Filter Results:
(1,683)
Show Results For
- All HBS Web
(1,683)
- People (2)
- News (377)
- Research (1,107)
- Events (2)
- Multimedia (19)
- Faculty Publications (793)
Show Results For
- All HBS Web
(1,683)
- People (2)
- News (377)
- Research (1,107)
- Events (2)
- Multimedia (19)
- Faculty Publications (793)
- Career Coach
Martin November
Marty (HBS '98) is an MD/MBA and practicing OBGYN physician who has broad expertise in the healthcare sector as the former Medical Director for Patient Safety and Risk Management at Atrius Health, Harvard Medical School teaching faculty and hospital division director,... View Details
- 31 Mar 2009
- First Look
First Look: March 31, 2009
hospital-year observations and 59 mergers, reveals differences in post-merger customer-mix reconfiguration strategies. For-profit hospitals increase their share of the insured patients and decrease their share of uninsured patients after... View Details
Keywords: Martha Lagace
- 23 Jan 2019
- News
The Promise of Personalized Medicine
structure, to do this yet. Pioneering this customized therapeutic is where we’re at now. But the vision is to have a system in place, a funding mechanism—either a venture funding mechanism or in the future, more ideally, a payer mechanism, an View Details
- 01 Sep 2008
- News
Balanced Equation
At GE, I wish I’d sold our insurance business the day I got here. On the personal side, I wish I’d had the chance to work and live with my wife and daughter outside the United States. What is most often forgotten in the everyday busyness... View Details
- 01 Sep 2009
- News
Over the Top
Pitchfork populism over the issue reached a crescendo last March when insurance conglomerate AIG, kept on life support with up to $183 billion in taxpayers’ cash, dished out bonuses totaling $165 million to 400 employees in the London... View Details
- May 16, 2016
- Article
Food Safety Economics: The Cost of a Sick Customer
By: Dina Gerdeman and John A. Quelch
Chipotle Mexican Grill’s ongoing struggle to win customers back months after a contaminated food crisis highlights the challenges companies face with keeping food safe.
Chipotle has seen its shares tumble and recently reported its first-ever quarterly loss... View Details
Chipotle has seen its shares tumble and recently reported its first-ever quarterly loss... View Details
Keywords: Food Safety; Organic Food; Supply Chain Management; Globalization Of Food Business; Mérieux NutriSciences: Marketing Food Safety Testing; Food Safety Modernization Act 2011; Plant-Based Agribusiness; Transition; Economic Systems; Food; Health; Supply and Industry; Logistics; Practice; Problems and Challenges; Quality; Safety; Business Strategy; Corporate Strategy; Customization and Personalization; Agriculture and Agribusiness Industry; Consumer Products Industry; Food and Beverage Industry; Insurance Industry; Public Administration Industry; Public Relations Industry; Retail Industry; Service Industry; Mexico; North America; United States; Canada
Gerdeman, Dina, and John A. Quelch. "Food Safety Economics: The Cost of a Sick Customer." Harvard Business School Working Knowledge (May 16, 2016).
