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      • 01 Dec 1986
      • Conference Presentation

      A Group Decision Support System for Idea Generation and Issue Analysis in Organization Planning

      By: L. M. Applegate, B. R. Konsynski and J. F. Nunamaker
      Keywords: Groups and Teams; Planning; Management Analysis, Tools, and Techniques
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      Applegate, L. M., B. R. Konsynski, and J. F. Nunamaker. "A Group Decision Support System for Idea Generation and Issue Analysis in Organization Planning." Paper presented at the Conference on Cooperative Work, December 01, 1986.
      • November 1986 (Revised December 1992)
      • Case

      Kentucky Fried Chicken (Japan) Ltd.

      By: Christopher A. Bartlett
      Describes the internationalization of the Kentucky Fried Chicken (KFC) fast food chain, focusing on KFC's entry into Japan. An entrepreneurial country general manager, Lou Weston, battles numerous problems to establish the business and is eventually highly successful.... View Details
      Keywords: Business Subsidiaries; Entrepreneurship; Globalized Economies and Regions; Governing Rules, Regulations, and Reforms; Policy; Market Entry and Exit; Strategic Planning; Agency Theory; Perspective; Corporate Strategy; Food and Beverage Industry; Japan
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      Bartlett, Christopher A. "Kentucky Fried Chicken (Japan) Ltd." Harvard Business School Case 387-043, November 1986. (Revised December 1992.)
      • June 1986 (Revised July 1990)
      • Case

      OTISLINE (A)

      By: F. Warren McFarlan and Donna B. Stoddard
      Describes the company's use of information technology to strengthen its position in the elevator sales and service market. Also demonstrates how information technology can be used to better manage and control a large geographically dispersed service organization. View Details
      Keywords: Information Technology; Technology Adoption; Sales; Marketing; Rank and Position; Salesforce Management; Service Operations; Management Analysis, Tools, and Techniques; Global Range; Accounting; Business Ventures; Industry Growth
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      McFarlan, F. Warren, and Donna B. Stoddard. "OTISLINE (A)." Harvard Business School Case 186-304, June 1986. (Revised July 1990.)
      • February 1986
      • Article

      Design of a Management Support System for Hospital Strategic Planning

      By: L. M. Applegate, R. O. Mason and D. Thorpe
      Keywords: Design; Management; System; Planning; Health Industry
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      Applegate, L. M., R. O. Mason, and D. Thorpe. "Design of a Management Support System for Hospital Strategic Planning." Journal of Medical Systems 10, no. 1 (February 1986): 79–95.
      • January 1986
      • Case

      Telecommunications in Transition: Managing Business and Regulatory Change

      By: Richard H.K. Vietor
      Keywords: Change Management; Governing Rules, Regulations, and Reforms; Telecommunications Industry
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      Vietor, Richard H.K. "Telecommunications in Transition: Managing Business and Regulatory Change." Harvard Business School Case 986-001, January 1986.
      • 01 Jan 1986
      • Conference Presentation

      Design of a Management Support System for Hospital Strategic Planning

      By: L. M. Applegate, R. O. Mason and D. Thorpe
      Keywords: Design; Management Systems; Strategic Planning; Health Care and Treatment; Health Industry
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      Applegate, L. M., R. O. Mason, and D. Thorpe. "Design of a Management Support System for Hospital Strategic Planning." Paper presented at the International Conference on Systems Sciences, January 01, 1986.
      • 1986
      • Article

      Model Management Systems: Designs for Decision Support

      By: L. M. Applegate, B. Konsynski and J. Nunamaker
      Keywords: Management; System; Design; Decision Making
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      Applegate, L. M., B. Konsynski, and J. Nunamaker. "Model Management Systems: Designs for Decision Support." Decision Support Systems 2 (1986): 81–92.
      • 01 Dec 1985
      • Keynote Speech

      Model Management Systems: Proposed Model Representations and Future Designs

      By: L. M. Applegate, G. Klein, B. R. Konsynski and J. F. Nunamaker
      Keywords: Management Systems
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      Applegate, L. M., G. Klein, B. R. Konsynski, and J. F. Nunamaker. "Model Management Systems: Proposed Model Representations and Future Designs." International Conference on Information Systems, December 01, 1985.
      • November 1985 (Revised November 1987)
      • Case

      R&R

      By: Howard H. Stevenson
      Outlines alternative mechanisms for getting into business. Shows the means by which an experienced entrepreneur can gain control over the necessary resources in order to lower the fixed costs of business entry. Provides a mechanism for discussing the role of... View Details
      Keywords: Cost Management; Entrepreneurship
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      Stevenson, Howard H. "R&R." Harvard Business School Case 386-019, November 1985. (Revised November 1987.)
      • September 1985
      • Background Note

      Pre-Start Analysis: A Framework for Thinking About Business Ventures

      By: Howard H. Stevenson and John R. Van Slyke
      Describes the thought process an entrepreneur should undergo before committing to a course of action. Covers understanding the opportunity--assessing the critical skills, resources, relationships, and approvals--developing an action plan; forming a business entity;... View Details
      Keywords: Business Ventures; Entrepreneurship; Framework; Growth and Development Strategy; Management Skills; Resource Allocation
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      Stevenson, Howard H., and John R. Van Slyke. "Pre-Start Analysis: A Framework for Thinking About Business Ventures." Harvard Business School Background Note 386-075, September 1985.
      • September 1985 (Revised July 2007)
      • Case

