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- All HBS Web
(2,665)
- People (1)
- News (542)
- Research (1,781)
- Events (1)
- Multimedia (6)
- Faculty Publications (750)
- 25 Sep 2018
- First Look
New Research and Ideas, September 25, 2018
between tax brackets within a state-year cell and which absorb heterogeneity and contemporaneous changes in economic conditions; ii) an instrumental variable approach, which predicts changes in an individual or firm's total tax rate with... View Details
Keywords: Dina Gerdeman
- 01 Feb 1997
- News
Doing It Your Way
force: "Of our $600 million in total sales, about 90 percent are direct sales," says Walske, "and yet our operating margins are 40 percent. No one in our industry has ever come close to that." Wall Street has shown its approval by View Details
- 29 Oct 2000
- Research & Ideas
The Entrepreneurial Venture: A Conversation
entrepreneurship but also in the dynamics of the free-enterprise system itself. In 1975, venture funding in the United States totaled about $50 million. Today, it is somewhere between $50 and $100 billion. What triggered this explosive... View Details
Keywords: by Susan Young
- 01 Dec 2003
- News
Selling Digital Privacy
companies, we should capitalize on the value of our personal information and get something of value in return. Deighton’s recent working paper, “Market Solutions to Privacy Problems?,” suggests that... View Details
- 01 Oct 1996
- News
New Releases
Leading Change by John P. Kotter (Harvard Business School Press) Total quality management, reengineering, rightsizing, and restructuring -- innovations intended to make companies more competitive -- routinely fall short, says HBS... View Details
- 24 Jun 2002
- Research & Ideas
Building ’Brandtopias’—How Top Brands Tap into Society
Customers value some of the most powerful brands in the world primarily for their "cultural value": They provide imaginative resources that people use to build their identities. These are what... View Details
Keywords: by Martha Lagace
- 12 Mar 2018
- Op-Ed
Op-Ed: Why BlackRock CEO Larry Fink Is Not a Socialist
both results. What’s missing in this debate is a deeper understanding of how value is created, and how it benefits all stakeholders in society—especially shareholders. “Does this make Larry Fink a socialist? Hardly. In fact, Fink is one... View Details
- 24 Jun 2008
- First Look
First Look: June 24, 2008
that are important to both of you. Through managing up, you build a productive working relationship with your boss and create a way to use the complementary strengths of you and your boss to deliver value to your company. This volume... View Details
Keywords: Martha Lagace
- 01 Sep 2010
- News
You’ve Been YouTubed
media, analyzing the reach and impact of a clever customer complaint music video produced by Canadian musician Dave Carroll when his attempts to recoup the value of his guitar (broken in transit) are... View Details
- 09 Jul 2018
- Research & Ideas
Overcoming the Challenges of Selling Brand New Technology (Hey, Need a 3-D Printer?)
SeventyFour Few phrases in business are more seductive than the one attributed to Ralph Waldo Emerson in the 19th century: “Build a better mousetrap and the world will beat a path to your door.” Unless, of course, what you are selling is something View Details
- 16 Sep 2015
- News
Rethink pricing to create shared—and expanded—value
John T. Gourville, the Albert J. Weatherhead Jr. Professor of Business Administration, advocates that value be shared by a firm and its customers. “Without a willing customer, there is no value,” he says. “When companies view View Details
- 01 Sep 2003
- News
Globalization Revisited
argued that advances in communications technology were increasingly inspiring consumers around the world to want the same things. Therefore, he declared, international companies should cease to act as “multinationals” that customized... View Details
- 14 Aug 2019
- Sharpening Your Skills
The Manager's Guide to Leveraging Disruption
drive disruption—customers do. A recent book argues that successful disruptors spot and serve emerging customer needs faster than larger competitors. How Independent Bookstores Have Thrived in Spite of Amazon.comBook retailers were among... View Details
Keywords: by Sean Silverthorne
- 01 Sep 2013
- News
The New Rules of E-Commerce
thing. Shoppers want value but also a stimulating experience, or "discovery shopping." Rakuten helps its vendors, many of them small-shop owners, use social media to offer unique content, such as the fashion shop that chronicles its... View Details
- 28 Nov 2012
- What Do You Think?
Should Pay-for-Performance Compensation be Replaced?
customer perceptions of service quality, or success in developing talent, should be injected in some way into the calculation. Regardless of the solution favored, Daniel Pink reminds us that all of these practices run counter to a great... View Details
Keywords: by James Heskett
- 28 Apr 2015
- First Look
First Look: April 28
Understanding Ordinary Unethical Behavior: Why People Who Value Morality Act Immorally By: Gino, F. Abstract—Cheating, deception, organizational misconduct, and many other forms of unethical behavior are among the greatest challenges in... View Details
Keywords: Sean Silverthorne
- 10 Jul 2000
- Research & Ideas
The State of the Markets
(that total half the value of the U.S. market). "On the trading level," says Seifert, " we need a liquidity pool that gives us low-cost, cross-border access. To accomplish this, we are merging... View Details
Keywords: by James E. Aisner
- 01 Sep 2015
- News
Case Study: Golden Ticket
other gate-related event services. The company—which formed in late 2014 in a merger of a ticket-selling operation and a youth sports–focused custom commemoratives business—currently works with about two dozen schools in California, has... View Details
- 01 Mar 2010
- News
Sole Mates
DOWNING: In one of the world’s poorest countries, the rain forest is key. At A Glance Total Area: 111,369 sq. km. Population: 3,441,790 Per Capita GDP: $500 All maps by Robert Littleford; Country Data: Cia World Factbook Thomas Downing... View Details
- 26 Jan 2016
- First Look
January 26, 2016
from World War II Internment Firm Trade By: Cohen, Lauren, Umit Gurun, and Christopher J. Malloy Abstract—We demonstrate that simply by using the ethnic makeup surrounding a firm’s location, we can predict, on average, which trade links are valuable for firms. Using... View Details
Keywords: Sean Silverthorne