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Show Results For
- All HBS Web
(4,713)
- People (15)
- News (1,492)
- Research (2,422)
- Events (21)
- Multimedia (20)
- Faculty Publications (1,040)
- March 1998 (Revised December 1999)
- Case
Bronner Slosberg Humphrey
By: David E. Bell and Donald M Leavitt
Bronner Slosberg Humphrey has succeeded by providing integrated direct marketing solutions for major service companies such as AT&T, American Express, and FedEx. A new CEO takes over from the company's founder and is wondering how to grow the company. Options include... View Details
Keywords: Marketing; Growth and Development Strategy; Leading Change; Global Strategy; Service Operations; Competitive Strategy; Information Technology; Salesforce Management; Marketing Communications; Service Industry
Bell, David E., and Donald M Leavitt. "Bronner Slosberg Humphrey." Harvard Business School Case 598-136, March 1998. (Revised December 1999.)
- May 2023
- Case
CMA CGM: Reducing the Carbon Footprint of Container Shipping
By: Willy C. Shih and Emilie Billaud
Marine transport is the most cost-effective way to move large volumes over long distances, and container shipping is the backbone of international trade in goods. Yet shipping contributed 3% of worldwide greenhouse gas emissions, and the deep-sea segment, which... View Details
Keywords: Container Shipping; Logistic Regression; Trade Links; Decarbonization; Environmental Strategies; Environmental Impact; Globalization; Trade; Environmental Regulation; Logistics; Supply Chain; Governance Compliance; Shipping Industry; European Union; Asia; North America
Shih, Willy C., and Emilie Billaud. "CMA CGM: Reducing the Carbon Footprint of Container Shipping." Harvard Business School Case 623-006, May 2023.
- 28 Jan 2014
- First Look
First Look: January 28
dataset of firms from the U.S. and seven European countries we study the impact of ICT on worker autonomy, plant manager autonomy, and span of control. Consistent with the theory, we find that better information View Details
Keywords: Sean Silverthorne
- July 2001 (Revised December 2001)
- Case
WeServeHomes.com
ServiceMaster, a Fortune 500 supplier of home services such as Terminex, Trugreen (lawn care), and MerryMaids, has a 50% interest in an Internet start-up designed to attract new customers to its services and help service providers improve quality and lower costs.... View Details
Keywords: Organizational Change and Adaptation; Internet and the Web; Information Technology; Service Operations; Service Delivery; Service Industry
Hallowell, Roger H., and David Kiron. "WeServeHomes.com." Harvard Business School Case 802-004, July 2001. (Revised December 2001.)
- 31 Jul 2007
- First Look
First Look: July 31, 2007
microfinance banks join forces to face the new challenges of globalization, competition, and politics while common shareholder ACCÍON investments considers its options. From an initial project to share costs... View Details
Keywords: Martha Lagace
- 21 Nov 2006
- First Look
First Look: November 21, 2006
constrained domestically and those that are more technology intensive, exhibit a higher sensitivity of affiliate cash holdings to repatriation tax burdens. Download working paper: http://www.people.hbs.edu/ffoley/Cash.pdf Skill vs. Luck... View Details
Keywords: Sean Silverthorne
- May 2017 (Revised May 2019)
- Supplement
Intuit: QuickBooks (B)
By: David Yoffie and Nicole Tempest Keller
This short case updates the earlier Intuit case on transitioning from a product company into a platform company. In addition to providing information on the recent successes and challenges of the business, it also explores a new challenge of building a platform with a... View Details
Yoffie, David, and Nicole Tempest Keller. "Intuit: QuickBooks (B)." Harvard Business School Supplement 717-513, May 2017. (Revised May 2019.)
- 10 Aug 2020
- News
At Home, Workers Seek Alternative Credentials
- 22 Aug 2022
- Research & Ideas
Can Amazon Remake Health Care?
aspiration, which again, is wonderful if they succeed. But from the perspective of an Amazon shareholder, or the hard-nosed evidence to date, it is probably going to cause that shareholder to lose the money that One Medical shareholders... View Details
- 29 Jan 2021
- Op-Ed
How Influencers, Celebrities, and FOMO Can Win Over Vaccine Skeptics
innovations—a theory that typically applies to new products—offers a framework for increasing the number of people who are willing, if not eager, to get vaccinated. Based on the traditional diffusion model, the number and types of people... View Details
- 05 Sep 2023
- Book
Failing Well: How Your ‘Intelligent Failure’ Unlocks Your Full Potential
Business School Professor Amy Edmondson argues in her new book Right Kind of Wrong: The Science of Failing Well. Alimta is an example of an “intelligent failure,” Edmondson says, because the scientists developing it had no way to advance... View Details
Keywords: by Michael Blanding
- 06 Oct 2008
- Research & Ideas
Updating a Classic: Writing a Great Business Plan
headquarters in Europe. Skype had raised seed capital in Europe and in the United States. That's the new model. Q: On the technology front, software applications such as Microsoft Word, Excel, and PowerPoint... View Details
Keywords: by Sean Silverthorne
- 02 Nov 2015
- Book
Dear Internet: You Are Extraordinary, But Not Exceptional
- 07 Nov 2006
- First Look
First Look: November 7, 2006
and technological innovations of the New Economy. The contributors, most of whom are anthropologists, investigate changes in the practices and interactions of futures traders, Chinese entrepreneurs,... View Details
Keywords: Sean Silverthorne
- 04 Dec 2007
- Working Paper Summaries
Dynamics of Platform Competition: Exploring the Role of Installed Base, Platform Quality and Consumer Expectations
- 09 Mar 2023
- Blog Post
African American Student Union Spotlight on Joint Degrees
The HBS African American Student Union (AASU) strives to be an extended family for its members from the moment they decide to attend HBS, through the transition to second year, and beyond graduation. Here we profile two AASU members who... View Details
- 17 Aug 2015
- Research & Ideas
Who is Boss in the Sharing Economy?
than traditional businesses that employ their workers. And so it seemed until June, when the California Labor Commission disrupted the sharing economy when it declared that an Uber driver was an employee, not an independent contractor. Far View Details
- Program
Strategic Marketing for Driving Growth
Summary Strategic agility and an unyielding focus on growth are essential for the success of any organization, especially when new technologies such as generative AI are profoundly changing how businesses... View Details