and Ideas, August 21, 2018

We implement a variety of machine learning methods to forecast daily sales. We find that using social media information results in statistically significant improvements in the out-of-sample accuracy of the forecasts, with relative... View Details
Keywords: Dina Gerdeman
  • 10 Dec 2013
  • First Look

First Look: December 10

from "real work." But when Google's people analytics team examined the value of managers, applying the same rigorous research methods the company uses in its operations, it proved the skeptics wrong. Mining data from employee... View Details
Keywords: Sean Silverthorne
  • 25 Jun 2019
  • Research & Ideas

The Powerful Strategic Tool Companies Should Not Try to Control

additional sources of innovation beyond their research and development can set up simple methods for harnessing user feedback. Traditionally, a company might offer a suggestion box to engage users, but that’s one-way communication. In... View Details
Keywords: by Danielle Kost
  • January 2011 (Revised January 2015)
  • Case

Matrix Capital Management (A)

By: Malcolm P. Baker and David Lane
Ben Balbale, a partner at hedge fund Matrix Capital, must decide whether to exit their investment in Rovi Corporation, a company with a diverse portfolio of patents used primarily for digital interactive guides. Rovi's shares are up over 50% from the time Balbale... View Details
Keywords: Forecasting and Prediction; Asset Management; Cash Flow; Stock Shares; Financial Markets; Investment Funds; Measurement and Metrics; Mathematical Methods; Strategy; Valuation; Financial Services Industry
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  • 16 Jul 2013
  • First Look

First Look: July 16

share their resources are a key obstacle to saving. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=45072 Visualizing and Measuring Enterprise Architecture: An Exploratory BioPharma Case By: Lagerstrom, Robert, Carliss Baldwin, Alan MacCormack, and David... View Details
Keywords: Anna Secino
  • 20 Feb 2008
  • First Look

First Look: February 20, 2008

that attempts to maximize profits. This stage takes into account costs as well as firm's objectives and constraints (e.g., minimum market share requirement). Over the last several decades, marketing researchers and practitioners have adopted various View Details
Keywords: Martha Lagace
  • 14 Nov 2017
  • First Look

New Research and Ideas: November 14, 2017

develop new ways of working together. To bolster out-of-the-box thinking at their companies, boards should promote diversity among members. They should foster "creative abrasion" to keep ideas flowing and rethink traditional methods of... View Details
Keywords: Carmen Nobel
  • 02 Feb 2016
  • First Look

February 2, 2016

of accounting research papers draws causal inferences notwithstanding the well-known difficulties in doing so with observational data. While a minority of papers seeks to use quasi-experimental methods to draw inferences, there are... View Details
Keywords: Sean Silverthorne
  • 25 Jul 2017
  • First Look

First Look at New Research and Ideas: July 25, 2017

experience physical improvements? In this paper, we introduce a computer vision method to measure changes in the physical appearances of neighborhoods from time-series street-level imagery. We connect changes in the physical appearance of... View Details
Keywords: Carmen Nobel

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