      Population Services International: The Social Marketing Project in Bangladesh

      By: V. Kasturi Rangan
      Population Services International (PSI) was a not-for-profit agency founded to disseminate family planning information and to market birth control products, primarily in less developed countries seeking to curb their population explosions. In 1976, PSI concluded an... View Details
      Keywords: Developing Countries and Economies; Health; Marketing Strategy; Social Marketing; Business and Government Relations; Nonprofit Organizations; Bangladesh
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      Rangan, V. Kasturi. "Population Services International: The Social Marketing Project in Bangladesh." Harvard Business School Case 586-013, September 1985. (Revised July 2007.)
      • September 1985
      • Case

      General Foods Corp.: The Product Management System

      By: John A. Quelch
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      Quelch, John A., and Paul W. Farris. "General Foods Corp.: The Product Management System." Harvard Business School Case 586-057, September 1985.
      • April 1985 (Revised October 1988)
      • Case

      Everest Computer (A): The Development of the SuperMOS Process

      By: Kim B. Clark
      The research and development lab at the semiconductor development and manufacturing facility of a computer systems manufacturer has embarked on a radically improved semiconductor manufacturing process for application in a new computer system. The case offers a detailed... View Details
      Keywords: Factories, Labs, and Plants; Governance Controls; Production; Research and Development; Hardware; Semiconductor Industry
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      Clark, Kim B. "Everest Computer (A): The Development of the SuperMOS Process." Harvard Business School Case 685-085, April 1985. (Revised October 1988.)
      • April 1985 (Revised March 1987)
      • Background Note

      Organizing and Controlling MNCs

      By: Christopher A. Bartlett
      Keywords: Multinational Firms and Management
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      Bartlett, Christopher A. "Organizing and Controlling MNCs." Harvard Business School Background Note 385-325, April 1985. (Revised March 1987.)
      • 1985
      • Book

      The Coming of Managerial Capitalism: A Casebook on the History of American Economic Institutions

      By: A. D. Chandler Jr. and R. S. Tedlow
      Keywords: Economic Systems; Managerial Roles
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      Chandler, A. D., Jr., and R. S. Tedlow. The Coming of Managerial Capitalism: A Casebook on the History of American Economic Institutions. Homewood, IL: Richard D. Irwin, 1985.
      • 1985
      • Book

      The Coming of Managerial Capitalism: Case Commentary and Teaching Technique

      By: R. S. Tedlow
      Keywords: Economic Systems; Managerial Roles
      Citation
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      Tedlow, R. S. The Coming of Managerial Capitalism: Case Commentary and Teaching Technique. Homewood, IL: Richard D. Irwin, 1985.
      • March 1985 (Revised November 1985)
      • Case

      Wilmington Tap and Die

      By: Robert S. Kaplan
      The general manager of a division manufacturing taps and dies must decide whether to continue a major capital investment program. The program was designed to replace aging mechanical machines with modern, electronically controlled equipment. A post-audit, after an... View Details
      Keywords: Capital Budgeting; Investment; Accounting Audits; Cost Management; Technological Innovation; Information Technology; Performance Productivity; Production; Management Analysis, Tools, and Techniques; Manufacturing Industry
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      Kaplan, Robert S. "Wilmington Tap and Die." Harvard Business School Case 185-124, March 1985. (Revised November 1985.)
      • December 1984
      • Case

      Expense Tracking System at Tiger Creek

      By: Shoshana Zuboff
      Mill manager Carl Adelman learns that a group of senior managers is soon to visit the Tiger Creek mill to learn more about the success of the newly implemented Expense Tracking System. The System had been installed on two paper machines to give workers real time cost... View Details
      Keywords: Management Teams; Success; Cost Management; Technology; Pulp and Paper Industry
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      Zuboff, Shoshana. "Expense Tracking System at Tiger Creek." Harvard Business School Case 485-057, December 1984.
      • October 1984
      • Background Note

      Goals: The Problem of Balancing Multiple Constituencies

      By: Joseph L. Badaracco Jr. and Richard R. Ellsworth
      Keywords: Goals and Objectives; Problems and Challenges; Balance and Stability
      Citation
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      Badaracco, Joseph L., Jr., and Richard R. Ellsworth. "Goals: The Problem of Balancing Multiple Constituencies." Harvard Business School Background Note 385-187, October 1984.
      • August 1984 (Revised March 1989)
      • Background Note

      Direct, Personal Leadership

      By: Joseph L. Badaracco Jr. and Richard R. Ellsworth
      Argues that to be effective leaders, general managers must focus on substance, not process, and aggressively combat the forces that can lead to the politicization of the organization. Examines the leader's direct role in setting and communicating goals, managing the... View Details
      Keywords: Leadership Style; Management Practices and Processes
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      Badaracco, Joseph L., Jr., and Richard R. Ellsworth. "Direct, Personal Leadership." Harvard Business School Background Note 385-107, August 1984. (Revised March 1989.)
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