Publications

2002
Case

Hindustan Lever (Abridged)

By: Vijay Govindarajan and Chris Trimble

This abridged case includes only what HLL did without describing their approach to implementation. It has been used effectively to spur discussion about the role of business in society and corporate social responsibility. View Details

Keywords: Corporate Social Responsibility and Impact

March 2021 (Revised July 2021)
Case

Resident

By: Jeffrey F. Rayport and Thomas O. Jones

Launched in 2016, Resident was a leading player in the direct-to-consumer bed-in-a-box mattress market, where it was one of at least 175 venture-backed companies competing in the space. By late 2020, it had realized over $500 million in revenue, profitability in the... View Details

Keywords: Digital Marketing; Business Growth and Maturation; Operations; Entrepreneurship; Competitive Strategy; Initial Public Offering; Decisions; Marketing Strategy; Cash Flow; Demand and Consumers

Educators

December 2011
Article

Globalization and Beauty: A Historical and Firm Perspective

By: G. Jones

This paper uses the beauty industry to explore the impact of globalization over the very long run. As the first wave of modern globalization started in the nineteenth century, there began a massive homogenization of beauty ideals around the world that has, to some... View Details

Keywords: Globalization; Business Ventures; Trends; Societal Protocols; Value; Brands and Branding; Perception; Entrepreneurship; Beauty and Cosmetics Industry

Find at Harvard

Career Coach

Mimi Sax

Mimi enjoys assisting students who are interested in pursuing careers in social impact but are unsure of the specific opportunities available coming from an MBA program. She is well-equipped to help students... View Details

13 May 2020
Video

Cas Coovadia

Cas Coovadia, the long-running Managing Director of the Banking Association South Africa, discusses his transition from being a political activist opposing banks during the era of apartheid, into a strong... View Details

26 Oct 2021
Blog Post

Tap into Top Talent with the HBS Leadership Fellows Program

When Rob Zeaske (MBA 2002) came to Harvard Business School two decades ago, he was also interested in having an impact at the intersection of business and social enterprise, but he didn’t know exactly how to... View Details

Keywords: Social Enterprise

September–October 2022
Article

The Essential Link Between ESG Targets and Financial Performance

By: Mark R. Kramer and Marc W. Pfitzer

Despite heightened attention to environmental, social, and governance (ESG) issues, surprisingly few companies are making meaningful progress in delivering on their commitments. Most firms are not integrating ESG factors into internal strategy and operational decisions... View Details

Keywords: ESG; Environmental Sustainability; Social Issues; Governance; Financial Strategy; Decision Making; Business and Stakeholder Relations; Organizational Structure

Find at Harvard

July 2025
Article

Digital Lending and Financial Well-Being: Through the Lens of Mobile Phone Data

By: AJ Chen, Omri Even-Tov, Jung Koo Kang and Regina Wittenberg-Moerman

To mitigate information asymmetry about borrowers in developing economies, digital lenders use machine-learning algorithms and nontraditional data from borrowers’ mobile devices. Consequently, digital lenders have managed to expand access to credit for millions of... View Details

Keywords: Informal Economy; Digital Banking; Mobile Phones; Developing Countries and Economies; Mobile and Wireless Technology; AI and Machine Learning; Analytics and Data Science; Credit; Borrowing and Debt; Well-being; Banking Industry; Kenya

June 2011 (Revised December 2013)
Case

FIJI Water: Carbon Negative?

By: Francesca Gino, Michael W. Toffel and Stephanie van Sice

Seeking to go beyond global best practices in reducing environmental impacts, FIJI Water, a premium artesian bottled water company in the United States, launched a Carbon Negative campaign that would offset more greenhouse gas emissions than were released by the... View Details

Keywords: Carbon Footprint; Carbon Offsetting; Corporate Social Responsibility and Impact; Environmental Sustainability; Brands and Branding; Negotiation Tactics; Business and Government Relations; Corporate Strategy; Food and Beverage Industry; United States; Fiji

Educators

2024
Working Paper

CSR Under the Pressure of Financial Shocks

By: Monica Kabutey, Syrena Shirley and Anywhere Sikochi

This study examines how the COVID-19 pandemic influenced firms' interactions with customers and suppliers. Customer-supplier relationships are essential because the success of interconnected firms affects the sustainability of the entire supply chain. We use the... View Details

Keywords: COVID-19 Pandemic; Supply Chain; Customer Focus and Relationships; Business and Stakeholder Relations; Corporate Social Responsibility and Impact; Financial Crisis

25 Jan 2022
Research & Ideas

More Proof That Money Can Buy Happiness (or a Life with Less Stress)

life and make people happier impacts not only the poor, but also more affluent Americans living at the edge of their means in a bumpy economy. Indeed, in 2019, one in every four Americans faced financial scarcity, according to the Board... View Details

Keywords: by Michael Blanding

20 Aug 2019
Cold Call Podcast

Should a Pension Fund Try to Change the World?

Keywords: Re: Rebecca M. Henderson & George Serafeim; Financial Services

29 Jan 2019
HBS Seminar

Bryan Bollinger, Fuqua School of Business at Duke University

Policy versus Practice: Conceptions of Artificial Intelligence

The recent growth of concern around issues such as social biases implicit in algorithms, economic impacts of artificial intelligence (AI), or potential existential threats posed... View Details

21 Aug 2017
Blog Post

A Summer Internship with the City of Boston

Kiernan Schmitt (MBA 2018) is a 2017 Social Enterprise Summer Fellow working with the City of Boston Department of Innovation and Technology this summer. Imagine if, when it came to delivering city services online, your local government... View Details

Keywords: Consulting

Forthcoming
Chapter

Racism, Causal Explanations, and Affirmative Action

By: Theresa K. Vescio, Amy Cuddy, Faye Crosby and Kevin Weaver

BOOK ABSTRACT: In recent decades, research in political psychology has illuminated the psychological processes underlying important political action, both by ordinary citizens and by political leaders. As the world has become increasingly engaged in thinking about... View Details

Keywords: Prejudice and Bias; Race; Complexity