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  • All HBS Web  (4,900)
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  • 06 Nov 2000
  • What Do You Think?

Succession at GE: What’s Next?

important qualities and capabilities to be sought in a successor to Welch is moot. But as in any good Harvard Business School case discussion, hindsight provides neither a guide to the future nor necessarily the best response. With that as background, what was your... View Details
Keywords: by James Heskett
  • 07 Aug 2009
  • What Do You Think?

Why Can’t Americans Get Health Care Right?

Summing Up Does U.S. health care need more pull or push? There are clear symptoms that something is wrong with U.S. health care. In Edward Hare's words, "It's making us uncompetitive and turning us against each other." In this... View Details
Keywords: by Jim Heskett; Health
  • 13 Jun 2018
  • Sharpening Your Skills

That Costs HOW Much?

for a product, shoppers typically have no idea what it costs to produce that item. But it turns out that consumers reward efforts to lay out these figures—to deconstruct the price tag. Seven Tips for Managing Price Increases How marketers... View Details
Keywords: by Sean Silverthorne; Retail
  • 05 Nov 2001
  • Research & Ideas

Venture Capital Goes Boom—or Bust?

financier, a public stock offering, or some other source. But potential investors often greet entrepreneurs' business plans with skepticism, or worse, turn them down entirely. Alternatively, some investors demand a large equity stake in... View Details
Keywords: by Paul A. Gompers & Josh Lerner
  • 05 Nov 2024
  • Research & Ideas

AI Can Help Leaders Communicate, But Can't Make Employees Listen

how do we get this to work, so it’s credible and widely accepted?” You Might Also Like: Global Talent, Local Obstacles: Why Time Zones Matter in Remote Work How Humans Outshine AI in Adapting to Change What Happens When Business Owners View Details
Keywords: by Ben Rand; Information Technology; Technology
  • 18 Jan 2021
  • Book

How Thinking Like a Startup Helps Governments Solve More Problems

appropriate and helpful ways now. There’s the mix of a long list of problems, potential solutions, potential solution providers among entrepreneurs in and outside of government that’s a call to action. What we’ve witnessed over the last couple years is people View Details
Keywords: by Martha Lagace
  • 06 Sep 2011
  • Research & Ideas

How Small Wins Unleash Creativity

turned out to be nearly as effective as major breakthroughs when it came to enhancing employees' inner work lives and, therefore, inducing their passion and creativity. The book refers to these as "small wins." "We found... View Details
Keywords: by Carmen Nobel
  • 10 Oct 2007
  • First Look

First Look: First Look: October 10

corporate confessions presents something of a behavioral paradox. Tasked with monitoring the legality of its own operations, why would firms that identify violations turn themselves in to regulators rather than quietly fix the problem?... View Details
Keywords: Martha Lagace
  • 12 Nov 2001
  • Research & Ideas

Facing the New World Order

Competitiveness ranking and the current competitiveness ranking—are the highest new entrants, indicating that there have been a lot of programs in terms of transforming these economies into market. Now, before turning over to Professor... View Details
Keywords: by Staff
  • 08 Apr 2008
  • First Look

First Look: April 8, 2008

describes how they assessed their valuations and probabilistic views, and leaves them with a key decision. The (B) case describes their choice as well as the twists and turns leading to the conclusion. Purchase this case:... View Details
Keywords: Martha Lagace
  • 25 Sep 2006
  • Research & Ideas

How Software Platforms Revolutionize Business

will include anyone providing a brick-and-mortar product or service that can be digitized and put on a software platform. If we turn to Apple's iPod/iTunes business, it superficially looks multi-sided, in the sense that Apple has... View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • 04 Aug 2021
  • Research & Ideas

Worried About the Great Resignation? Be a Good Company to Come From

Recruit recognizes the winners at an annual awards ceremony. The winning practices are then documented and winners are expected to teach what they did so the rest of the company can learn from it. Develop a program for 'happy exits' When employees View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
  • 29 Apr 2019
  • Research & Ideas

Is the Digital Age Making Us Petty?

you’re OK with leaving room for error, and that in turn can signal ... that you want there to be future exchanges.” However, in the context of relationships that have the potential to cross the business boundary and become personal, the... View Details
Keywords: by Kristen Senz
  • 14 Nov 2006
  • First Look

First Look: November 14, 2006

The (B) case presents the final outcome of the events. Reveals how Keller is able to turn around perceptions about him and forge relationships with key decision makers. Includes reflections and lessons learned from all parties and... View Details
Keywords: Sean Silverthorne
  • 07 Dec 1999
  • Research & Ideas

Henry Heinz and Brand Creation in the Late Nineteenth Century

city, Heinz believed, might turn to mass-produced foods, such as canned soups, packaged meat, and condiments. Not only would Heinz's products save women time and energy, they would also enhance the flavors of other foods. Horseradish,... View Details
Keywords: by Nancy F. Koehn
  • 02 Apr 2015
  • Research & Ideas

Digital Initiative Summit: The Business of Crowdsourcing

day." Greg Lipstein, an MBA student at HBS who is also co-founder of DrivenData, agreed during a summit session called "Innovating With the Crowd" that it's important to maintain a healthy dialogue with the community to build credibility — which in View Details
Keywords: by Dina Gerdeman
  • 16 Sep 2014
  • Research & Ideas

Has Apple Reinvented the Watch?

product's projected launch date next year). Will the Apple Watch reinvent wearables the way the iPhone did smartphones? What do those inside the watch industry think of it? For answers, we turned to Harvard Business School Assistant... View Details
Keywords: Re: Ryan L. Raffaelli; Electronics; Retail; Health
  • 04 Jun 2014
  • What Do You Think?

Does Internet Technology Threaten Brand Loyalty?

outcome is the most likely, based on extensive research at Stanford and elsewhere. It will increase the tendency, particularly among younger consumers, to try new goods and services, possibly switching their loyalties. If this turns out... View Details
Keywords: by James Heskett; Advertising; Consumer Products; Technology
  • 30 May 2000
  • Research & Ideas

Market Makers Bid for Success

executing that strategy for the last two years. We focused initially on the B-to-C market. But we see the dynamic pricing mechanism as having applicability in all markets, including person-to-person, and B-to-B. Sahlman: Both of you had View Details
Keywords: by Staff; Web Services; Technology
  • 01 Nov 2012
  • Research & Ideas

Book Excerpt: Judgment Calls

wanted to avoid turning Tweezerman into one more failure in what had been a previous career of multiple entrepreneurial misfires. What if this last and greatest airplane, which had finally begun to fly—and fly high—now crashed and burned... View Details
Keywords: by Thomas H. Davenport & Brook Manville; Consumer Products
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