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  • All HBS Web  (3,696)
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  • 15 Sep 2016
  • Research & Ideas

Political Dysfunction Makes America Less Competitive

results of surveys of global business leaders and the general public, says the US is “failing the test of competitiveness.” Overall prosperity may be growing slowly—but only for a small slice of the population. Large companies and highly... View Details
Keywords: by Dina Gerdeman
  • 26 Sep 2006
  • First Look

First Look: September 26, 2006

firm-level turbulence starting in the 1990s, as measured by the average intra-industry rank change in sales, enterprise value, and other metrics. Furthermore, we find that IT-intensive industries account for most of this increase in... View Details
Keywords: Sean Silverthorne
  • 07 Aug 2000
  • Research & Ideas

Rocket Science Retailing

sales data. Early product sales, appropriately adjusted for variations in price and availability, are an excellent predictor of overall sales (see the exhibit "No Need for a Crystal Ball"). In... View Details
Keywords: by Marshall L. Fisher, Ananth Raman & Anna Sheen McClelland; Retail
  • 16 Sep 2015
  • Op-Ed

The Real Duty of the Board of Directors

significant audiences for the corporation’s vitality and long-term success. This clearly includes shareholders, but it could include other stakeholders, such as employees. This is simply about transparency in the purpose the board sees... View Details
Keywords: by Robert G. Eccles & Tim Youmans
  • 23 Feb 2015
  • Research & Ideas

How to Break the Expert’s Curse

what it was like to be a medical student, can that change the type of training that goes on in a medical context?" Zhang acknowledges that the rediscovery process might be uncomfortable for experts. But her research indicates that it can... View Details
Keywords: by Carmen Nobel; Education
  • 10 Jun 2013
  • Research & Ideas

How Numbers Talk to People

Thomas H. Davenport and Jinho Kim offer an introduction to the best methods for consuming data. In this excerpt, Davenport and Kim discuss multiple ways to tell a story with data, "the best way to communicate results to nonanalytical... View Details
  • 28 Oct 2015
  • Research & Ideas

A Dedication to Creation: India's Ad Man Ranjan Kapur

advertising he likes so much? Sunil Gupta: Advertising is a right-brain activity, the art of creating something from scratch. Also, advertising is all about understanding and connecting with people. He seems very much a people person, somebody who likes to tell stories... View Details
Keywords: by Sean Silverthorne; Advertising
  • 25 Feb 2015
  • Lessons from the Classroom

Scholars and Students Unpack the Digital Business Revolution

(HBS Professor Clayton M. Christensen leveraged the same platform for a new approach to research by reaching out to over 5,000 alumni of his Building and Sustaining a Successful Enterprise course. As a... View Details
Keywords: by Julia Hanna; Education; Technology
  • 21 Dec 2015
  • Op-Ed

Without Immigrants, We Wouldn't Have Google

wealth with them. His parents’ primary assets were their talents, energies, and aspirations to have a better life for themselves and their children. So how did Brin reach a position to cofound Google in... View Details
Keywords: by Shane Greenstein; Information Technology
  • 25 Nov 2013
  • Research & Ideas

Hiding From Managers Can Increase Your Productivity

productivity. “What managers were seeing wasn't real. It was a show being put on for an audience” What's more, in a curious phenomenon dubbed the Transparency Paradox, he finds that watching your employees less closely at work might View Details
Keywords: by Carmen Nobel; Manufacturing
  • 31 Jul 2006
  • Research & Ideas

When Not to Trust Your Gut

negotiators believe they are capable of distinguishing between situations in which they can safely rely on intuition from those that require more careful thought—but often they are wrong. In fact, most of us trust our intuition more than evidence suggests that we... View Details
Keywords: by Max H. Bazerman & Deepak Malhotra
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

dollars spent in the store not only increases the dollar value of the coupons received by the customer, but also yields higher redemption rates reflecting the massively improved relevance of the tailor-made offers to each individual... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 11 May 2015
  • Research & Ideas

A Road Map to Fix America’s Transportation Infrastructure

Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details
Keywords: by Dina Gerdeman; Transportation
  • 06 Sep 2011
  • Research & Ideas

How Small Wins Unleash Creativity

their work," says Amabile, a professor in the Entrepreneurial Management Unit at Harvard Business School. (Kramer, a developmental psychologist, is her husband.) To prepare for the book, Amabile and Kramer collected confidential,... View Details
Keywords: by Carmen Nobel
  • 14 Nov 2011
  • Research & Ideas

Creating a Global Business Code

both heartening and disturbing. “We were looking for 'Generally Accepted Conduct Principles.'"—Rohit Deshpandé The good news is that the researchers found broad consensus among the employees of the four multinationals who were asked... View Details
Keywords: by Carmen Nobel
  • 22 Dec 2003
  • Research & Ideas

Why Negotiation is Like Jazz

Skilled improvisational musicians practice alone and with others for hours every day, year after year—notes, scales, chords, and progressions. After all of this practice comes a performance, and an improvisation begins. View Details
Keywords: by Kathleen L. McGinn
  • 25 Mar 2013
  • Research & Ideas

How Chapter 11 Saved the US Economy

back more investors overall. "It's about increasing the size of the pie available to all the firm's stakeholders," he says. Not A Universal Solution But Chapter 11 isn't the answer for all companies, Gilson says. It might View Details
Keywords: by Kim Girard; Financial Services
  • 08 Aug 2023
  • Research & Ideas

The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?

of transparency is a tricky one. For instance, some algorithms are reaching levels of complexity that are challenging to explain, and even good explanations of models can quickly become outdated. When... View Details
Keywords: by Ben Rand
  • 16 Jul 2014
  • HBS Case

Marketing Obamacare

variety of ways to reach each group, including billboards, print advertisements, radio, TV, online, and social media, tailoring the message to the medium. For the "cautious optimist" group, which... View Details
Keywords: by Michael Blanding; Health
  • 12 May 2003
  • Research & Ideas

How Hot is the “Hot Spot” Business?

high-speed Internet access over a short distance of a few hundred feet. A portable computer or PDA equipped with a Wi-Fi card can tap into the hot spot and jump onto the Net for wireless surfing. Although the hot-spot phenomenon is big... View Details
Keywords: by Sean Silverthorne & Martha Lagace; Technology; Communications; Telecommunications
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