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- All HBS Web (2,335)
- Faculty Publications (741)
- 13 May 2020
- Blog Post
Crisis Leadership with Nikhil Patel: The Critical Importance of Trust
says, “and parked underneath a tree to meet with gang members. We asked them, ‘What could the city do over the next three, six, and twelve months to improve lives and reduce gun violence?’” The point, Patel understood, was to build trust... View Details
- Profile
Paul Wang
helped study the long-term impact of a de-worming project. “A previous study revealed that de-worming reduced school absenteeism by twenty-five percent. We wanted to explore the relationship of improved school attendance with longer-term... View Details
- 01 Jun 1999
- News
Joel Bines
Bines to help turn Letts around. Once again, Bines found himself taking on responsibilities he had never held before - this time as an operations manager - and rising to the occasion. So when Letts was sold to a large commercial printing... View Details
Keywords: Eileen K. McCluskey
- 01 Oct 2000
- News
Mario A. Corti: Global Reconnaissance
improvement in the areas of communication with consumers, operational efficiency, and product availability, as well as renovation and innovation throughout the company. In addition to his financial duties,... View Details
Keywords: Garry Emmons
- 09 Oct 2012
- First Look
First Look: October 9
significant changes in teaming networks and behaviors in ways that improved operational performance. Implications of team scaffolds for theory and practice are discussed. Download the paper:... View Details
Keywords: Sean Silverthorne
- 27 Apr 2021
- Research & Ideas
New Research: Surviving Bankruptcy, Useful Economics, and Retirement
investment in Duck Creek Technologies, a technology provider for property & casualty insurance companies. The deal required a complex carve-out from Accenture, Duck Creek’s parent organization, and several operational View Details
- 18 Nov 2014
- First Look
First Look: November 18
Indus Towers, the world's largest telecom tower company, is a joint venture between three telecom rivals in India. These rivals-Bharti Airtel, Vodafone India, and Idea Cellular-combined their telecom towers to provide "shared telecom infrastructure" to... View Details
Keywords: Sean Silverthorne
- 28 Aug 2017
- Research & Ideas
Should Industry Competitors Cooperate More to Solve World Problems?
companies operating in different parts of the agriculture value chain on standards of conduct for improving livelihoods of farmers, among other outcomes. Some collaborations are effective, and others are... View Details
- Profile
Paola Lara
that, she needed “to address shortcomings in areas like finance and strategy. I’d like to understand and communicate clearly on all business issues.” Once she committed herself to getting an MBA, selecting the right program proved simple. “HBS’ purpose is similar to... View Details
- 01 Apr 2001
- News
K.O. Chia: The Voice of Experience
the telecom services company’s Asia-Pacific operations from scratch. After six years running nonstop at full speed, he took a break to figure out “what I needed to do for the rest of my life.” When he was approached by Walden, he decided... View Details
- 23 Dec 2009
- News
In the Zone
Geoffrey Canada on a number of large and small special assignments, including a two-year project that analyzed and streamlined the organization’s database so that the information can be used by staff to improve the programs and services... View Details
- 06 Mar 2025
- Blog Post
IFC India 2025: Sustainability in Action: Inside Hindustan Unilever’s Public Sanitation and Plastic Recycling Facilities
Hindustan Unilever playing a key role in driving positive change through collaboration. Suvidha Center, (Dharavi) MumbaiPublic toilets in India often suffer from neglect, becoming unsafe and unhygienic. Since they are free, maintenance is poor, creating a vicious cycle... View Details
- 04 Apr 2011
- Research & Ideas
Attention Medical Shoppers: What Health Care Can Learn from Walmart and Amazon
colleagues at Brigham and Women's Hospital worked with safety experts at the aerospace and defense giant Boeing, and developed a checklist for surgeons. Among the heretofore commonly-missed items on the list: making sure everyone in the View Details
- 07 Oct 2002
- Research & Ideas
What Leaders Need to Do To Restore Investor Confidence
to go outside them in terms of conduct or operations or strategy"; and also the belief systems, which don't simply set forth a list of Thou shalt nots, but which address what the organization positively stands for in terms of... View Details
Keywords: by Harvard Management Update
- Web
Board Diversity Network: 2024 Fall Events Recap - Blog: RGE Report
avoid limiting yourself to a narrow swim lane ; your input will be needed on a breadth of topics. For example, **if you have operations expertise, use it—**having comprehensive knowledge of operations can... View Details
- 01 Apr 2002
- News
Q&A - Mark Fields
sit at meetings, for example — whereas in other aspects of life, everybody is treated the same. How do you operate in such a different environment? I spent the first year developing a strategic operating... View Details
- 26 May 2015
- First Look
First Look: May 26
Publications March 2015 AFP Exchange Well Said: Why Articulating Your Strategy Can Set You Apart. By: Cespedes, Frank V. Abstract—Senior finance managers now operate in an altered c-suite landscape. The executives reporting to the CEO... View Details
Keywords: Sean Silverthorne
- 01 Jun 2002
- News
In VMI Partnerships, the Devil is in the Data
decade, however, influential manufacturers such as Procter & Gamble and Campbell Soup initiated such partnerships to help smooth production cycles and improve profits. Retailers were wooed by the potential efficiencies of better inventory... View Details
Keywords: Laura Singleton (MBA 1988)
- 06 May 2014
- First Look
First Look: May 6
authority, substituting their economic and political sovereignty for the people's. This has been accomplished by creating an enormous public service sector operating in the material interest of politicians themselves and of their big... View Details
Keywords: Sean Silverthorne
- 19 Mar 2013
- First Look
First Look: March 19
platforms have open access, and developers invest to improve the platform. Proprietary platforms have closed access, and investment is done by the platform owner. We present four main results. First, the successful development of an open... View Details
Keywords: Sean Silverthorne