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Show Results For
- All HBS Web
(1,724)
- People (9)
- News (319)
- Research (1,049)
- Events (15)
- Multimedia (10)
- Faculty Publications (861)
- 01 Dec 1997
- News
Growing Together
performance. The process helps these organizations measure the volume of services they deliver, determine customer satisfaction, apply special analytic techniques to evaluate performance, and keep the public abreast of the results.... View Details
Keywords: Marguerite Rigoglioso and Nancy O. Perry
- Forthcoming
- Article
Digital Lending and Financial Well-Being: Through the Lens of Mobile Phone Data
By: AJ Chen, Omri Even-Tov, Jung Koo Kang and Regina Wittenberg-Moerman
To mitigate information asymmetry about borrowers in developing economies, digital lenders use machine-learning algorithms and nontraditional data from borrowers’ mobile devices. Consequently, digital lenders have managed to expand access to credit for millions of... View Details
Keywords: Informal Economy; Digital Banking; Mobile Phones; Developing Countries and Economies; Mobile and Wireless Technology; AI and Machine Learning; Analytics and Data Science; Credit; Borrowing and Debt; Well-being; Banking Industry; Kenya
Chen, AJ, Omri Even-Tov, Jung Koo Kang, and Regina Wittenberg-Moerman. "Digital Lending and Financial Well-Being: Through the Lens of Mobile Phone Data." Accounting Review (forthcoming). (Pre-published online April 22, 2025.)
- 23 May 2019
- News
Álvaro Rodríguez Arregui, MBA 1995
York. Prior to cofounding IGNIA, Rodríguez held executive positions in several large corporations, combining his analytical skills with a no-nonsense approach to problem-solving. All the while, he spent his free time working to expand... View Details
Keywords: Susan Young
- 01 Dec 2016
- News
Case Study: Sweat the Technique
opportunity to grow and engage its user base by tapping into data and analytics and could add value to Nix in the eyes of prospective acquirers. Should Nix stay the analog course, make the transition to digital, or split limited resources... View Details
Keywords: Dan Morrell
- 30 Jan 2018
- First Look
January 30, 2018
Abstract—The article discusses the notion of advertising as a profession in relation to the impact of digital analytics and data-driven marketing. Topics include the history of internet marketing, the investments of the content-driven... View Details
Keywords: Sean Silverthorne
- 29 Apr 2014
- First Look
First Look: April 29
benefit-based taxation, in which an individual's benefit from public goods is tied to his or her income-earning ability, can be incorporated into modern optimal tax theory. If Lindahl's methods are applied to that view of benefits, first-best optimal policy can be... View Details
Keywords: Sean Silverthorne
- 26 Apr 2011
- Op-Ed
HBS Faculty Comment on Environmental Issues for Earth Day
Earth Day focuses the world's attention on the both the dangers and opportunities facing the planet. But sustainability and the intersection between business and the environment are issues that need to be addressed all the time, as cities grow, resources diminish, and... View Details
- Web
Bibliography - Option Pricing in Theory & Practice: The Nobel Prize Research of Robert C. Merton - Exhibits - Historical Collections
"An Analytic Derivation of the Cost of Deposit Insurance and Loan Guarantees: An Application of Modern Option Pricing Theory." Journal of Banking and Finance 1, no. 1 (June 1977): 3-11. ** Merton, Robert C. " Applications of... View Details
- 30 Nov 2017
- News
Happy Meals (Are Here Again)
before we fully locked and loaded the business case. It’s a great example of how we are trying to shift to be customer-focused, take some of the emotion out, and let the analytics help drive it.” “The genius of all-day breakfast,” says... View Details
- 14 Mar 2017
- First Look
First Look at New Research, March 14
management consulting services for life science companies. By 2015, the company was expanding beyond the biopharmaceutical industry, offering analytical services to health care systems, like the National Health Service (NHS) in the United... View Details
Keywords: Sean Silverthorne
- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
