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  • All HBS Web  (7,941)
    • People  (59)
    • News  (1,641)
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  • March 2016 (Revised May 2018)
  • Case

Reinventing Best Buy

By: John R. Wells and Gabriel Ellsworth
On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales. These results were in marked contrast... View Details
Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Information Technology; Information Infrastructure; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Internet and the Web; Mobile and Wireless Technology; Resource Allocation; Computer Industry; Electronics Industry; Entertainment and Recreation Industry; Information Technology Industry; Retail Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
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Wells, John R., and Gabriel Ellsworth. "Reinventing Best Buy." Harvard Business School Case 716-455, March 2016. (Revised May 2018.)
  • 28 Feb 2023
  • Cold Call Podcast

Muhammad Ali: A Case Study in Purpose-Driven Decision Making

Keywords: Re: Robert Simons; Sports
  • April 2019 (Revised October 2021)
  • Case

The Rohingya Refugee: Past, Genocide, Future

By: Reshmaan N. Hussam
In August 2017, the Myanmar military commenced a brutal pogrom of the Rohingya minority in Rakhine State, Myanmar. The genocidal campaign marked the most recent and decisive of a series of ethnic cleansing efforts fueled by contention around race, religion, and... View Details
Keywords: War; Ethnicity; Race; Religion; Identity; Change; Resource Allocation; Social Issues; Myanmar; Africa; Bangladesh
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Hussam, Reshmaan N. "The Rohingya Refugee: Past, Genocide, Future." Harvard Business School Case 719-068, April 2019. (Revised October 2021.)
  • June 1990
  • Supplement

In the Shadow of the City, Video

Depicts the site and operation of an international development project. A serious conflict has developed between the two principals, an Ethiopian woman and a British entrepreneur. The film shows the stakes involved. View Details
Keywords: Conflict and Resolution
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Donnellon, Anne, and James Reed. "In the Shadow of the City, Video." Harvard Business School Video Supplement 890-523, June 1990.
  • November 1993 (Revised July 1995)
  • Case

OfficePro (A)

By: John A. Quelch
The international procurement manager of an off-price office supply retail chain has to recommend which of several bids to accept for the right to supply computer diskettes to OfficePro's new French subsidiary. View Details
Keywords: Decisions; Globalized Firms and Management; Business Subsidiaries; Supply Chain Management; Retail Industry; France
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Quelch, John A. "OfficePro (A)." Harvard Business School Case 594-053, November 1993. (Revised July 1995.)
  • September 1960 (Revised August 1995)
  • Case

Slade Co., The

Describes a conflict between the values and norms of a segment of an internal social system and those of management and the wider culture. View Details
Keywords: Organizational Culture; Conflict and Resolution
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Lawrence, Paul R. "Slade Co., The." Harvard Business School Case 406-074, September 1960. (Revised August 1995.)
  • November 2013 (Revised November 2014)
  • Case

Infection Control at Massachusetts General Hospital

By: Robert S. Huckman and Nikolaos Trichakis

The case explores the challenges facing Massachusetts General Hospital concerning the adoption of a new infection control policy, which promises to improve operational performance, patient safety, and profitability. The new policy requires coordination between... View Details

Keywords: Safety; Organizational Change and Adaptation; Integration; Health Care and Treatment; Policy; Health Industry; Boston
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Huckman, Robert S., and Nikolaos Trichakis. "Infection Control at Massachusetts General Hospital." Harvard Business School Case 614-044, November 2013. (Revised November 2014.)
  • December 2010
  • Article

Why You Aren't Buying Venezuelan Chocolate

By: Rohit Deshpandé
The article discusses the "provenance paradox," wherein consumers are unwilling to buy high-quality products from regions not commonly associated with excellence in certain product categories. Venezuelan chocolate maker Chocolates El Rey does little international... View Details
Keywords: Geographic Location; Global Strategy; Globalized Markets and Industries; Brands and Branding; Marketing Strategy; Product Marketing; Emerging Markets; Food and Beverage Industry; Venezuela
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Deshpandé, Rohit. "Why You Aren't Buying Venezuelan Chocolate." Harvard Business Review 88, no. 12 (December 2010).
  • 23 Apr 2020
  • News

What pandemic? How Goldman Sachs and Amazon may bring the office home for these interns.

