collectibles - Publications - Faculty & Research

Research Summary

Rethinking Brand Contamination: How Consumers Maintain Distinction When Symbolic Boundaries Are Breached"

If consumers view their brands as extensions of themselves, what happens when undesirable consumers adopt these same brands? I address this question by examining an issue that is of great concern to managers of high-status brands: the rampant spread... View Details

August 2019
Case

The Allstate Corporation, 2019

By: John R. Wells and Benjamin Weinstock

In July 2019, Allstate, the United States’ number-three property and casualty (P/C) insurer, released its second-quarter earnings, which reported first-half revenues of $22.1 billion, up 11.4% year-over-year. Shareholders cheered the top-line growth, but P/C premiums... View Details

Keywords: Insurance Companies; Strategic Analysis; Strategic Change; Insurance; Strategy; Strategic Planning; Organizational Change and Adaptation; Competitive Strategy; Insurance Industry; North America

Citation

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Purchase

2020
Working Paper

Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach

By: Eva Ascarza

The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can... View Details

Keywords: Customer Management; Targeting; Deep Exponential Families; Probabilistic Machine Learning; Cold Start Problem; Customer Relationship Management; Customer Value and Value Chain; Consumer Behavior; Analytics and Data Science; Mathematical Methods; Retail Industry

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Global Business Course | HBS Online

world, develop innovative strategies and technologies, and more vibrant partnerships toward collective action to solve some of today’s complex global challenges. David Luna U.S. Diplomat and National Security Official What You Earn... View Details

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Tethys | Baker Library | Bloomberg Center | Harvard Business School

became part of the Fogg Museum collection but was never installed. Nearly three decades later, in 1967, the museum transferred the Tethys mosaic to Dumbarton Oaks in Washington, DC, where it was on display in the garden courtyard for two... View Details

30 Jun 2022
News

Scaling Hope

employers use it today. D’Antonio also is helping to fund research into the treatment of addiction, and he recently penned a moving collection of essays—“Love the Kid, Hate the Disease”—that he released as a website... View Details

26 Nov 2001
Research & Ideas

How Toyota Turns Workers Into Problem Solvers

concluded that Toyota has come up with a powerful, broadly applicable answer to a fundamental managerial problem. The products we consume and the services we use are typically not the result of a single person's effort. Rather, they come to us through the View Details

Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto

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Running Jobs - Research Computing Services

compute cluster as well as details for doing so effectively. Guidelines for Choosing Resources The HBSGrid's collection of compute nodes and servers are all coordinated by the software system Load Sharing Facility, otherwise known as LSF... View Details

14 Jun 2010
Research & Ideas

The Hard Work of Measuring Social Impact

and the tasks so interwoven. "Measuring one organization's contribution to earthquake relief may be possible, but it is less important than collective results," Ebrahim says. On the other hand, nonprofits that are the only actors working... View Details

Keywords: by Julia Hanna

21 Aug 2017
Lessons from the Classroom

Companies Love Big Data But Lack the Strategy To Use It Effectively

Administration at Harvard Business School. “Used well, it changes the basis of competition in industry after industry.” The problem is that, in many cases, big data is not used well. Companies are better at collecting data–about their... View Details

Keywords: by Dina Gerdeman

21 May 2021
Blog Post

Alumni Spotlight: Cissy Chen (MBA 2019)

this sector. Part of my responsibility at the fund was to review the ESG ratings of companies in Asia that were potential investment targets of this new strategy. Once I was told who the target company was, I collected their current ESG... View Details

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Introducing One-Step Photography - Edwin H. Land & Polaroid | Harvard Business School

Education Alumni Baker Library Historical Collections MORE EXHIBITS HOME RESEARCH LINKS POLAROID FILMS SITE CREDITS “All that should be necessary to get a good picture, is to take a good picture, and our task is to make that possible.”... View Details

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National Markets - The Art of American Advertising

Education Alumni Baker Library Historical Collections Visual Resources More Exhibits Exhibition Gallery Research Links Site Credits The Art of American Advertising: National Markets National Markets Advertising Products Trade Catalogs... View Details

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Research & Development, Project Code SX-70 - Edwin H. Land & Polaroid | Harvard Business School

Executive Education Alumni Baker Library Historical Collections MORE EXHIBITS HOME RESEARCH LINKS POLAROID FILMS SITE CREDITS “The transfer from the field of polarized light to the field of photography was for us all a miraculous... View Details

15 May 2017
Sharpening Your Skills

The Promises and Limitations of Big Data

Source: peterhowell Although many people claim we have entered the era of big data, research firms tell us that most collected information is never used. It sits uncleaned, unanalyzed, unused in databases. But when data analytics is used... View Details

Keywords: by Sean Silverthorne; Financial Services; Utilities; Public Administration; Health

20 Apr 2020
Blog Post

Introducing LivelyHood, A Volunteer Nonprofit Founded in Response to COVID-19

thereafter, the world started to change quickly and dramatically. The impending health crisis and mass stockpiling consumed the collective psyche. And a tweet from the UK went viral: a nurse who had worked all day taking care of COVID-19... View Details

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Buy Now, Pay Later: Home Finance

Great Depression, when foreclosures on residential properties soared alongside farm foreclosures. Scholars still know relatively little about the American real estate industry before World War II. The U.S. Commerce Department did not begin View Details

Fast Answer

Compensation by Industry/Position/Location

Includes bonus information, anonymous salary information, and revised industry definitions. Business Insider Searchable database of the last three years of salary disclosures, collected from the USCIS website, curated to a range of... View Details

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ARD - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School

Education Alumni Baker Library Historical Collections MORE EXHIBITS HISTORICAL COLLECTIONS RESEARCH LINKS SITE CREDITS GEORGES F. DORIOT Introduction EDUCATION Early Years at HBS Educating Leaders INNOVATION... View Details

05 May 2008
Research & Ideas

Connecting with Consumers Using Deep Metaphors

nonroutine problems with no clear solution. It may not even be evident what the problem is, only that there is one. I have collected considerable data on this topic and will be conducting further interviews to understand the qualities of... View Details

Keywords: by Martha Lagace; Consumer Products

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