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  • All HBS Web  (7,328)
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Show Results For

  • All HBS Web  (7,328)
    • People  (56)
    • News  (2,118)
    • Research  (3,647)
    • Events  (20)
    • Multimedia  (101)
  • Faculty Publications  (2,337)
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  • Dec 01 2020
  • Testimonial

Participants Share the Experience of a Virtual GMP

  • 30 Nov 2018
  • News

Be a disruptor to avoid disruption

  • Video

Rao-Innovation

  • Web

IT Strategy: Building a Diversity, Equity, and Inclusion (DEI) Strategy for HBS IT | Information Technology

2022 with the goal to implement DEI efforts and improve cultural competency and community engagement. The Task Force is comprised of HBS IT staff of various departments,... View Details
  • August 2017 (Revised July 2019)
  • Case

GROW: Using Artificial Intelligence to Screen Human Intelligence

By: Ethan Bernstein, Paul McKinnon and Paul Yarabe
Over 10% of all 2017 university graduates in Japan used GROW, an artificial intelligence platform and mobile app developed by Tokyo-based people analytics startup IGS, to recruit for a job. This case puts participants in the shoes of IGS founder and CEO Masahiro... View Details
Keywords: Big Data; Artificial Intelligence; Talent and Talent Management; Recruitment; Selection and Staffing; Human Resources; Information Technology; AI and Machine Learning; Analytics and Data Science; Financial Services Industry; Air Transportation Industry; Advertising Industry; Manufacturing Industry; Technology Industry; Japan
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Bernstein, Ethan, Paul McKinnon, and Paul Yarabe. "GROW: Using Artificial Intelligence to Screen Human Intelligence." Harvard Business School Case 418-020, August 2017. (Revised July 2019.)
  • Article

Believe Me, I Have No Idea What I Am Talking About: The Effects of Source Certainty on Consumer Involvement and Persuasion

By: Uma R. Karmarkar and Zakary L. Tormala
This research explores the effect of source certainty-that is, the level of certainty expressed by a message source-on persuasion. The authors propose an incongruity hypothesis, suggesting that source certainty effects depend on perceived source expertise. In three... View Details
Keywords: Research; Experience and Expertise; Risk and Uncertainty; Consumer Behavior; Performance Expectations; Interests; Power and Influence
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Karmarkar, Uma R., and Zakary L. Tormala. "Believe Me, I Have No Idea What I Am Talking About: The Effects of Source Certainty on Consumer Involvement and Persuasion." Journal of Consumer Research 36, no. 6 (April 2010): 1033–1049.
  • 14 Dec 2015
  • News

What Happens When Zambian Schoolgirls Receive Negotiation Training

  • September 2006 (Revised April 2008)
  • Case

The Howland Long-Term Opportunity Fund

By: Andre F. Perold and David S. Scharfstein
Melissa Howland, founder of an investment firm, must choose between two competing investments, which differ in size, maturity, and rate of return. View Details
Keywords: Decision Choices and Conditions; Financial Instruments; Investment Return; Investment Funds; Value
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Perold, Andre F., and David S. Scharfstein. "The Howland Long-Term Opportunity Fund." Harvard Business School Case 207-066, September 2006. (Revised April 2008.)
  • 2015
  • Chapter

Deep Smarts as the Underpinnings of Dynamic Capabilities

By: Dorothy A. Leonard and Michelle Barton
Both ordinary and dynamic capabilities depend upon the deep smarts, i.e., business-critical, experience-based knowledge, held in the heads of an organization’s top talent. This chapter examines the links between individual and organizational capabilities and presents... View Details
Keywords: Management Skills; Experience and Expertise; Innovation and Invention
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Leonard, Dorothy A., and Michelle Barton. "Deep Smarts as the Underpinnings of Dynamic Capabilities." In The Oxford Handbook of Dynamic Capabilities, edited by David J. Teece and Sohvi Leih. Oxford University Press, 2015. Electronic.
  • January 2021
  • Case

Leading Culture Change at SEB

By: Amy C. Edmondson and Elena Corsi
The Risk organization at SEB, a leading Nordic financial services group founded in 1856, undertook a culture change program focused on psychological safety, empathic listening, and strategic framing. The program enabled risk organization teams to make progress on... View Details
Keywords: Leadership; Risk Management; Leading Change; Organizational Culture; Decision Making; Banking Industry; Sweden
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Edmondson, Amy C., and Elena Corsi. "Leading Culture Change at SEB." Harvard Business School Case 621-074, February 2021.
  • 08 Jul 2022
  • News

How to Conduct a Great Performance Review.

  • Web

Career risks and professional growth: Finding a fulfilling career with Paige Arnof-Fenn (MBA 1991) - Recruiting

convince recruiters that my analytical background gave me a unique advantage as a marketer. Persistence and self-belief became my greatest allies. After HBS, I stepped into brand management roles at Procter & Gamble View Details
  • 03 Dec 2015
  • Blog Post

4 Things You Need to Know About Independent Projects

their time with us. While the first year curriculum gives all students the same foundational business skill set, the second year is more of a choose-your-own-adventure story. Some students choose to continue taking a broad swathe of... View Details
  • 01 Dec 2020
  • Video

Participants Share the Experience of a Virtual GMP

  • June 2024
  • Article

Information Spillovers in Experience Goods Competition

By: Zhuoqiong Charlie Chen, Christopher Stanton and Catherine Thomas
When experience goods compete, consuming one product can be informative about value for similar untried products. We study a two-period model of duopoly competition in markets that have this feature and where firms can price discriminate between consumers based on... View Details
Keywords: Experience Goods; Competition; Information; Demand and Consumers; Profit; Price
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Chen, Zhuoqiong Charlie, Christopher Stanton, and Catherine Thomas. "Information Spillovers in Experience Goods Competition." Management Science 70, no. 6 (June 2024): 3923–3950.
  • 04 Mar 2014
  • Sharpening Your Skills

Sharpening Your Skills: Managing Innovation

Skills that Distinguish Great Innovators Clay Christensen on "The Innovator's DNA." WORKING PAPERS Leading Innovation in Good Times and Bad Innovation is not a side business, says Lynda Applegate. Mechanisms... View Details
Keywords: Re: Multiple Faculty
  • 2017
  • Report

Room to Grow: Identifying New Frontiers for Apprenticeships

By: Joseph B. Fuller and Matthew Sigelman
In the United States, apprentices are employed in just 27 occupations, mostly in skilled, physical trades. An analysis of job postings data shows that extending apprenticeships to more occupations provides an opportunity to expand employment and close the middle skills... View Details
Keywords: Employment; Training; Competency and Skills; Personal Development and Career; United States
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Fuller, Joseph B., and Matthew Sigelman. "Room to Grow: Identifying New Frontiers for Apprenticeships." Report, November 2017. (Published by Burning Glass Technologies and Harvard Business School, Managing the Future of Work.)
  • 14 May 2019
  • Working Paper Summaries

Do Experts Listen to Other Experts? Field Experimental Evidence from Scientific Peer Review

Keywords: by Misha Teplitskiy, Hardeep Ranu, Gary Gray, Michael Menietti, Eva Guinan, and Karim R. Lakhani

    CSML: Leading Change

    School leaders are key change agents for their schools and are tasked with improving practice while navigating an increasingly challenging school environment. Driving change requires a strong foundation of knowledge and skills to effectively manage improvement and... View Details

    • 21 Jan 2020
    • News

    Lessons for Retailers from the Rebirth of Indie Bookstores

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