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      • July 2002
      • Supplement

      Discount & Hawkins Openings: Video Highlights

      By: Michael A. Wheeler
      This case shows the interactions between two quite different pairs of negotiators, both engaged in working through the final leasing clause between a mall developer and its anchor tenant. It highlights the importance of openings to frame and shape the entire course of... View Details
      Keywords: Interpersonal Communication; Negotiation; Leasing; Renting or Rental; Competition
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      Wheeler, Michael A. "Discount & Hawkins Openings: Video Highlights." Harvard Business School Video Supplement 903-801, July 2002.
      • June 2002
      • Background Note

      Complexity Theory and Negotiation

      By: Michael A. Wheeler and Gillian Morris
      This case highlights an application of current thoughts in complexity science to negotiation theory. It emphasizes a provocative approach that questions much of traditional negotiation research thus far. The case explains the roots of complexity science and some broad... View Details
      Keywords: Complexity; Negotiation Tactics; Outcome or Result; Interpersonal Communication
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      Wheeler, Michael A., and Gillian Morris. "Complexity Theory and Negotiation." Harvard Business School Background Note 902-230, June 2002.
      • Article

      Memo to CEOs: The Five Half-Truths of Business

      By: Robert Simons, Henry Mintzberg and Kunal Basu
      Keywords: Management; Communication
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      Simons, Robert, Henry Mintzberg, and Kunal Basu. "Memo to CEOs: The Five Half-Truths of Business." Fast Company, no. 59 (June 2002): 117–121.
      • June 2002
      • Article

      The Influence of Anti-Takeover Statutes on Incorporation Choice: Evidence on the 'Race' Debate and Antitakeover Overreaching

      By: Guhan Subramanian
      Keywords: Laws and Statutes; Decision Choices and Conditions; Debates
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      Subramanian, Guhan. "The Influence of Anti-Takeover Statutes on Incorporation Choice: Evidence on the 'Race' Debate and Antitakeover Overreaching." University of Pennsylvania Law Review 150, no. 6 (June 2002).
      • May 2002 (Revised October 2002)
      • Case

      Telewest Communications plc

      By: Lynda M. Applegate and Laure Mougeot Stroock
      Created in 1992, Telewest has become the second largest broadband communication provider in the United Kingdom, offering telephone, cable television, and cable Internet services, as well as television and online content to the U.K. entertainment market. The first to... View Details
      Keywords: Entrepreneurship; Technological Innovation; Growth and Development Strategy; Industry Structures; Competition; Competitive Strategy; Expansion; Telecommunications Industry; Europe; United Kingdom
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      Applegate, Lynda M., and Laure Mougeot Stroock. "Telewest Communications plc." Harvard Business School Case 802-011, May 2002. (Revised October 2002.)
      • March 2002
      • Case

      AOL, Cisco, Yahoo!: Building the Internet Commons

      By: James E. Austin
      Since the spring of 2001, AOL, Cisco, and Yahoo! had collaborated on ways to improve the effectiveness of using the Internet to benefit society. Each company considered itself strongly committed to philanthropy, making significant charitable donations, and fostering a... View Details
      Keywords: Internet and the Web; Philanthropy and Charitable Giving; Business and Community Relations; Information Technology Industry; Web Services Industry
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      Austin, James E. "AOL, Cisco, Yahoo!: Building the Internet Commons." Harvard Business School Case 302-088, March 2002.
      • March 2002 (Revised June 2005)
      • Case

      AOL Time Warner, Inc.

