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  • 01 Feb 2022
  • What Do You Think?

Is Concierge Management an Answer to the “Big Quit”?

culture on post-pandemic employee engagement and organization performance in his book Win From Within: Build Organizational Culture for Competitive Advantage. References: Natasha Bernal, “Remote workers are trapped in a quitting... View Details
Keywords: by James Heskett
  • 12 Oct 1999
  • Research & Ideas

Spirit at Work: The Search for Deeper Meaning in the Workplace

A host of organizations — among them Lucent Technologies, the Boeing Company, and Southwest Airlines — have recently begun to ponder such intangibles in an effort to attract and maintain a motivated, performance-boosting workforce. Books... View Details
Keywords: by Marguerite Rigoglioso
  • 11 Nov 2002
  • Research & Ideas

Women Entrepreneurs Usher in the Next Generation

constantly learning and are transformed by their experiences and interactions. Through their leadership, "they create a context in which other people can be enterprising in their own right," she said. Hill is now writing a book... View Details
Keywords: by Martha Lagace
  • 07 Jan 2015
  • Research & Ideas

The Quest for Better Layoffs

workforce flexibility have followed, including a new case about how Honeywell weathered the Great Recession. The next step of the research will involve interviewing managers who have conducted layoffs—or who have found alternatives to them. Sucher is also working on a... View Details
Keywords: by Carmen Nobel; Manufacturing
  • 24 Feb 2014
  • Research & Ideas

Uncovering Racial Discrimination in the ‘Sharing Economy’

explain. Booking a cab online has the potential to eliminate the possibility that a driver will decline to pick up a black person who is hailing a cab. But racial bias will still be a problem if the customer is required to provide a... View Details
Keywords: by Carmen Nobel; Construction; Real Estate; Advertising
  • 23 Aug 2010
  • Research & Ideas

The Drive to Acquire’s Impact on Globalization

the Wallace Brett Donham Professor of Organizational Behavior, Emeritus, at Harvard Business School. His multidisciplinary research, published in twenty five books and numerous articles, has dealt with the human aspects of management,... View Details
Keywords: by Paul R. Lawrence
  • 30 Oct 2006
  • First Look

First Look: October 31, 2006

"South"—this book underscores the importance of grounding accountability procedures and standards in the divergent cultural, social, and political settings in which they operate. It offers a critique of universalizing and... View Details
Keywords: Sean Silverthorne
  • 27 Sep 2011
  • First Look

First Look: September 27

and provocative, this book is an essential resource for all teams seeking to strengthen their innovative prowess. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 02 Nov 2020
  • What Do You Think?

Is Antitrust Just a Quaint Notion in the Digital Age?

interest in this case than in antitrust cases of the past? Unlike communications companies whose practices generate consumer ire, Google’s services, like many on the internet, are perceived as both “free” (although Shoshanna Zuboff in her recent View Details
Keywords: by James Heskett; Retail; Technology; Telecommunications; Communications; Consumer Products; Service
  • 31 May 2023
  • Research & Ideas

With Predictive Analytics, Companies Can Tap the Ultimate Opportunity: Customers’ Routines

the service Monday through Friday morning, or “the weekenders,” who mainly use Friday and Saturday nights and Sunday all day. With that information, the authors could then figure out who likely booked a ride as part of a weekday commuting... View Details
Keywords: by Rachel Layne; Transportation
  • 07 May 2008
  • Research & Ideas

The Intellectual History of Harvard Business School

to write a book based on the colloquium. The colloquium was video- and audio-taped, and there is already an interest by some people who were unable to attend in seeing some of the sessions. Some of the sessions may be edited and used, for... View Details
Keywords: by Richard S. Tedlow; Education
  • 21 Jul 2006
  • Op-Ed

Enron Jury Sent the Right Message

reserves to "manage" reported earnings, the recategorization of investments to enable gains to be booked on the company's income statements, the reorganization of business structures to conceal business failures, the use of... View Details
Keywords: by Malcolm S. Salter
  • 04 Nov 2014
  • First Look

First Look: November 4

Aldo Musacchio Abstract—This book is the Spanish edition of our award winning paper "These Are the Good Old Days: Foreign Entry and the Mexican Banking System." NBER Working Paper Series, No. 18713, January 2013. The View Details
Keywords: Sean Silverthorne
  • 02 Feb 2015
  • Research & Ideas

Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t

one-stop shopping of traditional retailers—rather than say, spending the extra time showrooming for a television or booking a Zipcar. On the whole, however, there is a clear trend towards more and more decoupling as innovative companies... View Details
Keywords: by Michael Blanding
  • 31 Jul 2006
  • Research & Ideas

When Not to Trust Your Gut

tendency, look at the following diagram from Roger Shepard's book Mind Sights: Original Visual Illusions, Ambiguities, and Other Anomalies (W. H. Freeman, 1990): Illustration of two tables © 1990 Roger N. Shepard How do the two tables... View Details
Keywords: by Max H. Bazerman & Deepak Malhotra
  • 29 Sep 2003
  • Research & Ideas

Pride Goeth Before a Profit

Good Companies Go Bad and How Great Managers Remake Them (Harvard Business School Press, 2003), a new book about turnarounds, "successful managers exhibit a close alignment between what they commit to and who they are—and disconnects... View Details
Keywords: by Theodore Kinni
  • 14 Jan 2002
  • Research & Ideas

Countries on the Cusp: The Power of Nationalism

one that I don't go into great detail in the book since I'm very much interested in all of these other countries' reaction toward Russia, and whether they're going to be part of Europe or not. When Russians talk about the post-Soviet... View Details
Keywords: by Martha Lagace
  • 16 Apr 2001
  • Research & Ideas

Brand Power from Wedgwood to Dell: Part One

writing Brand New," Koehn explains, "I wanted a book in which the entrepreneurs would speak from their own words, so the story would be told at least significantly, if not overwhelmingly, by the entrepreneurs themselves. I had... View Details
Keywords: by Martha Lagace
  • 03 Feb 2020
  • What Do You Think?

Can an Organization Have Too Much 'Rebel Talent'?

She backs it up with extensive research, much of it her own. Gino, the Tandon Family Professor of Business Administration at Harvard Business School, builds her book around the “five core elements of rebel talent.” They are: Novelty... View Details
Keywords: by James Heskett
  • 25 Aug 2009
  • First Look

First Look: August 25

the Airline Industry Can Teach Us About Leadership Authors:Anthony J. Mayo, Nitin Nohria, and Mark Rennella Publication:New York: Palgrave Macmillan, 2009 Publisher's Book Abstract Entrepreneurs, Managers, and Leaders examines the role... View Details
Keywords: Martha Lagace
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