Publications

01 Oct 2001
News

HBS Alumnae Chart Career Choices and Transitions

integrity in planning the next chapter of their lives," she said. "They want to do something that's right for them and the people they care about, and they are approaching... View Details

Keywords: Laura Singleton; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools

Web

B2B Sales and Distribution - Course Catalog

large companies, you will need to understand how to manage your top line, your sales organization. This course draws heavily although not exclusively on technology companies and is essential if you View Details

31 Aug 2021
Book

Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate

the new book Power, for All: How It Really Works and Why It’s Everyone’s Business. Battilana co-wrote the book with Tiziana Casciaro, a professor at the Rotman School of Management at the University of... View Details

Keywords: by Jay Fitzgerald

25 Aug 2022
News

September 2022 Alumni and Faculty Books

organizations which has largely overlooked the changing design of executive power and the means of senior executives, who have more leeway to construct their roles than managers at any other organizational... View Details

10 Jul 2000
Research & Ideas

Privatization and the New European Economy

International Senior Management Program) has been in the thick of Europe's airline industry for decades. With more than thirty years' experience at Swissair, he has served as president and CEO of Sabena... View Details

Keywords: by James E. Aisner; Air Transportation; Transportation

19 Dec 2017
First Look

New Research and Ideas, December 19, 2017

successfully increase immigrants' political participation, even when they do not specifically target their communities and concerns. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53575 November 28, 2017 athenaInsight... View Details

Keywords: Carmen Nobel

October 2004 (Revised January 2006)
Tutorial

Introduction to Responsibility Accounting Systems

By: David F. Hawkins, V.G. Narayanan, Jacob Cohen and Michele Jurgens

Responsibility accounting systems generate financial and related nonfinancial information about the actual and planned activities of a company's responsibility centers--organizational units headed by managers responsible for a unit's performance. The principal... View Details

Keywords: Business or Company Management; Cost Accounting; Governance Controls; Financial Reporting; Performance Evaluation; Budgets and Budgeting; Planning

August 2017
Case

CareMore Health System

By: Robert S. Huckman and Brian W. Powers

CareMore Health System—a physician-founded care delivery system and health plan—had developed and refined an innovative care model for at-risk seniors enrolled in Medicare managed care (i.e., Medicare Advantage) plans. CareMore's President, Sachin Jain, and his... View Details

Keywords: Health Care Delivery; Health Insurance; Medicare; Medicaid; Managed Care; Extensivist; Social Determinants Of Health; Health Care and Treatment; Insurance; Business Model; Growth and Development Strategy; Decision Choices and Conditions; Health Industry; United States

December 1994 (Revised December 1994)
Case

Physician Sales and Service, Inc. (A): June 1992

A medical products distribution company faces strategic opportunities and challenges in a rapidly changing market. Physician Sales and Service (PSS), founded by Patrick Kelly in 1983, operates in 20 states in the United States and intends to expand to 50 states by... View Details

Keywords: Entrepreneurship; Growth and Development Strategy; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry

27 Nov 2006
Research & Ideas

Manly Men, Oil Platforms, and Breaking Stereotypes

each of these indices of safety and performance, they were exemplars of the company's efforts to create a new kind of offshore operating environment. Our discussions with senior managers led us to believe... View Details

Keywords: by Sarah Jane Gilbert; Energy; Utilities

April 2007 (Revised November 2007)
Case

Bankinter: Growing Through Small and Medium Enterprises

Surveys the overall sequence of processes needed for the success of a strategy based on customer analytics. In particular, it charts the formulation and implementation of this strategy by a Spanish bank that decided to expand into the Small and Medium Enterprises (SME)... View Details

Keywords: Customer Relationship Management; Data and Data Sets; Knowledge Acquisition; Growth and Development Strategy; Organizational Change and Adaptation; Organizational Culture; Segmentation; Banking Industry; Spain

2010
Book

Unilever'i Yenilemek: Dönüşüm ve Gelenek [Renewing Unilever: Transformation and Tradition]

By: Geoffrey Jones

Unilever's brands can now be found in one out of every two households in the world. This arresting and impressive fact shows the scope and scale of this unique global corporation. Geoffrey Jones, a leading business historian from the Harvard Business School, takes us... View Details

Keywords: Business History; Business Growth and Maturation; Multinational Firms and Management; Corporate Strategy; Organizational Culture; Globalization; Brands and Branding; Consumer Products Industry

11 Dec 2023
Blog Post

Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy

Kyle Leahy (MBA 2011) stepped into the CEO role of Glossier in May 2022 ready to take the brand to new heights. Since its founding in 2014, Glossier had disrupted the beauty industry, created a powerful community-driven brand, and was... View Details

February 2007 (Revised April 2009)
Case

Punjab and Kerala: Regional Development in India

By: Lakshmi Iyer

Between 2000 and 2004, India's economy grew by 6.35%. Focuses on the states of Punjab and Kerala, which emphasized sharply different development strategies. The states had to decide whether to focus their investment efforts on physical capital or improving social... View Details

Keywords: Development Economics; Capital; Investment; Policy; Growth and Development Strategy; Business and Government Relations; Social Issues; Kerala; Punjab