Filter Results:
(1,758)
Show Results For
- All HBS Web
(1,758)
- People (1)
- News (263)
- Research (1,205)
- Events (4)
- Multimedia (22)
- Faculty Publications (935)
Show Results For
- All HBS Web
(1,758)
- People (1)
- News (263)
- Research (1,205)
- Events (4)
- Multimedia (22)
- Faculty Publications (935)
- 03 Feb 2021
- Blog Post
Faculty Spotlight: Professor Jurgen Weiss
potentially make electric cars more common and faster than we thought. Can you walk me through it? Jurgen Weiss: Companies like Amazon or FedEx or UPS that own all the delivery trucks look much more closely at the total cost of ownership.... View Details
- 01 Jun 2020
- News
Check In
option where we drop the delivery next to the door so they don’t have any interaction with people. The unfortunate thing is that hospitality is all about people. We’re now, as an industry, trying to figure out how we eliminate people from... View Details
- 30 Oct 2017
- News
Giving Minorities a Playbook for Career Success
why formalizing and scaling the delivery of the high-performance playbook and coaching are so important. It levels the playing field and it enables everyone to have the genuine confidence that they belong in those new pathways. When you... View Details
Keywords: Constantine von Hoffman
- 15 Feb 2017
- Op-Ed
What Africa Can Teach the United States About Funding Infrastructure Projects
School MBA Elective Curriculum. Teams of HBS students have traveled to several developing countries to research prospects for private finance and delivery of solutions in traditional energy, renewable energy, urban transit, inter-city... View Details
- September 2018
- Teaching Note
City Year at 30: Toward Long-Term Impact
By: Rosabeth Moss Kanter and Jonathan Cohen
This teaching note assists in the classroom instruction of the HBS No. 318-089, “City Year at 30: Toward Long-Term Impact.” It offers to instructors a case summary and analysis, along with student preparation questions and a guide for classroom discussion of the case.... View Details
Keywords: Scaling; Education Entrepreneurship; Education; Service Operations; Nonprofit Organizations; Growth and Development Strategy; Performance Efficiency; Resource Allocation; Change Management; Social Entrepreneurship; Middle School Education; Secondary Education; Philanthropy and Charitable Giving; Human Capital; Growth Management; Service Delivery; Organizational Design; Social Enterprise; Poverty; United States
- March 2018 (Revised June 2018)
- Case
City Year at 30: Toward Long-Term Impact
By: Rosabeth Moss Kanter and James Weber
In 2018, City Year was a 30-year-old nonprofit that recruited and organized teams of young-adult “volunteers” (corps teams) to provide a year of citizen service. It had 3,100 corps members serving in 327 schools located in 28 U.S. cities. In its early decades, City... View Details
Keywords: Education; Service Operations; Nonprofit Organizations; Growth and Development Strategy; Performance Efficiency; Resource Allocation; Change Management; Social Entrepreneurship; Middle School Education; Secondary Education; Philanthropy and Charitable Giving; Human Capital; Growth Management; Service Delivery; Organizational Design; Social Enterprise; Poverty; United States
Kanter, Rosabeth Moss, and James Weber. "City Year at 30: Toward Long-Term Impact." Harvard Business School Case 318-089, March 2018. (Revised June 2018.)
- 15 Oct 2008
- First Look
First Look: October 15, 2008
involved in software testing, might teach us about leveraging human assets, in all their diversity, in an innovation economy. Care Platforms: A Basic Building Block for Care Delivery Authors:Richard Bohmer and David Lawrence... View Details
Keywords: Martha Lagace
- 14 Nov 2019
- News
Keeping Red Lobster Fresh
doing those things and operating well, then you can start making the changes that are visible to consumers. You know, now you can start rolling out a new menu. Now you can start rolling out a new value menu. Now you can start rolling out takeout programs or View Details
- February 2013 (Revised December 2015)
- Case
Groom Energy Solutions: Selling Efficiency
By: Michael W. Toffel, Kira R. Fabrizio and Stephanie van Sice
Groom Energy Solutions helps organizations reduce their energy use and costs through the implementation of energy efficiency measures, which create long-term financial and environmental benefits. With early success serving customers in the cold storage and industrial... View Details
Keywords: Groom Energy Solutions; Jon Guerster; Salem, MA; Energy Management; Energy Efficiency Paradox; Sustainability Management; Manufacturing; Cold Storage; Commercial Real Estate; Enterprise Smart Grid; Carbon Accounting; LED Lighting; Sustainability Research; Entrepreneurship; Environmental Entrepreneurship; Energy Entrepreneurship; Energy Services; Electricity; Startup; Expansion; Growth; Sustainability; Business Startups; Forecasting and Prediction; Energy Conservation; Revenue; Geographic Location; Human Resources; Management; Growth and Development Strategy; Market Entry and Exit; Operations; Service Delivery; Strategic Planning; Science; Environmental Sustainability; Climate Change; Society; Social Issues; Technology Adoption; Energy Industry; Green Technology Industry; Technology Industry; Utilities Industry; United States; Boston
Toffel, Michael W., Kira R. Fabrizio, and Stephanie van Sice. "Groom Energy Solutions: Selling Efficiency." Harvard Business School Case 613-054, February 2013. (Revised December 2015.)