      By: Stephen P. Bradley and Erin Sullivan
      AOL Time Warner, which has been billed as the "first fully integrated media and communications company of the Internet Century," raises the fundamental question of how value will be created and captured by the merger of AOL and Time Warner. This case describes just how... View Details
      Keywords: Mergers and Acquisitions; Internet and the Web; Value Creation; Organizational Culture; Consolidation; Change Management; Telecommunications Industry; Media and Broadcasting Industry; United States
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      Bradley, Stephen P., and Erin Sullivan. "AOL Time Warner, Inc." Harvard Business School Case 702-421, March 2002. (Revised June 2005.)
      • 2002
      • Chapter

      Digital Marketing Communication

      By: J. A. Deighton and Patrick Barwise
      Keywords: Marketing Communications; Digital Marketing; Internet and the Web
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      Deighton, J. A., and Patrick Barwise. "Digital Marketing Communication." In Digital Marketing: Global Strategies from the World's Leading Experts, edited by Jerry Wind and Vijay Mahajan. New York: John Wiley & Sons, 2002.
      • January 2002
      • Background Note

      Telecommunications Act of 1996, The

      By: Thomas R. Eisenmann and Daniel J. Green
      Reed Hundt, former chairman of the Federal Communications Commission, reflects on the passage and implementation of the Telecommunications Act of 1996. The act was intended to stimulate competition and innovation in the telecommunications sector. Its provisions were of... View Details
      Keywords: Laws and Statutes; Policy; Business Strategy; Telecommunications Industry; United States
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      Eisenmann, Thomas R., and Daniel J. Green. "Telecommunications Act of 1996, The." Harvard Business School Background Note 802-144, January 2002.
      • January 2002
      • Case

      Teledesic

      By: Thomas R. Eisenmann, Daniel J. Green and Douglas R Rogers
      Management of a satellite-delivered broadband data communications company sets strategy in an uncertain environment, using Michael Porter's scenario planning tools to assess likely outcomes and determine which actions to take. This case draws a distinction between... View Details
      Keywords: Business Model; Business or Company Management; Infrastructure; Strategic Planning; Risk and Uncertainty; Strategy; Internet; Information Technology Industry
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      Eisenmann, Thomas R., Daniel J. Green, and Douglas R Rogers. "Teledesic." Harvard Business School Case 802-154, January 2002.
      • January 2002 (Revised April 2002)
      • Case

      Space Data Corporation

      By: Alan D. MacCormack and Jay Wynn
      Space Data Corp. plans to partner with the U.S. National Weather Service to place transceivers on weather balloons and thereby create a national mobile communications network. The company is in the late development stages and is planning to launch a regional test that... View Details
      Keywords: Wireless Technology; Business Startups; Business Processes; Adaptation; Partners and Partnerships; Opportunities; Telecommunications Industry; Public Administration Industry; United States
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      MacCormack, Alan D., and Jay Wynn. "Space Data Corporation." Harvard Business School Case 602-121, January 2002. (Revised April 2002.)
      • January 2002
      • Case

      IBM's Reinventing Education (B): West Virginia

      By: Rosabeth M. Kanter and Daniel Galvin
      Describes IBM's ongoing Reinventing Education initiative to improve K-12 public education via information technology developed by IBM's engineers and consultants. Focuses on one site, West Virginia, to reveal how IBM and the state created a mutually beneficial... View Details
      Keywords: Programs; Partners and Partnerships; Information Technology; Education; Business and Community Relations; Information Technology Industry; Education Industry; West Virginia
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      Kanter, Rosabeth M., and Daniel Galvin. "IBM's Reinventing Education (B): West Virginia." Harvard Business School Case 302-076, January 2002.
      • 2002
      • Book

      Communications Policy and Information Technology: Promises, Problems, Prospects

      By: Lorrie Faith Cranor and Shane Greenstein
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      Cranor, Lorrie Faith and Shane Greenstein, eds. Communications Policy and Information Technology: Promises, Problems, Prospects. MIT Press, 2002.
      • January 2002
      • Article

      How Communication Improves Efficiency in Bargaining Games

      By: Kathleen L. McGinn, Leigh Thompson, Robert Gibbons and Max H. Bazerman
      Keywords: Communication; Negotiation
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      McGinn, Kathleen L., Leigh Thompson, Robert Gibbons, and Max H. Bazerman. "How Communication Improves Efficiency in Bargaining Games." Games and Economic Behavior 38, no. 1 (January 2002): 127–155. (Reprinted in M.H. Bazerman, ed., Negotiation, Decision Making and Conflict Management, Volume 3, Edward Elgar Publishing, 2005.)
      • December 2001
      • Case

      Qwest Communications International Inc.