  • 01 Jan 2007
  • News

Accounting Hall of Fame

  • April 2013
  • Article

Using the Crowd as an Innovation Partner

By: Kevin J. Boudreau and Karim R. Lakhani
More and more organizations are turning to crowds for help in solving their most vexing innovation and research questions, but managers remain understandably cautious. It seems risky and even unnatural to push problems out to vast groups of strangers distributed around... View Details
Keywords: Innovation and Management; Research and Development
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Boudreau, Kevin J., and Karim R. Lakhani. "Using the Crowd as an Innovation Partner." Harvard Business Review 91, no. 4 (April 2013): 61–69.
  • November 1989 (Revised December 1996)
  • Supplement

Wisconsin Central Ltd. Railroad and Berkshire Partners (B): LBO Associations and Corporate Governance

By: Michael C. Jensen
Describes the resolution of the default situation. Further examines the internal control mechanisms and distinct role of the board of directors of a typical LBO association. View Details
Keywords: Corporate Governance; Leveraged Buyouts; Rail Industry
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Jensen, Michael C. "Wisconsin Central Ltd. Railroad and Berkshire Partners (B): LBO Associations and Corporate Governance." Harvard Business School Supplement 190-070, November 1989. (Revised December 1996.)
  • Career Coach

Irtaza Ali

Irtaza started his career in investment banking at Credit Suisse New York, after completing undergrad at Wharton. At Credit Suisse he covered industrials and aerospace & defense companies. He then returned home to Pakistan to join Next Capital (an investment... View Details
  • 10 Jan 2019
  • News

Brexit: The art of no deal

  • 24 Oct 2005
  • Research & Ideas

IPR: Protecting Your Technology Transfers

infringers? In a recent paper, researchers looked at the issue of IPR from a wider perspective: Does the presence of stronger intellectual property rights increase international technology transfer in general? It's an important question... View Details
Keywords: by Cynthia Churchwell

    Malcolm P. Baker

    Malcolm Baker is the Robert G. Kirby Professor of Business Administration at the Harvard Business School, where he teaches the required course in finance and a short immersive program on investing in life sciences.

    His research is in the... View Details

    Keywords: asset management; biotechnology; financial services; high technology; investment banking industry; pharmaceuticals; private equity (LBO funds); shipping; transportation
    • March 2003 (Revised March 2004)
    • Case

    P&G Japan: The SK-II Globalization Project

    By: Christopher A. Bartlett
    Traces changes in P&G's international strategy and structure, culminating in Organization 2005, a reorganization that places strategic emphasis on product innovation rather than geographic expansion and shifts power from local subsidiary to global business management.... View Details
    Keywords: Business Subsidiaries; Trade; Globalization; Global Strategy; Innovation Strategy; Business or Company Management; Beauty and Cosmetics Industry; Consumer Products Industry; Hong Kong; Japan; Taiwan; Europe
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    Bartlett, Christopher A. "P&G Japan: The SK-II Globalization Project." Harvard Business School Case 303-003, March 2003. (Revised March 2004.)
    • October 2023
    • Case

    Making Progress at Progress Software (A)

    By: Katherine Coffman, Hannah Riley Bowles and Alexis Lefort
    In this case, the Human Capital team at Progress Software has identified that some employees have a hard time understanding how to advance within Progress. This realization leads the team to develop several major people-process innovations: the introduction of... View Details
    Keywords: Leading Change; Organizational Culture; Performance Evaluation; Prejudice and Bias; Personal Development and Career; Human Capital; Employee Relationship Management; Technology Industry; Bulgaria
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    Coffman, Katherine, Hannah Riley Bowles, and Alexis Lefort. "Making Progress at Progress Software (A)." Harvard Business School Case 924-010, October 2023.
    • 24 Mar 2009
    • First Look

    First Look: March 24, 2009

    effects of v4 scarcity, while obtaining price discovery and allocative efficiency benefits of market transactions. Download the paper: http://www.hbs.edu/research/pdf/09-091.pdf Why Do Countries Adopt International Financial Reporting... View Details
    Keywords: Martha Lagace

      Lindsay N. Hyde

      Lindsay is a Senior Lecturer at Harvard Business School in the Entrepreneurial Management unit. She teaches Avoiding Startup Failure, Launching Technology Ventures, and Startup Bootcamp. Lindsay also serves as the HBS Faculty co-chair of the View Details

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