Publications

Find at Harvard

21 Aug 2015
Blog Post

My Fear of Student Debt: Funding the HBS/HKS Joint Degree

How do you decide whether taking on student debt outweighs the professional and personal benefits of graduate school? This decision was hard for me. I spent four years after my undergraduate studies working for low pay at non-profits... View Details

23 Jun 2019
News

5 Lessons From Microsoft’s Antitrust Woes, by People Who Lived It

May 2023 (Revised June 2023)
Supplement

Novartis (B): Reimagining Medicine

By: Ramon Casadesus-Masanell, Claudio Feser, Karolin Frankenberger and David Redaschi

This case unfolds around the first-ever approved personalized cancer treatment, how Novartis wrapped it into a new business model design, and how Novartis scaled it. Novartis — one of the largest pharmaceutical companies in the world — is, among other ventures,... View Details

Keywords: Health Care and Treatment; Business Model; Production; Business Strategy; Pharmaceutical Industry

March 2012
Article

The Dark Side of Creativity: Original Thinkers Can Be More Dishonest

By: F. Gino and D. Ariely

Creativity is a common aspiration for individuals, organizations, and societies. Here, however, we test whether creativity increases dishonesty. We propose that a creative personality and a creative mindset promote individuals' ability to justify their behavior, which,... View Details

Keywords: Creativity; Ethics

Find at Harvard

Matt Weinzierl is Senior Associate Dean for Faculty Research and Development at Harvard Business School, where he is the Joseph and Jacqueline Elbling Professor of Business Administration in the... View Details

Keywords: aerospace

January 2017
Teaching Note

Transition at DataCo?

By: Frank V. Cespedes

The founder of a data analytics company has several issues with his key business developer, an early hire who has been instrumental in building the firm. The DataCo case study illustrates a common situation in entrepreneurial ventures: an early sales hire does well but... View Details

Keywords: Sales Management; Selling; Entrepreneurial Ventures; Performance Management; Professional Services; Salesforce Management; Sales; Marketing; Performance; Consulting Industry; United States; France

23 Nov 2021
News

The Death of the Office Friendship

Article

Big Other: Surveillance Capitalism and the Prospects of an Information Civilization

By: Shoshana Zuboff

This article describes an emergent logic of accumulation in the networked sphere, 'surveillance capitalism,' and considers its implications for 'information civilization.' The institutionalizing practices and operational assumptions of Google Inc. are the... View Details

Keywords: Surveillance Capitalism; Big Data; Google; Information Society; Privacy; Internet Of Everything; Rights; Economic Systems; Analytics and Data Science; Internet and the Web; Ethics

SSRN

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29 Apr 2022
News

The New Meaning Of CTO: Why Leaders Should Strive To Be The Chief Trust Officer

February 2025 (Revised April 2025)
Case

Shake Shack's Playbook for the Digital Era

By: Christopher Stanton, Allison Ciechanover and George Gonzalez

This case examines Shake Shack’s journey from a single New York City hot dog cart to a global fast-casual restaurant chain renowned for both premium quality and a culture of “enlightened hospitality.” As the company expands worldwide, it pilots digital ordering... View Details

Keywords: Business Model; Customer Satisfaction; Technology Adoption; Brands and Branding; Organizational Culture; Customization and Personalization; Expansion; Digital Transformation; Food and Beverage Industry

November 1982 (Revised May 1984)
Case

Jim Sawyer (A)

Jim Sawyer, 40, a manager at United Industries Plastics Division has exhibited signs of alcoholism. Personnel must now consider how the company should address this kind of problem. Provides an opportunity to examine the role corporations should play in helping... View Details

Keywords: Ethics; Health; Employees; Manufacturing Industry

29 Mar 2022
Book

5 Qualities That Help Companies Thrive for Decades—Even Centuries

How do companies survive not just for years, but for decades? For centuries even? During a global pandemic, researchers are studying anew what makes companies resilient, agile, and enduring. After all, Japanese construction firm Kongō Gumi, which builds temples, has... View Details

Keywords: by Sean Silverthorne

January 2008 (Revised May 2011)
Case

Cognizant Technology Solutions

By: Robert G. Eccles, David Lane and Prabakar 'PK' Kothandaraman

In the highly competitive information technology outsourcing industry, Cognizant Technology Solutions has developed a strategy to differentiate itself by emphasizing building very close client relationships through its "Two-in-a-box" (TIB) model. This model is based on... View Details

Keywords: Customer Relationship Management; Knowledge Sharing; Resource Allocation; Competitive Advantage; Information Technology; Information Technology Industry

November 2015 (Revised May 2016)
Case

Aspiring Minds

By: Karim R. Lakhani, Marco Iansiti and Christine Snively

By 2015, India-based employment assessment and certification provider Aspiring Minds had helped facilitate over 300,000 job matches through its assessment tools. Aspiring Minds' flagship product, the Aspiring Minds Computer Adaptive Test (AMCAT), used machine learning... View Details

Keywords: Information Technology; Strategy; Higher Education; Technological Innovation; Employment; Technology Industry; India; China

29 Jul 2002
Research & Ideas

Time Pressure and Creativity: Why Time is Not on Your Side

Harvard Business School professor Teresa Amabile is in the midst of a ten-year study looking at, among other things, how time pressure in a corporate setting affects employee... View Details

Keywords: by Sean Silverthorne; Education; Fine Arts

30 Jul 2019
Blog Post

Leadership That Defines you – Reflecting on my Time at HBS

professional life. Becoming a better son, brother, future husband, and future father is something I care deeply about. If anything, going through business school has made me realize even more how important my View Details

May 2023 (Revised June 2023)
Supplement

Novartis (C): Reimagining Medicine

By: Ramon Casadesus-Masanell, Claudio Feser, Karolin Frankenberger and David Redaschi

This case unfolds around the first-ever approved personalized cancer treatment, how Novartis wrapped it into a new business model design, and how Novartis scaled it. Novartis — one of the largest pharmaceutical companies in the world — is, among other ventures,... View Details

Keywords: Health Testing and Trials; Health Care and Treatment; Business Model; Problems and Challenges; Pharmaceutical Industry; Switzerland