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  • All HBS Web  (3,459)
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  • 16 Jul 2012
  • Research & Ideas

Book Excerpt: ‘The Strategist’

the next steps specified, the job of the strategist is finished. All that remains to be done is to implement the plan and defend the sustainable competitive advantage it has wrought. Or at least that's the positive take on the story. But, if this were so, the View Details
Keywords: by Cynthia A. Montgomery
  • 29 Apr 2008
  • First Look

First Look: April 29, 2008

respect and understanding. The result? A healthy, productive bond that enables you both to excel. Gabarro and Kotter provide valuable guidelines for building this essential relationship—including strategies for determining how your boss prefers to View Details
Keywords: Martha Lagace
  • 15 Aug 2024
  • Op-Ed

Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience

it’s important to understand their risks, as well as those of partners and customers. Process: Implement a robust vendor management process for critical systems that considers business continuity risk, ensuring transparency, and mutual... View Details
Keywords: by Hise Gibson and Anita Lynch
  • 09 Dec 2008
  • First Look

First Look: December 9, 2008

process and Davis's creative leadership and ability to cultivate talent (such as that of saxophonist John Coltrane)—many of the great jazz musicians of the 20th century came out of the informal "Miles... View Details
Keywords: Martha Lagace
  • 26 Jul 2006
  • Research & Ideas

The Strategic Way to Go to Market

the selling process moves on. Several years and band-aids later, managers may realize that their channels serve neither their customers nor their channel partners well, but it is too late. Q: What are channel stewards and what role would... View Details
Keywords: by Sean Silverthorne
  • 30 Oct 2018
  • First Look

New Research and Ideas, October 30, 2018

Amit Seru Abstract—We examine whether firms have an informational advantage in selecting arbitrators in consumer arbitration as well as the impact of the arbitrator selection process on outcomes. We collect... View Details
Keywords: Dina Gerdeman
  • 02 Feb 2004
  • Research & Ideas

Mapping Your Corporate Strategy

customers, an explicit customer value proposition, the critical internal processes for creating and delivering the value proposition, and aligned human resources, information technology, and organization... View Details
Keywords: by Martha Lagace
  • 02 Sep 2014
  • First Look

First Look: September 2

thought that their technical knowledge of best manufacturing practices (to take one example) was sufficiently developed that processes simply needed to be tweaked to fit local conditions. More often, it turns out, they have to be reworked... View Details
Keywords: Sean Silverthorne
  • 11 Sep 2012
  • First Look

First Look: September 11

systems that place these leaders in positions of power, Indispensable sheds new light on how we may be able to identify the best leaders and what lessons we can learn, from both the process and the result. Profiling a mix of historic and... View Details
Keywords: Sean Silverthorne
  • 14 Dec 2011
  • Research & Ideas

The New Measures for Improving Nonprofit Performance

today in the nonprofit sector. Back then, our clients were being asked to make significant investments in IT, so of course they asked, what's my return? As a result I got very engaged in how one collects and presents information to show... View Details
Keywords: by Julia Hanna
  • 04 Aug 2008
  • Research & Ideas

How Female Stars Succeed in New Jobs

females. In the process of due diligence, star women learn a lot of valuable information about the company that helps them make good strategic decisions. They scrutinize prospective employers on receptivity... View Details
Keywords: by Martha Lagace; Financial Services
  • 12 Apr 2016
  • First Look

April 12, 2016

sellers treat consumers differently on the basis of how well informed consumers appear to be. We implement a large-scale field experiment in which callers request price quotes from automotive repair shops. We show that sellers alter their... View Details
Keywords: Sean Silverthorne
  • 30 Mar 2010
  • First Look

First Look: March 30

are discussed. The Role of Experience in the Gambler's Fallacy Authors:Greg Barron and Stephen Leider Publication:Journal of Behavioral Decision Making 23, no. 1 (2009) Abstract Recent papers have demonstrated that the way people acquire View Details
Keywords: Sean Silverthorne
  • 09 Jul 2018
  • Research & Ideas

Overcoming the Challenges of Selling Brand New Technology (Hey, Need a 3-D Printer?)

collateral design, launches the product, and then “throws it over the wall” to sales and marketing. “This process is product-centric and a bucket-brigade approach where the groups work serially and in silos in a rapidly changing tech... View Details
Keywords: by Michael Blanding; Information Technology; Information Technology; Information Technology; Information Technology; Information Technology; Information Technology; Information Technology; Information Technology
  • 29 Apr 2002
  • Research & Ideas

Star Power! How to Win in Professional Services

cannot make the decision alone. At a minimum, he has to develop an informal agreement among his senior colleagues. Often the firm's governance process dictates that the decision be made by all the partners... View Details
Keywords: by Jay W. Lorsch & Thomas J. Tierney
  • 22 Mar 2011
  • First Look

First Look: March 22

Publisher's Link: http://www.jchs.harvard.edu/publications/MF10-16.pdf Unable to Resist Temptation: How Self-control Depletion Promotes Unethical Behavior Authors:F., M. Schweitzer Gino, N. Mead, and D. Ariely Publication:Organizational Behavior and Human Decision... View Details
Keywords: Sean Silverthorne
  • 12 Apr 2004
  • Research & Ideas

What Great American Leaders Teach Us

complete financial information across the twentieth century (especially pre-1925), a multi-tiered financial analysis approach was utilized: (1) Tobin's Q Performance (market to book value); (2) Return on Assets Ratios; and (3) Market... View Details
Keywords: by Sean Silverthorne
  • 02 Jan 2001
  • Research & Ideas

Can Japan Compete? [Part One]

The really good news, I think, is that opinion leaders in Japan have been persuaded by the book. I was invited to personally give a copy to the prime minister. We are hoping that the book becomes the basis for—and becomes an important part of—the change View Details
Keywords: by Martha Lagace & Hilah Geer
  • 14 Dec 2020
  • Research & Ideas

What Does December's Drug-Approval Dash Mean for COVID-19 Vaccines?

of Business Administration at Harvard Business School, finds that 19 percent of all drugs approved worldwide are reviewed in December, twice the percentage of a typical month. However, drugs passed before an informal “desk-clearing”... View Details
Keywords: by Danielle Kost; Pharmaceutical; Health
  • 10 Aug 2016
  • Research & Ideas

Prospective Students Steer Clear of Schools Rocked by Scandal

assistant professor at Harvard Business School; Patrick Rooney, an HBS research associate; and Jonathan Smith, a policy research scientist at The College Board. “The effects we see for widely covered scandals are large, which speaks to the decision-making View Details
Keywords: by Dina Gerdeman; Education
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