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Show Results For
- All HBS Web
(4,519)
- People (11)
- News (1,787)
- Research (2,144)
- Events (17)
- Multimedia (100)
- Faculty Publications (818)
- Web
Online Leadership Principles Course | HBS Online
What are the learning requirements, and how are grades assigned? + – Participants in Leadership Principles are eligible for a Certificate of Completion from Harvard Business School Online. Participants are expected to fully complete all coursework in a thoughtful and... View Details
- 11 Apr 2024
- Blog Post
Climate Stories: Water Series - Episode #17: Leni Peterson Redondo (HBS MS/MBA 2023), Founder & CEO of Celeste
years, which means the next few months will be critical until Mexico City's rainy season begins. That's still three months away.” The impending water crisis in the city where she grew up motivated Leni Peterson Redondo (HBS MS/MBA 2023)... View Details
- 01 Dec 2023
- News
Venturing Forth
Illustration by Adam McCauley Venture capital is a heady industry: Big bets mean big checks when the deals hit right. And for most of the last decade, those taking part in the funds were riding high: Capital was abundant, valuations were soaring, and the stock market... View Details
- 16 May 2023
- Blog Post
Celebrating Asian American and Pacific Islander Heritage Month at HBS (part 2)
to reject those attributes that we do not. For me, celebrating AAPI heritage means embracing the power that comes from charting a new path. Johnny Ho (MBA 2023) "You lived a life we are proud of, and had little regrets in life," my father... View Details
- 01 Mar 2024
- News
Vital Signs
rather than hardware, means that DemDx has the potential to scale quickly and globally. It also can be customized to different health care systems and national guidelines. While there are some geographic differences in patient care—with... View Details
- 01 Jul 2020
- Blog Post
How SVMP Helped Me Take My Next Steps (2+2) and Find Myself
I am becoming. The power of that memoir title never really hit me until I sat to write this blog post. I don’t mean to quote Michelle Obama in making that statement (I mean there are definitely worse people... View Details
- 10 May 2010
- Research & Ideas
What Top Scholars Say About Leadership
image. The relationship between the two is rich with meaning and resonance and becomes the arena for navigating the empirical, aesthetic, and ethical dimensions of authentic and compelling narrative. To our minds, portraiture is a perfect... View Details
- 19 Jan 2024
- News
The Values and Virtues of a Quick Fix
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. Speed has gotten a pretty bad rap, says Anne Morriss (MBA 2004). The Silicon Valley mantra of moving fast and breaking things has led to waves of high-profile... View Details
- 01 Sep 2023
- News
Case Study: The Home Team
Illustration by Jon Krause Illustration by Jon Krause Brendan Kennealey (MBA 2006) wasn’t even searching for a business idea. A couple of years ago, the Wilmington, Delaware, native met up with an old friend who’d bought a new house. Over dinner this friend enumerated... View Details
- 04 Apr 2011
- HBS Case
Reinventing the National Geographic Society
it's a core platform. Digital delivery of content to the cell phone didn't exist a few years ago, and now it's everywhere. You go six months, and it's two generations. That's something I would love to exploit in the future. Just what do these speed changes View Details
- 01 Sep 2023
- News
Turning Point: Listen to the Music
Marnie Tattersall: (MBA 1972) (Illustration by Gisela Goppel) Marnie Tattersall: (MBA 1972) (Illustration by Gisela Goppel) I was born in Colombo, Sri Lanka, and came to the United States in 1958 with my parents and my brother because my parents thought it was... View Details
- 12 Dec 2005
- Research & Ideas
Using the Law to Strategic Advantage
substantially when the managers and lawyers work as partners both to craft the objectives and to devise the means of accomplishing them. Fifth, every firm should have a general counsel or chief legal officer—one person either in-house or... View Details
- 05 Oct 2020
- Book
Want to Be Happier? Make More Free Time
if pursuing a less hectic pace may mean sacrificing career advancement. Also, default to saying “no” for most unplanned, last-minute impositions on your time, especially requests that benefit someone else, like a side work project. While... View Details
Keywords: by Dina Gerdeman
- 08 Oct 2014
- Working Paper Summaries
The Federal Reserve’s Abandonment of Its 1923 Principles
- 01 Jul 2014
- Working Paper Summaries
Creating Reciprocal Value Through Operational Transparency
- January–February 2018
- Article
Some Customers Would Rather Leave Without Saying Goodbye
By: Eva Ascarza, Oded Netzer and Bruce G.S. Hardie
We investigate the increasingly common business setting in which companies face the possibility of both observed and unobserved customer attrition (i.e., “overt” and “silent” churn) in the same pool of customers. This is the case for many online-based services where... View Details
Keywords: Churn; Retention; Attrition; Customer Base Analysis; Hidden Markov Models; Latent Variable Models; Customer Relationship Management; Consumer Behavior
Ascarza, Eva, Oded Netzer, and Bruce G.S. Hardie. "Some Customers Would Rather Leave Without Saying Goodbye." Marketing Science 37, no. 1 (January–February 2018): 54–77.
- January 2018
- Supplement
Jumia Nigeria PowerPoint Supplement
Founded in 2012, Jumia Nigeria, a startup effort by Germany-based Rocket Internet, aimed to become an African Amazon. The company entered the nascent market and immediately enjoyed an uptick in consumer spending fueled by the strength of Nigeria’s oil-based economy. By... View Details
- January 2018 (Revised March 2019)
- Teaching Note
Jumia Nigeria: from Retail to Marketplace (A) and (B)
By: Ramon Casadesus-Masanell and Karen Elterman
Founded in 2012, Jumia Nigeria, a startup effort by Germany-based Rocket Internet, aimed to become an African Amazon. The company entered the nascent market and immediately enjoyed an uptick in consumer spending fueled by the strength of Nigeria’s oil-based economy. By... View Details
- 11 Feb 2015
- HBS Seminar
EVENT POSTPONED - Ohad Barzilay, Tel Aviv University
- 14 Nov 2018
- HBS Seminar