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  • 20 Aug 2007
  • Research & Ideas

HBS Cases: Using Investor Relations Proactively

environmentalists, the government, and the general public in France. This made it interesting to investigate in a European context: European companies are traditionally more closely scrutinized by View Details
Keywords: by Martha Lagace; Energy; Utilities
  • 04 Jun 2013
  • First Look

First Look: June 4

  Publications 2006 O'Reilly Media, Inc. Managing Startups: Best Blog Posts By: Eisenmann, Tom, ed. Abstract—Harvard Business School Professor Tom Eisenmann annually compiles the best posts from many blogs on technology startup... View Details
Keywords: Sean Silverthorne
  • 12 May 2003
  • Research & Ideas

How Hot is the “Hot Spot” Business?

hosted the event. Are Wireless "hot Spots" Potentially Hot Markets? Hot spots are pockets of wireless access points that increasingly populate airports, coffee shops, corporate campuses, public transportation, and even homes.... View Details
Keywords: by Sean Silverthorne & Martha Lagace; Technology; Communications; Telecommunications
  • 13 Nov 2007
  • Research & Ideas

Six Steps for Reinvigorating America

Motivates values-based capitalism and drives companies to contribute to solving social and environmental problems while also providing employees stimulating and satisfying work. Restores trust by committing to government as an instrument... View Details
Keywords: by Sean Silverthorne
  • 03 Nov 2003
  • What Do You Think?

Can Investors Have Too Much Accounting Transparency?

who wrote, "... legislative and regulatory response treats the symptoms (means) rather than the disease (motivation). Transparency is only as successful as the least creative obscurantist." He recommends, among other things, prohibiting "by regulation... View Details
Keywords: by James Heskett
  • 11 Feb 2014
  • First Look

First Look: February 11

Publications August 2013 American Journal of Managed Care The Impact of Electronic Health Record Use on Physician Productivity By: Adler-Milstein, Julia, and Robert S. Huckman Abstract—Objectives: To examine the impact of the degree of... View Details
Keywords: Sean Silverthorne
  • 16 Feb 2004
  • Research & Ideas

HBS Center Focuses on Europe

completion. In addition, the ERC has been involved in about thirty course development projects, for instance by searching for appropriate case sites for a faculty member, facilitating company contacts, or participating in European... View Details
Keywords: by Cynthia Churchwell
  • 30 Jun 2015
  • First Look

First Look: June 30, 2015

  Publications Forthcoming Berrett-Koehler Publishers What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms By: Heskett, James L., W. Earl Sasser, and Leonard A. Schlesinger Abstract—Based on decades of... View Details
Keywords: Carmen Nobel
  • 14 Aug 2019
  • Sharpening Your Skills

The Manager's Guide to Leveraging Disruption

and the orchestrator. How Big Companies Can Outrun Disruption Large companies can be easy targets for disruption, but there are steps that can keep them ahead of the innovation curve. Rule 1: Don't emulate... View Details
Keywords: by Sean Silverthorne
  • 10 Jul 2000
  • Research & Ideas

Cable TV: From Community Antennas to Wired Cities

marketing and field service expenses. With low penetration and high capital and operating expenses, cable operators experienced significant losses in most urban systems. Hence, in 1975, the industry was not very profitable. Based on financial data for seven View Details
Keywords: by Thomas R. Eisenmann; Media & Broadcasting; Consumer Products; Entertainment & Recreation
  • 27 Dec 2010
  • Research & Ideas

HBS Faculty on 2010’s Biggest Business Developments

Because these social networks are a unique way of broadly communicating real-time messages to the audiences they want to reach. They can write a message anywhere, anytime, and share it with interested parties without any public relations... View Details
Keywords: by Staff
  • 24 Sep 2007
  • Research & Ideas

The FDA: What Will the Next 100 Years Bring?

The U.S. Food and Drug Administration, which was created by the passage of the 1906 Federal Food and Drugs Act, regulates companies and industries accounting for one-quarter of all consumer spending, roughly $1.5 trillion worth of... View Details
Keywords: by Sean Silverthorne; Biotechnology; Consumer Products; Food & Beverage; Health
  • 08 Jan 2014
  • What Do You Think?

Do Productivity Increases Contribute to Social Inequality?

especially the public sectors that, "We need to do more with less?" The underlying assumption, of course, is that greater productivity will cure whatever ails an organization. Something good will come from it, either for an... View Details
Keywords: by James Heskett
  • 09 Apr 2001
  • Research & Ideas

The Manager’s Guide to Communicating with Customers Collection

to craft a more effective message to, and to get lucrative insights from, the shopping public would be well advised to listen to what Underhill and Zaltman have to say. Following are some of their communication secrets. Examine the... View Details
Keywords: by Richard Bierck; Retail
  • 01 Oct 2020
  • What Do You Think?

Are CEOs the Wrong Leaders for Stakeholder Capitalism?

has enough leverage to practice it. Boards of directors play an important role in championing the cause of stakeholders of all kinds. DF in AZ put it this way: “If a company promises a fundamental shift towards shareholder capitalism but... View Details
Keywords: by James Heskett
  • 01 May 2008
  • Research & Ideas

The Marketing Challenges of the China Olympics

events can boost brand awareness, preference, and sales over competitors who cannot afford the global sponsorship prices set by the International Olympic Committee. Lenovo hardly wishes to be known as the Chinese PC company that consumers... View Details
Keywords: by John Quelch; Sports
  • 12 Mar 2006
  • Research & Ideas

Global Poverty Needs a Global Answer

locally grown coca fibers for the manufacture of head rests and seats. With the help of Brazilian NGOs and the U.S. government's Inter-American Foundation, he found a community organization called POEMA in the impoverished northern part of the country near Belem where... View Details
Keywords: by Cynthia Churchwell
  • 28 Jun 2016
  • First Look

June 28, 2016

Initiation to Graduation By: Raisch, Sebastian, and Michael Tushman Abstract—Large companies initiate many new businesses, but few of them reach scale. The ambidexterity literature describes how companies... View Details
Keywords: Sean Silverthorne
  • 05 Jul 2006
  • Op-Ed

Corporate Governance Activists are Headed in the Wrong Direction

director nominations from the floor often exceed the board "slots" to be filled. Nominees receiving the highest number of votes (albeit perhaps not a majority) are elected under the plurality rule. Shareholder democracy prevails. The Proxy Problem As for... View Details
Keywords: by Joseph Hinsey
  • 20 Dec 2011
  • First Look

First Look: December 20

against U.S. cotton subsidies—and a trend analysis of over 400 total WTO disputes, I argue that the WTO dispute process is helping to legitimize the institution of free trade through its public display of rational authority and neutral... View Details
Keywords: Carmen Nobel
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