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  • 19 Mar 2019
  • News

A Quick Study

Shiv Gaglani (AB 2010, MBA 2016) was a medical student, trying to keep up with his gross anatomy coursework, when the realization struck him that there must be a better way to learn the material. Inspired, he and classmate Ryan Haynes... View Details
  • 04 Sep 2019
  • News

Advancing Diagnostics that Can Save Lives

the lab. In 2016 Lee and four Harvard cofounders launched DZD to apply genome sequencing and machine learning to the problem of growing antibiotic resistance. Their technology helps doctors diagnose... View Details
Keywords: Susan Young
  • July 2025
  • Article

Digital Lending and Financial Well-Being: Through the Lens of Mobile Phone Data

By: AJ Chen, Omri Even-Tov, Jung Koo Kang and Regina Wittenberg-Moerman
To mitigate information asymmetry about borrowers in developing economies, digital lenders use machine-learning algorithms and nontraditional data from borrowers’ mobile devices. Consequently, digital lenders have managed to expand access to credit for millions of... View Details
Keywords: Informal Economy; Digital Banking; Mobile Phones; Developing Countries and Economies; Mobile and Wireless Technology; AI and Machine Learning; Analytics and Data Science; Credit; Borrowing and Debt; Well-being; Banking Industry; Kenya
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  • May 2024
  • Supplement

HubSpot and Motion AI (B): Generative AI Opportunities

By: Jill Avery
The technologies driving artificial intelligence (AI) had progressed significantly since HubSpot’s acquisition of Motion AI in 2017. Generative AI was the newest major development. Software-as-a-service (SaaS) companies such as HubSpot were analyzing how generative AI... View Details
Keywords: Artificial Intelligence; CRM; Chatbots; Sales Management; Generative Ai; SaaS; Marketing; Sales; AI and Machine Learning; Customer Relationship Management; Applications and Software; Technological Innovation; Competitive Advantage; Technology Industry; United States
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  • Web

Zad Chin | MBA

and technology when it comes to improving our society. Professional goals: I am passionate about technologies that improve accessibility and affordability in education and healthcare, and would love to continue to research, build, and distribute cool accessible and... View Details
  • 06 Jun 2005
  • Research & Ideas

Microsoft vs. Open Source: Who Will Win?

captures what we believe are the most important features of the Linux-Windows competitive battle (faster demand-side learning on the part of Linux and an initial installed base advantage for Windows), but makes important assumptions... View Details
Keywords: by Sean Silverthorne; Technology
  • 01 Jun 2017
  • News

Drawing on the Crowd for Innovative Problem-Solving

model where people can assess the different approaches and collaborate on refining the best solution.” Interactions with a variety of crowds — including students and exec utives in his classrooms, fellow researchers, and the HBS alumni... View Details
  • Web

DEC - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School

Clubs Faculty & Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership... View Details
  • Web

Drake Du | MBA

Drake Du Computer Science Lowell 2026 Cohort 7 I am honored to be able to serve as a Roberts Family Fellow and have the opportunity to learn and innovate among a community of peers, mentors, and faculty across Harvard University. Each day... View Details
  • 06 Aug 2018
  • Research & Ideas

Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels

apprentice? Probably, but it will take time and practice to learn all the tricks and perfect the art, making a lot of mistakes along the way. Yet there are machines that do produce all kinds of glass objects... View Details
Keywords: by Sean Silverthorne; Manufacturing; Electronics
  • 22 Sep 2021
  • Blog Post

Student Spotlight: Jesse Lou (MBA 2022) – Working to Change the Food System

living in San Francisco working at a data science startup as a product manager. I have always gravitated toward technology and science throughout my life, and machine learning, artificial intelligence, and data science were fascinating as... View Details
  • 24 Jun 2019
  • Blog Post

Chloe Ho, MBA 2019: Data-Driven and In Demand

mining and exploratory analysis, and familiarized herself with the ins and outs of various machine learning models. Ho took this newly acquired data and analytics knowledge with her to HBS, and,... View Details
Keywords: Technology
  • 24 Jul 2019
  • Blog Post

Data-Driven and in Demand

mining and exploratory analysis, and familiarized herself with the ins and outs of various machine learning models. Ho took this newly acquired data and analytics knowledge with her to HBS, and,... View Details
  • March 2018
  • Case

IBM: Watson and the Internet of Things

By: Rajiv Lal and Scott Johnson
IBM has recently launched a business unit devoted to the Internet of Things. The group's leadership team needs to figure out the best way to quickly scale its business in a fragmented and nascent market. View Details
Keywords: IBM; Internet Of Things; Watson; Artificial Intelligence; Internet and the Web; Applications and Software; Mobile and Wireless Technology; Growth and Development Strategy; Emerging Markets; AI and Machine Learning; Technology Industry
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  • 01 May 2018
  • First Look

First Look at New Research and Ideas, May 1, 2018

Artificial Intelligence and the Machine Learning Revolution in Finance: Cogent Labs and the Google Cloud Platform (GCP) No abstract available. Purchase this case:... View Details
Keywords: Sean Silverthorne
  • February 6, 2024
  • Article

Find the AI Approach That Fits the Problem You’re Trying to Solve

By: George Westerman, Sam Ransbotham and Chiara Farronato
AI moves quickly, but organizations change much more slowly. What works in a lab may be wrong for your company right now. If you know the right questions to ask, you can make better decisions, regardless of how fast technology changes. You can work with your technical... View Details
Keywords: Technology Adoption; AI and Machine Learning; Organizational Change and Adaptation; Technological Innovation; Analytics and Data Science
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  • 2021
  • Chapter

Building Small Business Utopia: How Artificial Intelligence and Big Data Can Increase Small Business Success

By: Karen G. Mills and Annie Dang
Small business lending has remained unchanged for decades, laden with frictions and barriers that prevent many small businesses from accessing the capital they need to succeed. Financial technology, or “fintech,” promises to change this trajectory. In 2010, new fintech... View Details
Keywords: Big Data; Fintech; Artificial Intelligence; Small Business; Financing and Loans; Capital; Success; AI and Machine Learning; Analytics and Data Science
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  • December 2024
  • Case

Blue Cross Blue Shield of Michigan (BCBSM): The AI Journey

By: Shikhar Ghosh
In early 2024, Bill Fandrich, Executive VP and CIO of Blue Cross Blue Shield of Michigan (BCBSM), faced a critical decision about AI adoption within the organization. Fandrich had championed AI implementation at BCBSM. After successfully developing three AI... View Details
Keywords: Blue Cross; Automation; Generative Ai; Health Insurance; Insurance Companies; Innovation; IT Strategy; Organizational Transformations; Technology; Non-profit; AI and Machine Learning; Health; Digital Strategy; Digital Transformation; Leadership; Technology Adoption; Job Cuts and Outsourcing; Innovation Strategy; Health Industry; Insurance Industry; Michigan
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  • Profile

Rob Casper

As a Marine captain with experience in the Middle East, East Asia, and Afghanistan, Rob Casper has learned to learn from mistakes. “When I went into the Philippines, I had what I thought was a brilliant plan... View Details
  • Web

DEC - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School

Clubs Faculty & Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership... View Details