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  • All HBS Web  (6,588)
    • People  (34)
    • News  (1,952)
    • Research  (3,330)
    • Events  (47)
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  • 20 Apr 2009
  • Research & Ideas

Misgovernance at the World Bank

beneficiaries," wrote Werker in an e-mail from Liberia, where he was conducting another study.   The World Bank was a necessary subject for investigating such issues, continued Werker.  "While the consequences of bad corporate... View Details
Keywords: by Martha Lagace
  • 27 Sep 2019
  • Blog Post

Learning the Language of Product at Duolingo

her back in Germany. My efforts paid off - she and I were married this past June in the Bavarian alps. When Duolingo visited campus last October, I figured this could be a good opportunity to get Product Manager (PM) experience (which I... View Details
Keywords: Technology
  • March 2021
  • Case

P.F. Chang's

By: Ashish Nanda, Nitin Nohria and Margaret Cross
Excited yet apprehensive after being named CEO of P.F. Chang’s beginning July 1st, 2020, Damola Adamolekun was well aware of the extraordinary challenges facing the firm. The closure of businesses deemed “nonessential” owing to the COVID-19 pandemic had devastated the... View Details
Keywords: Restaurants; COVID-19 Pandemic; Scenario Planning; Scenarios; Health Pandemics; Risk and Uncertainty; Strategy
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Nanda, Ashish, Nitin Nohria, and Margaret Cross. "P.F. Chang's." Harvard Business School Case 721-380, March 2021.
  • 2019
  • Working Paper

The Impact of Professionals' Contributions to Online Knowledge Communities on Their Workplace Knowledge Work

By: Hila Lifshitz - Assaf and Frank Nagle
Knowledge work is becoming increasingly challenging as pace of change in the knowledge frontier is increasing. Organizations have created multiple mechanisms to minimize knowledge gaps and increase learning such internal training, mentorship programs as well as... View Details
Keywords: Open Source; Future Of Work; Software Development; Knowledge Work; Online Community; Learning; Knowledge Sharing; Applications and Software; Open Source Distribution; Performance Productivity
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Lifshitz - Assaf, Hila, and Frank Nagle. "The Impact of Professionals' Contributions to Online Knowledge Communities on Their Workplace Knowledge Work." Working Paper, April 2019.
  • 08 Mar 2017
  • HBS Seminar

Fernanda Viégas and Martin Wattenberg, Google

    Acquirer-Target Social Ties and Merger Outcomes

    This paper investigates the effect of social ties between acquirers and targets on merger performance.  We find that the extent of cross-firm social connection between directors and senior executives at the acquiring and the target firms has a significantly negative... View Details
    • 26 Aug 2009
    • Op-Ed

    Where Cash for Clunkers Ran Off the Road

    and Chrysler are using taxpayer bailout money to advance dealers the refund money they are waiting for from the U.S. government! In the end, administration expenses might well reach 10 percent of total program costs. The Federal... View Details
    Keywords: by John Quelch; Auto
    • 17 Jan 2024
    • Research & Ideas

    Are Companies Getting Away with 'Cheap Talk' on Climate Goals?

    Companies regularly set ambitious climate goals, but these plans often end up like many people’s New Year’s resolutions: unmet aspirations that quietly fizzle out. While companies often gain positive media attention by trumpeting plans for reducing greenhouse gas... View Details
    Keywords: by Tim Gray
    • 2025
    • Book

    Retiring: Creating a Life That Works for You

    By: Teresa M. Amabile, Lotte Bailyn, Marcy Crary, Douglas T. Hall and Kathy E. Kram
    Retirement, as a major life transition, can be both thrilling and challenging in unexpected ways. Written by acclaimed authors in the fields of business leadership, careers, and work, this book goes beyond the typical financial and health-related advice on retirement,... View Details
    Keywords: Retirement
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    Amabile, Teresa M., Lotte Bailyn, Marcy Crary, Douglas T. Hall, and Kathy E. Kram. Retiring: Creating a Life That Works for You. Routledge, 2025.
    • November 2007
    • Article

