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Show Results For
- All HBS Web
(2,743)
- People (5)
- News (539)
- Research (1,819)
- Events (2)
- Multimedia (5)
- Faculty Publications (839)
- 24 Apr 2014
- News
Driving the family business onto a global stage
vehicles, Mahindra has engineered mergers and acquisitions that have catapulted the Mumbai-based corporation onto the world stage. Today, the multibillion-dollar enterprise is involved in information technology, logistics, infrastructure development, and View Details
- 01 Mar 2012
- News
Where Innovation Rules
thousands of HBS alumni. Whether through creative destruction, disruptive innovation, or riding a societal quantum leap forward, HBS alumni entrepreneurs have founded or grown companies that are pervasive and familiar, from consumer View Details
- Fast Answer
Field Course: Private Equity Projects and Ecosystems: Company, Industry, Market and Transaction Research
trend and forecast coverage across 10 major commercial real estate sectors, 275+ markets, and 3,000+ submarkets. Includes market transactions and performance trends. FactSet
A comprehensive platform used to analyze financial data... View Details
A comprehensive platform used to analyze financial data... View Details
- August 2016 (Revised August 2017)
- Case
AnswerDash (Abridged)
By: Elie Ofek and Jeffrey D. Shulman
It is 2014 and AnswerDash, a startup backed by venture capital, has not seen the widespread adoption of their online self-service customer support solution that they were expecting based on early success in helping clients save and generate substantial amounts of... View Details
Keywords: Pricing; Economic Value Estimation; Price Metrics; Organizational Selling; Innovation Adoption; Business To Business; Marketing; Customer Lifetime Value; Venture Capital; Customer Relationship Management; Price; Marketing Strategy; Entrepreneurship; Technology Adoption; Business Startups; Sales; Innovation and Invention; Product Marketing; Financial Services Industry
Ofek, Elie, and Jeffrey D. Shulman. "AnswerDash (Abridged)." Harvard Business School Case 517-020, August 2016. (Revised August 2017.)
- June 2016 (Revised August 2017)
- Case
AnswerDash
By: Elie Ofek and Jeffrey D. Shulman
It is 2014, and AnswerDash, a startup backed by venture capital, has not seen the widespread adoption of their online self-service customer support solution that they were expecting based on early success in helping clients save and generate substantial amounts of... View Details
Keywords: Pricing; Economic Value Estimation; Price Metrics; Organizational Selling; Innovation Adoption; Business To Business; Marketing; Customer Lifetime Value; Venture Capital; Customer Relationship Management; Price; Marketing Strategy; Entrepreneurship; Technology Adoption; Business Startups; Sales; Innovation and Invention; Product Marketing; Financial Services Industry
Ofek, Elie, and Jeffrey D. Shulman. "AnswerDash." Harvard Business School Case 516-106, June 2016. (Revised August 2017.)
- 30 Oct 2006
- First Look
First Look: October 31, 2006
productivity externalities in the host country generated by foreign multinational companies. We propose a mechanism that emphasizes the role of local financial markets in enabling foreign direct investment... View Details
Keywords: Sean Silverthorne
- Career Coach
Lauren Murphy
Lauren is the Founder and Principal Coach of Pivotal Executive Coaching, partnering with senior business leaders to accomplish their professional and organization goals. She works with executives in technology, healthcare, real estate, consumer products, and View Details
Keywords: Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products
- July 2001 (Revised December 2001)
- Case
American Express Interactive
Follows the protagonist, Sonia Sharpe, as she and her American Express Interactive Team attempt to develop and market an interactive, on-line, corporate travel service in a highly competitive environment. Looks at the possible resources and partnerships a company needs... View Details
Keywords: Corporate Entrepreneurship; Partners and Partnerships; Growth and Development Strategy; Competitive Strategy; Marketing Strategy; Product Positioning; Applications and Software; Technological Innovation; Global Strategy; Expansion; Information Technology; Vertical Integration; Financial Services Industry; Financial Services Industry
Applegate, Lynda M. "American Express Interactive." Harvard Business School Case 802-022, July 2001. (Revised December 2001.)
- Profile
Ed Rogers
goals. I want to help design systems and products that give people deeper insights into factors that improve their quality of life. How are you pushing yourself? I’m trying as much as possible to expose myself to things I wouldn’t have... View Details
- 01 Mar 2006
- News
Drive-In Nation
(or maybe the Big 2, after Chrysler’s merger with Daimler) continue to dominate the U.S. market, they are beset by falling sales, staggering financial obligations, and the relentless pressure of globalization and foreign competition. GM,... View Details
- 01 Jun 2014
- News
The Digital Deck
As a professor in the Strategy Unit, Bharat Anand has studied how media companies move a traditional product into the online space. Some have managed that transition well, he says, and others have not. In the early days, Anand observes,... View Details
Keywords: Julia Hanna
- 02 Jan 2012
- Research & Ideas
Most Popular Articles of 2011
How They Can Do it Better (29,119) http://hbswk.hbs.edu/item/6665.html Published: April 25, 2011 A CEO's schedule is especially important to a firm's financial success, which raises a few questions: What do they do all day? Can they be... View Details
Keywords: by Staff
- 31 Jul 2018
- First Look
New Research and Ideas, July 31, 2018
addresses interventions that firms, governments, and other parties deploy to shape household financial outcomes: education and information, peer effects and social influence, product design, advice and... View Details
Keywords: Dina Gerdeman
- 01 Dec 2008
- News
Seth Klarman
capitalist system works the way it does is because there are cycles, and the cycles self-correct. With too much excess, eventually you get a downturn. So the explosion in securitized assets was a ticking time bomb? It’s not amazing that securitized View Details
- 17 Jun 2016
- Op-Ed
Companies Need to Start Marketing Security to Customers
boards of directors are keenly interested in the latest sustainability or corporate responsibility report. They do not routinely ask for or receive a product safety review. Risk management committees typically focus on View Details
- 20 Dec 2004
- Research & Ideas
How an Order Views Your Company
into the business to the day the product departs the shipping dock. The researchers encouraged businesses to think of that order as the actual customer, and watched as they routed that person here and there among departments, perhaps... View Details
Keywords: by Sarah Jane Johnston
- Web
Alumni in Climate Networking Series: San Francisco - Addressing Extreme Weather, Climate Risk, and Resilience - Blog - Business & Environment
Careers Climate Rising Climate Stories Clubs Courses & Curriculum Creating Emerging Markets Entrepreneurship Event Faculty Faculty Research IFC Decarbonization & Sustainable Production 2023 IFC Decarbonization & Sustainable View Details
- 16 Aug 2010
- Lessons from the Classroom
HBS Introduces Marketing Analysis Tools for Managers
marketing has undergone immense changes over the past decade, and those changes are driving an increasing need for data analysis. Marketing today combines both art and science: Managers must combine creative thinking with rigorous analysis when making decisions.... View Details
Keywords: by Sarah Jane Gilbert
- 04 Nov 2002
- Research & Ideas
From Lone Star to Team Player
such as new product launches, across business units and functions, and the focus has been much less on KM. Whether it is sharing knowledge, coordinating activities, or doing joint work across boundaries, the essence of a collaborative... View Details
Keywords: by Mallory Stark
- Profile
John Rogers
product development and manufacturing, I was ill equipped to take on the business challenges of agricultural value chain development. My first significant exposure to the space came during my initial January term, when I led a team of... View Details