- 23 Jul 2001
- Research & Ideas
How the Giants of Enterprise Seized the Future
died and his family was running out of funds, he said that "All I had in mind was to make enough money so that my mother would never have to work again." His first job was as an office boy in an insurance firm. His... View Details
Keywords: by Richard S. Tedlow
- 24 May 2011
- First Look
First Look: May 24
through signature—e.g., at the end of tax returns or insurance policy forms. Yet even when people care about morality and want to be seen as ethical by others, they sometimes transgress when beneficial to their own self-interest, at great... View Details
Keywords: Sean Silverthorne
- 03 Jan 2017
- First Look
January 3, 2017
regulate the industry. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52032 Populism and the Return of the 'Paranoid Style': Some Evidence and a Simple Model of Demand for Incompetence as Insurance Against Elite Betrayal... View Details
Keywords: Carmen Nobel
- 08 Sep 2016
- News
How We Make It Work
The choice is that we live in the Marina in San Francisco and we have health insurance and I work for Goldman Sachs—and people would give their left arm in this economy to have this job.” And she said, “Oh, just leave that job.” You could... View Details
- May 25, 2016
- Comment
How Consumers and Businesses are Reshaping Public Health
By: John A. Quelch
Healthcare and education are two issues in which citizens around the world, rich and poor, are passionately interested. It has long been appreciated that the way that a society treats its youngest and oldest members says much about its moral maturity. Economic... View Details
Keywords: Healthcare; Consumer Power; Innovation In Healthcare Delivery; Mobile Healthcare; Transition; Transformation; Trends; Customer Satisfaction; Customer Value and Value Chain; Health Care and Treatment; Information; Collaborative Innovation and Invention; Independent Innovation and Invention; Innovation and Management; Innovation Leadership; Management; Marketing; Markets; Planning; Problems and Challenges; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; South America; North and Central America; Middle East; Europe; Asia
Quelch, John A. "How Consumers and Businesses are Reshaping Public Health." Harvard Business School Working Knowledge (May 25, 2016).
- 13 May 2014
- First Look
First Look: May 13
patients coming from all over Germany and from other countries. However, German private insurers were cutting reimbursement for prostate cancer by 15% and denying extra payment for some new procedures, while reimbursement by public health... View Details
Keywords: Sean Silverthorne
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
when Boss's products were in short supply. By taking the in-stock rate close to 100 percent, Boss reassured retailers that certain SKUs would never be out of stock. Many retailers responded by dropping the insurance brand from their... View Details
- 12 Mar 2006
- Research & Ideas
Global Poverty Needs a Global Answer
supposed to be kept separate and preferably distant. And many agree with Milton Friedman who famously said that the purpose of business is to maximize returns to shareholders and compete to satisfy consumer desires in the marketplace. Government—not business—is... View Details
Keywords: by Cynthia Churchwell
- 01 Sep 2016
- News
The Taxi Wars of Jakarta
percent of the population has credit cards. Go-Jek drivers offered their customers rain gear and surgical masks as protection against the streets’ noxious fumes. And all Go-Jek drivers received road safety training; gone were the white-knuckled rides through red... View Details
- Career Coach
Jill Huggett
Jill Huggett (Carroll '00), Principal, Bridgepath Career Advisors, is a certified professional career coach and certified professional resume writer. Jill combines professional coaching theory with her previous experience as a financial services management executive... View Details
- 20 Dec 2016
- First Look
December 20, 2016
lower directors’ and officers’ insurance premiums for Canadian firms after the ruling. I then show that the information environment deteriorated for cross-listed firms after the ruling. The results are more pronounced for firms with low... View Details
Keywords: Carmen Nobel
- 23 Feb 2010
- First Look
First Look: Feb. 23
individual and collective experiences to foster innovation rather than about setting direction and mobilizing people to follow. In this chapter, we show what it takes to insure that an organization is willing and able to innovate. We... View Details
Keywords: Martha Lagace
- 2016
- Book
Consumers, Corporations, and Public Health: A Case-Based Approach to Sustainable Business
By: John A. Quelch
The public health footprint associated with corporate behavior has come under increased scrutiny in the last decade, with an increased expectation that private profit not come at the expense of consumer welfare.
Consumers, Corporations, and Public... View Details
Consumers, Corporations, and Public... View Details
Keywords: Consumer; Corporate Culture; Public Health; Consumer Behavior; Marketing Strategy; Corporate Strategy; Health; Innovation and Invention; Innovation and Management; Supply Chain Management; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Asia; Oceania; North and Central America; Middle East; Latin America; Europe
Quelch, John A. Consumers, Corporations, and Public Health: A Case-Based Approach to Sustainable Business. New York: Oxford University Press, 2016.
- 07 Feb 2012
- First Look
First Look: February 7
to invest in social service provision. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/212055-PDF-ENG China Life: Micro Insurance for the Poor Shawn Cole and Lilei XuHarvard Business School Case 212-030 China Life must decide... View Details
Keywords: Sean Silverthorne