university graduates in Japan used GROW, an artificial intelligence platform and mobile app developed by Tokyo-based people analytics startup IGS, to recruit for a job. This case puts participants in the shoes of IGS founder and CEO... View Details
Keywords: by Sean Silverthorne
- 02 Jul 2001
- Research & Ideas
George C. Lodge
as a multidisciplinary analytical tool for comparing countries and understanding change within a particular nation. In his award-winning 1975 book, The New American Ideology, and nine years later in The American Disease, Lodge urged... View Details
Keywords: by Staff
- 16 Jun 2023
- Blog Post
The HBS Climate Rising Podcast Reaches 50 (Episodes)
the release of ChatGPT and explosion of AI in the news. We interviewed managers from Google and BCG to understand the landscape, and then spoke with several startups using big data and AI-driven analytics to address issues like electric... View Details
- 16 Jan 2020
- News
Hitting the High Notes
chat bots in social media, data analytics to enhance candidate experience, and rewards to employees who refer successful hires. For nearly 30 years, Sheridan has been a high-level Human Capital Management consultant and expert on the... View Details
Keywords: Margie Kelley
- 01 Dec 1999
- News
New HBS Portal Offers Alumni Just-In-Time Business Information
this for creating lifelong learning opportunities are extraordinary." In recent years HBS students have become accustomed to enjoying online access to research and information from HBS professors and publications, as well as an array of View Details
- 01 Jun 2020
- News
Homeschooled
John Jong-Hyun Kim (MBA 1993) saw the School pivot its entire MBA and doctoral curriculum to an online model in just ten days—a move informed by years of experience developing HBS Online, the Harvard Business Analytics Program, and other... View Details
- March 2019
- Case
HOPI: Turkey's Shopping Companion
By: Sunil Gupta, Donald Ngwe and Gamze Yucaoglu
The case opens in 2017 as Onur Erbay, CEO of HOPI, a multi-vendor loyalty platform, is contemplating a critical decision. The case chronicles the origins of Boyner Group, the parent company of HOPI and a major retailer in Turkey, and development of retail and customer... View Details
Keywords: Loyalty Programs; Multi-vendor Platform; Retail; Big Data; Customer Relationship Management; Mobile and Wireless Technology; Business Model; Analytics and Data Science; Competitive Strategy; Decision Making; Applications and Software; Digital Platforms; Technology Industry; Retail Industry; Turkey
Gupta, Sunil, Donald Ngwe, and Gamze Yucaoglu. "HOPI: Turkey's Shopping Companion." Harvard Business School Case 519-057, March 2019.
- August 1995 (Revised August 1995)
- Case
CIGNA Property and Casualty Reengineering (A)
By: Richard L. Nolan, Donna B. Stoddard, Chiara Francalanci and Elise C Martin
Reengineering was introduced at CIGNA Corp. in 1988. CIGNA entered a second wave reengineering effort through a major project at CIGNA P&C, one of CIGNA's larger businesses. P&C was in financial crisis and as a result brought in a new executive team in 1991 to head the... View Details
Keywords: Transformation; Cost vs Benefits; Design; Growth and Development; Analytics and Data Science; Growth and Development Strategy; Balanced Scorecard; Financial Crisis; Crisis Management; Projects; Information Technology; Insurance Industry
Nolan, Richard L., Donna B. Stoddard, Chiara Francalanci, and Elise C Martin. "CIGNA Property and Casualty Reengineering (A)." Harvard Business School Case 196-059, August 1995. (Revised August 1995.)
- 05 Nov 2019
- Blog Post
Environmental Change and Ground-level Impact
operations research, helping military leaders and policymakers think about how to make government more effective and efficient. It was an advisory, analytical role, and I enjoyed it very much—but after a while it felt a little too removed... View Details
- 30 May 2000
- Research & Ideas
Market Makers Bid for Success
paper what are we looking for. We're trying to figure out what we want analytically and then interview for that, and making sure we're getting what we need. We've become much more rigorous about that. But we also recognize that we make... View Details