Publications

28 Feb 2005
Research & Ideas

Amazon, eBay and the Bidding Wars

managers: What happens at the start of a bidding process is not always indicative of how it will end up. Sara Grant: What attracted you to study late-bidding behavior on eBay and Amazon? Were there any... View Details

Keywords: by Sara Grant; Web Services; Technology

24 Jul 2018
First Look

New Research and Ideas, July 24, 2018

3). We contribute to the literature on trust by examining trust accuracy (rather than mere trust levels), identifying the significant role of brief interpersonal contact, and revealing other-focused perspective taking as a key View Details

Keywords: Dina Gerdeman

September 2021
Article

Innovation in the 21st Century: Architectural Change, Purpose, and the Challenges of Our Time

By: Rebecca Henderson

Understanding the process of innovation has been a central concern of management researchers, but despite this progress, there remains much that we do not understand. Deepening our knowledge is critically important given the enormous environmental and social challenges... View Details

Keywords: Architectural Innovation; Systemic Innovation; Innovation and Invention; Mission and Purpose; Environmental Sustainability

January 2, 2020
Article

Changes in Quality of Care After Hospital Mergers and Acquisitions

By: Nancy Dean Beaulieu, Leemore S. Dafny, B. E. Landon, Jesse Dalton, Ifedayo Kuye and J. Michael McWilliams

Background: The hospital industry has consolidated substantially during the past two decades and at an accelerated pace since 2010. Multiple studies have shown that hospital mergers have led to higher prices for commercially insured patients, but research about effects... View Details

Keywords: Hospitals; Mergers and Acquisitions; Health Care and Treatment; Quality

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2010
Working Paper

Making the Numbers? 'Short Termism' and the Puzzle of Only Occasional Disaster

By: Nelson P. Repenning and Rebecca Henderson

Much recent work in strategy and popular discussion suggests that an excessive focus on "managing the numbers"—delivering quarterly earnings at the expense of longer-term investments—makes it difficult for firms to make the investments necessary to build competitive... View Details

Keywords: Investment; Performance Improvement; Competitive Advantage; Earnings Management; Management Practices and Processes; Revenue; Quality; Competency and Skills; Motivation and Incentives; Auto Industry; United States

25 Aug 2022
News

September 2022 Alumni and Faculty Books

Unlocked, discover an everyday approach to increasing joy and momentum in life. Upgrade your process with neuroscience-informed tools, get unstuck on long-term projects, find expressions that naturally spur... View Details

23 Oct 2018
First Look

New Research and Ideas, October 23, 2018

Dora Stern Abstract—This study sheds new light on first- and early-mover advantages. Research on this classic topic often assumes that each firm participates in the entirety of the innovation process View Details

Keywords: Dina Gerdeman

19 Oct 2010
Working Paper Summaries

The Impact of Supply Learning on Customer Demand: Model and Estimation Methodology

Keywords: by Nathan Craig, Nicole DeHoratius & Ananth Raman; Apparel & Accessories; Fashion

07 Aug 2012
Research & Ideas

Off and Running: Professors Comment on Olympics

Staging the Olympics is a Herculean task. Years of preparation, including budget-busting financial requirements, a panoply of construction projects, world-class logistical and communications challenges, and... View Details

Keywords: Re: Multiple Faculty; Sports

2017
Working Paper

Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance

By: Diwas S. KC, Bradley R. Staats, Maryam Kouchaki and Francesca Gino

How individuals manage, organize, and complete their tasks is central to operations management. Recent research in operations focuses on how under conditions of increasing workload, individuals can increase their service time, up to a point, to complete work more... View Details

Keywords: Employees; Decision Making; Performance Effectiveness; Performance Productivity

SSRN

08 Feb 2023
Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

engage employees. Workplace changes prompted by the pandemic have made employees more adaptable and flexible than before; however, persistent change without time to absorb and View Details

Keywords: by Hise O. Gibson and Nicole Gilmore

June 2008 (Revised October 2010)
Case

Patient Flow at Brigham and Women's Hospital (A)

By: Anita L. Tucker and Jillian Alexandra Berry

Brigham and Women's Hospital challenged a team of physicians to improve patient flow from the Emergency Department to Intensive Care Units (ICUs). One of the team members, Selwyn Rogers, Director of the Surgical Intensive Care Unit (SICU) at Brigham and Women's... View Details

Keywords: Change Management; Health Care and Treatment; Service Operations; Business Processes; Performance Productivity; Conflict and Resolution; Health Industry; Massachusetts

Educators

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01 Feb 2001
News

Advisory Boards Help HBS Assess and Attain Its Goals

efforts, business leadership in the United States and around the world will be strengthened." Moving HBS in a focused direction through the process of evaluation is a great advantage. The committee,... View Details

Keywords: Elena N. Berg; boards; alumni; planning; leadership; advice; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools

Article

Popular Acceptance of Inequality Due to Innate Brute Luck and Support for Classical Benefit-based Taxation

By: Matthew C. Weinzierl

U.S. survey respondents' views on distributive justice differ in two specific, related ways from what is conventionally assumed in modern optimal tax research. When expressing their preferences over allocations in stylized, hypothetical scenarios meant to isolate key... View Details

Keywords: Optimal Taxation; Welfarism; Luck; Benefit-based Taxation; Taxation; Equality and Inequality; Attitudes

1998
Article

Looking Inside the Fishbowl of Creativity: Verbal and Behavioral Predictors of Creative Performance

By: J. Ruscio, D. M. Whitney and T. M. Amabile

This study set out to identify specific task behaviors that predict observable product creativity in three domains and to identify which of those behaviors mediate the well-established link between intrinsic motivation and creativity. One-hundred fifty-one... View Details

Keywords: Creativity; Cognition and Thinking; Behavior

Purchase

19 Feb 2019
First Look

New Research and Ideas, February 19, 2019

https://www.hbs.edu/faculty/Pages/item.aspx?num=55632 forthcoming Organizational Behavior and Human Decision Processes Active Choice, Implicit Defaults, and the Incentive to... View Details

Keywords: Sean Silverthorne

2017
Working Paper

Carbon Tariffs: Effects in Settings with Technology Choice and Foreign Production Cost Advantage

By: David F. Drake

Emissions regulation is a policy mechanism intended to address the threat of climate change. However, the stringency of emissions regulation varies across regions, raising concerns over carbon leakage—an outcome where stringent regulation in one region shifts... View Details

Keywords: Technology; Competition; Pollutants; Taxation; Environmental Sustainability; Globalized Markets and Industries

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