- 02 Mar 2015
- Research & Ideas
Retail Reaches a Tipping Point—Which Stores Will Survive?
improved significantly in respect to speed, convenience, and cost. For example, I get Sunday delivery of Amazon through the post office as part of my Prime membership while Amazon, Instacart, and Google Express are currently experimenting... View Details
- June 2000
- Case
Lifeline Systems, Inc. (A)
By: H. Kent Bowen and Marilyn Matis
Lifeline Systems provides emergency response equipment to the elderly who live at home. The company uses local hospitals to market, sell, and install these units in homes, while the hospital monitors and calls for aid to respond to emergency calls from the elderly... View Details
Keywords: Health Care and Treatment; Product Marketing; Sales; Problems and Challenges; Growth and Development Strategy; Managerial Roles; Service Operations; Information Infrastructure; Age; Service Delivery; Restructuring; Crisis Management; Health Industry; Service Industry
Bowen, H. Kent, and Marilyn Matis. "Lifeline Systems, Inc. (A)." Harvard Business School Case 600-099, June 2000.
- February 2000 (Revised April 2003)
- Case
InSite Marketing Technology (A)
By: Lynda M. Applegate, Genevieve J.S. Feraud and Sheila L Marcelo
Introduces students to products and services that improve customers' online shopping experience. Also discusses the challenges of marketing new product concepts and finding funding for start-up ventures. View Details
Keywords: Customer Focus and Relationships; Financing and Loans; Technological Innovation; Business or Company Management; Marketing Strategy; Product Launch; Service Delivery; Competitive Strategy; Competitive Advantage; Service Industry; Web Services Industry
Applegate, Lynda M., Genevieve J.S. Feraud, and Sheila L Marcelo. "InSite Marketing Technology (A)." Harvard Business School Case 800-279, February 2000. (Revised April 2003.)
- 07 Aug 2007
- First Look
First Look: August 7, 2007
from imperfect local institutions in developing countries. Download the paper: http://www.hbs.edu/research/pdf/08-003.pdf Improving Patient Outcomes: The Effects of Staff Participation and Collaboration in Healthcare Delivery... View Details
Keywords: Martha Lagace
- 16 Apr 2019
- First Look
New Research and Ideas, April 16, 2019
interrelationships between three distinct parties: payers, providers, and consumers. Each group has its own perspective accompanied by a set of unique incentives, which complicate the adoption of a value-based health care system. To transform the American health care... View Details
Keywords: Dina Gerdeman
- 31 May 2016
- First Look
May 31, 2016
classical measure, a substantially increased interest rate, has no effect for most participants and raises the savings balance only for the very top of the distribution. A second experiment, conducted a year later, tests an alternative View Details
Keywords: Sean Silverthorne
- 07 Aug 2018
- First Look
New Research and Ideas, August 8, 2018
entire cycle of acute pain medicine delivery for these patients. TDABC was used to identify possible improvements in personnel allocation, workflow changes, and epidural placement location and to model the cost savings of those... View Details
Keywords: by Sean Silverthorne
- 13 Jun 2017
- First Look
First Look at New Research and Ideas, June 13
organization of these elements can vary across markets and can vary in terms of the different roles of the public and private sector in financing and delivery of health care services. Overall, the framework provides an opportunity for a... View Details
Keywords: Sean Silverthorne
- 24 Sep 2007
- Research & Ideas
The FDA: What Will the Next 100 Years Bring?
technologies together are pushing people to take an increasingly active role in managing their own health records. So the project will explore the relationship between, on the one hand, new technologies for predicting future disease and for capturing, recording, and... View Details
- 21 Aug 2000
- Research & Ideas
Faculty Research Looks to Latin America
between the service delivery process, human resources and marketing policy, and on how these factors interact to affect service quality. Current research, with Professor Fernando Suarez: "Learning to Compete: Stages in the... View Details
Keywords: by Martha Lagace
- Article
Strong Leadership and Teamwork Drive Culture and Performance Change: Ohio State University Medical Center 2000–2006
By: Leonard A. Schlesinger, Fred Sanfilippo, Neeli Bendapudi and Anthony Rucci
Several characteristics of academic health centers have the potential to create high levels of internal conflict and misalignment that can pose significant leadership challenges.
In September 2000, the positions of Ohio State University (OSU) senior vice... View Details
Keywords: Employee Relationship Management; Customer Value and Value Chain; Organizational Structure; Performance Improvement; Customer Satisfaction; Organizational Change and Adaptation; Leading Change; Service Delivery; Satisfaction; Health Care and Treatment; Health Industry; Ohio
Schlesinger, Leonard A., Fred Sanfilippo, Neeli Bendapudi, and Anthony Rucci. "Strong Leadership and Teamwork Drive Culture and Performance Change: Ohio State University Medical Center 2000–2006." Academic Medicine 83, no. 9 (September 2008).