      By: Thomas R. Eisenmann and Christopher Hackett
      Describes the evolution of Qwest from a small fiber-optic construction firm in 1996 to a global telecommunications giant in 2001. Focuses on Qwest's pivotal acquisition of "Baby Bell" US West, a regional Bell operating company many times Qwest's size. Discusses the... View Details
      Keywords: Mergers and Acquisitions; Asset Pricing; Business History; Knowledge Use and Leverage; Organizational Culture; Partners and Partnerships; Vertical Integration; Telecommunications Industry
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      Eisenmann, Thomas R., and Christopher Hackett. "Qwest Communications International Inc." Harvard Business School Case 802-133, December 2001.
      • November 2001
      • Teaching Note

      Laura Martin: Real Options and the Cable Industry TN

      By: Mihir A. Desai and Mark Veblen
      Teaching Note for (9-201-004). View Details
      Keywords: Communications Industry
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      Desai, Mihir A., and Mark Veblen. "Laura Martin: Real Options and the Cable Industry TN." Harvard Business School Teaching Note 202-060, November 2001.
      • November 2001
      • Case

      Tobacco and the Future of Rural Kentucky

      By: Ray A. Goldberg and James M Beagle
      Governor Patton decides how to use settlement funds to develop a long-term plan for Kentucky's tobacco producers and rural communities. View Details
      Keywords: Financial Instruments; Social Issues; Laws and Statutes; Rural Scope; Policy; Business and Community Relations; Government and Politics; Kentucky
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      Goldberg, Ray A., and James M Beagle. "Tobacco and the Future of Rural Kentucky." Harvard Business School Case 902-412, November 2001.
      • October 2001 (Revised March 2002)
      • Case

      Siemens AG: Global Development Strategy (A)

      By: Stefan H. Thomke and Ashok Nimgade
      Describes how Siemens, the German electrical engineering giant, has developed and manages global R&D in its large Information and Communications Networks (ICN) division. In 1994, Siemens opened its Bangalore (India) center, which has now grown into one of its largest... View Details
      Keywords: Global Strategy; Research and Development; Cross-Cultural and Cross-Border Issues; Product Development; Telecommunications Industry; Germany; Bangalore
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      Thomke, Stefan H., and Ashok Nimgade. "Siemens AG: Global Development Strategy (A)." Harvard Business School Case 602-061, October 2001. (Revised March 2002.)
      • October 2001
      • Teaching Note

      First Community Bank (B): Community Banking Group TN

      By: Rosabeth M. Kanter
      Teaching Note for (9-301-086). View Details
      Keywords: Banking Industry
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      Kanter, Rosabeth M. "First Community Bank (B): Community Banking Group TN." Harvard Business School Teaching Note 302-059, October 2001.
      • October 2001
      • Supplement

      BMW AG: The Digital Auto Project-An Interview With Chris Bangle, Head of Global Design

      By: Stefan H. Thomke
      Chris Bangle describes how BMW is trying to reduce its development time by half with the aid of computer-aided technologies. To leverage these technologies in the very competitive automotive industry, he talks about how BMW is faced with the challenges of changing its... View Details
      Keywords: Interpersonal Communication; Management Practices and Processes; Time Management; Product Development; Organizational Change and Adaptation; Problems and Challenges; Competition; Information Technology; Auto Industry
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      Thomke, Stefan H. "BMW AG: The Digital Auto Project-An Interview With Chris Bangle, Head of Global Design." Harvard Business School Video Supplement 602-802, October 2001.
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