    Solve the Succession Crisis by Growing Inside-Outside Leaders

    By: Joseph L. Bower
    This article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice along with suggestions for further reading. In his interviews and data analysis, Harvard Business School professor Bower found... View Details
    Keywords: Talent and Talent Management; Leadership Development; Management Practices and Processes; Management Succession; Planning
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    Bower, Joseph L. "Solve the Succession Crisis by Growing Inside-Outside Leaders." Harvard Business Review 85, no. 11 (November 2007).
    • 14 Feb 2022
    • Research & Ideas

    Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

    leaders trying to recalibrate: 1. Be a catalyst, not a planner In the digital era, companies face a more dynamic competitive environment: key competitors are no longer the usual suspects, and customer and stakeholder expectations continue... View Details
    Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology

      Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality

      The public release of Large Language Models (LLMs) has sparked tremendous interest in how humans will use Artificial Intelligence (AI) to accomplish a variety of tasks. In our study conducted with Boston Consulting Group, a global management consulting firm, we examine... View Details
      • 25 Apr 2012
      • Research & Ideas

      The Importance of Teaming

      boundaries was also an important factor in team performance. Both perspectives worked well in guiding the design and management of effective teams, at least in contexts where managers had the lead-time and the run-time to invest in... View Details
      Keywords: Re: Amy C. Edmondson
      • 16 Nov 2016
      • Research & Ideas

      Turning One Thousand Customers into One Million

      soliciting feedback from its most loyal and vocal customers” As impressive as that accomplishment was, 1,000 customers is hardly enough to ensure long-run success. For that, these companies had to scale up dramatically, from 1,000 to over 1 million, which is the View Details
      Keywords: by Thales S. Teixeira and Michael Blanding; Retail; Transportation; Accommodations
      • 07 Jul 2022
      • HBS Case

      How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

      Lindsay N. Hyde. Eisenmann and Hyde wrote two case studies with HBS case researcher Tom Quinn that analyze the smart moves and simple errors at Ample Hills Creamery, as well as the launch of the company’s new shop afterward. The cases... View Details
      Keywords: by Pamela Reynolds
      • 12 Dec 2006
      • First Look

      First Look: December 12, 2006

      initiatives goes to organizations that are structured to support specific groups of recipients, often with sophisticated solutions. Such organizations rarely reach the broader populations that could be served by simpler alternatives.... View Details
      Keywords: Martha Lagace
      • September 1999 (Revised September 2011)
      • Case

      Caselets: Bribery and Extortion in International Business

      By: Louis T. Wells Jr.
      "Caselets" present several examples of decisions involving bribery or take other actions that could be considered as corrupt. View Details
      Keywords: Crime and Corruption; Decisions; Trade
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      Wells, Louis T., Jr. "Caselets: Bribery and Extortion in International Business." Harvard Business School Case 700-055, September 1999. (Revised September 2011.)
      • Web

      Fellowships - Business History

      research proposal online no later than December 1, 2025. Letters of reference can be submitted online through interfolio or by email to bhi@hbs.edu with the applicant's name in the subject line. We are an... View Details
      • November 2014
      • Case

      Nestlé SA, 2014

      By: John R. Wells and Galen Danskin
      In 2014, Nestlé was the largest producer of packaged foods and beverages in the world. 2013 revenues were $103.7 billion and operating profits $16.1 billion (15.5% of sales). The company owned 29 mega brands, each generating more than Euro 1 billion ($1.25 billion).... View Details
      Keywords: Consumer Products; Acquisitions; Strategy; Goods and Commodities; Nutrition; Emerging Markets; Corporate Social Responsibility and Impact; Competitive Strategy; Consumer Products Industry; Europe
      Citation
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      Wells, John R., and Galen Danskin. "Nestlé SA, 2014." Harvard Business School Case 715-428, November 2014.
      • Web

      Courses - Entrepreneurship

      for making those decisions. We will also introduce a range of specific tools—including business model design, lean testing, and customer and channel analytics—that are particularly relevant to entrepreneurs, as well as introduce students... View Details
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