Employee Socialization - Publications - Faculty & Research

30 Apr 2021
News

Revealing the Rules

conventional rules for success aren’t enough. There is another set of expectations that determine who gets ahead and who doesn’t. Top performers follow these patterns without realizing it—and managers expect them from employees but often... View Details

01 Sep 2013
News

The New Rules of E-Commerce

One day in 2010 the CEO of Japanese e-commerce giant Rakuten announced that thousands of employees would soon conduct business in a tongue most of them knew nothing about: English. Within days all the signs at the Tokyo headquarters were... View Details

Keywords: Sean Silverthorne; e-commerce; News, Library, Internet, and Other Services; Information; Miscellaneous Store Retailers; Retail Trade

07 Sep 2020
Research & Ideas

How to Help Small Businesses Survive COVID's Next Phase

of business closures.” “We’re finding that you can’t save businesses by just allowing them to reopen,” Mills says. “Until it’s safe, their employees don’t want to come back. Their customers don’t want to come back. There’s no one out... View Details

Keywords: by Danielle Kost; Food & Beverage; Service

16 Dec 2013
HBS Case

D’O: Making a Michelin-Starred Restaurant Affordable

load. And as a result you carry a very high cost." Michelin-one-star-rated restaurants in Europe have an average of 36 employees on the payroll, according to the case. D'O keeps a lean crew of 14 by multitasking. Oldani does not... View Details

Keywords: by Carmen Nobel & Joanie Tobin; Food & Beverage

Web

Data: The Ever-Expanding Frontier - Race, Gender & Equity

we’ll highlight employee surveillance, assumptions of value neutrality, and right to privacy issues, among others. This article features a timeline of important moments in tech history for further engagement. Let’s expand our... View Details

Web

Choosing the Right Student Loan | MBA

available to you to help you manage your debt. For example, entrepreneurs could consider borrowing loans that have income-based repayment options. Students who go into the non-profit or social enterprise sector may be eligible for loan... View Details

01 Dec 2019
News

What’s Behind the Explosive Growth of Sustainable Investing?

It made a difference in the world in such a short time frame, which speaks to how dynamic this space is and how motivated the students are to bring about change. What will the picture look like in another decade? VG: Historically, much View Details

Keywords: Jen McFarland Flint

05 Nov 2021
Op-Ed

How to Tap the Talent Automated HR Platforms Miss

As the global staffing shortage grinds on, corporate recruiters everywhere are relying on their online hiring platforms and automated systems to deliver the candidates they need. Too often, these tools will fail them, sidelining many qualified workers in the process.... View Details

Keywords: by Joseph B. Fuller

01 Jan 2008
News

Meg Whitman, MBA 1979

that has redefined commerce. Since stepping down from eBay last spring, Whitman’s focus now lies in the public and social sectors. When Meg Whitman joined eBay in 1998, the two-year-old private company had thirty View Details

03 Apr 2013
What Do You Think?

Will Women Leaders Influence the Way We Work?

(with or without MBAs) in their efforts to build similar careers. As employees of these organizations, will we notice a difference? How will female leadership influence the way we work? Should I even be asking the question? What do you... View Details

Keywords: by James Heskett

Web

How Startups Win Deals by Resetting Expectations | Working Knowledge

later—'Oh, would love to meet with you guys.’” Blending in. This strategy involves copying the mannerisms of the target organization. Employees at FALL, which creates a software application that tries to reduce work-related injury claims... View Details

12 Oct 1999
Research & Ideas

Value Judgments: Business Ethics Across Borders

of the individual, and concern for social responsibility. As Siam Cement expanded beyond Thailand, however, managers felt pressured to compromise the corporate code of ethics. The company's standards regarding improper payments, for... View Details

Keywords: by Judith A. Ross

October 2004 (Revised July 2005)
Case

Kinetic Concepts, Inc.

By: Jay W. Lorsch, Dwight B. Crane and Ashley Robertson

Raises issues about how the nature and function of a board changes as a company moves from ownership by its employees, including the founder, to ownership by a private equity firm, Fremont Partners, culminating in a highly successful IPO. Gives students the opportunity... View Details

Keywords: Private Equity; Governing and Advisory Boards; Initial Public Offering; Behavior; Organizations; Employee Ownership; Health Care and Treatment; Medical Devices and Supplies Industry; Health Industry; United States

Citation

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November 2010
Article

Stress-Test Your Strategy: The 7 Questions to Ask

By: Robert Simons

An economic downturn can quickly expose the shortcomings of your business strategy. But can you identify its weak points in good times as well? And can you focus on those weak points that really matter? I identify seven questions all executives should ask in order to... View Details

Keywords: Business Strategy; Creativity; Success; Customers; Employees; Business and Shareholder Relations; Performance; Risk and Uncertainty; Decision Choices and Conditions

Citation

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08 Jun 2021
Research & Ideas

Tell Me What to Do: When Bad News Is a Big Relief

“might have a perverse incentive to allow underperforming employees to keep underperforming because it makes it easier to decide whom to lay off,” Hagerty says. Let the doctor decide The idea for the research came from Barasz’s personal... View Details

Keywords: by Michael Blanding

18 Jun 2014
Research & Ideas

Book Excerpt: ‘Collective Genius’

source of much stress because they almost always have implications that ripple throughout the film and force multiple changes, as we just saw. In that postmortem, one employee recalled that John Lasseter, director of the film and a... View Details

Keywords: by Linda Hill; Entertainment & Recreation

24 Jun 2015
HBS Case

Upgrading School with a Startup Mentality

already established four schools in San Francisco, with 115 employees (including 45 engineers) continually working to build and improve AltSchool's infrastructure and grow the business. As a testament to the strength of his idea, the... View Details

Keywords: Re: John Jong-Hyun Kim; Education

28 Jul 2014
Research & Ideas

Eyes Shut: The Consequences of Not Noticing

safety of the employees who make the goods that the retailer sells? No need to feel awkward if your answer is no. Most people do not think about the harms created by indirect actions, that is, behaviors that hurt others indirectly, such... View Details

Keywords: by Max H. Bazerman; Retail

09 Jun 2009
First Look

First Look: June 9

particular relationship at hand. In so doing, they are exposed to unanticipated social influences because counterparts have more interests, attitudes, and preferences than would-be associates considered when they first chose to pair. This... View Details

Keywords: Martha Lagace

Web

Bibliography - The Human Factor - – Baker Library | Bloomberg Center, Historical Collections

1998. Mayo, Elton. The Human Problems of an Industrial Civilization. New York: Macmillan, 1933. National Industrial Conference Board. Employee Magazines in the United States. New York: National Industrial Conference Board, 1925. Nye,... View Details

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