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  • All HBS Web  (3,161)
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  • 30 Jun 2020
  • Book

Capitalism Is More at Risk Than Ever

The book Capitalism at Risk first appeared in 2011. The problems it identified with social inequality, global trade strife, and environmental degradation have only accelerated by 2020. The new edition of Capitalism at Risk, subtitled How Business Can Lead, is expanded... View Details
Keywords: by Martha Lagace
  • 29 May 2006
  • What Do You Think?

How Important Is the “Service Sector Effect” on Productivity?

extractive industries. In the U.S., for example, fewer than 20 percent of all jobs are in non-services. Other developed economies are approaching this. This raises several questions. For example, just what is the optimal amount of service... View Details
Keywords: by James Heskett; Service
  • 27 Jan 2003
  • Research & Ideas

New Cluster Mapping Project Helps Companies Locate Facilities

linkages or externalities across industries. Regional economies and clusters are analyzed at various geographic levels including states, economic areas, and metropolitan areas. Access to top-level data on the CMP is free; more in-depth... View Details
Keywords: by Sean Silverthorne
  • 11 Feb 2008
  • Research & Ideas

Does Democracy Need a Marketing Manager?

marketing can be used to create a political process that entices consumers (voters) rather than makes them cynical. "We wanted to elevate understanding of the power and importance of marketing as a force for social good," the researchers wrote in View Details
Keywords: by Sean Silverthorne
  • 14 Oct 2008
  • Research & Ideas

Should You Bring Advertising Expertise In-House?

services in-house? Are there cost benefits, and do they depend on size? A: Previous research has shown that advertising agency operations are subject to economies of scale, and hence the advertiser faces a major tradeoff in choosing... View Details
Keywords: by Sarah Jane Gilbert; Advertising
  • 12 Dec 2019
  • Research & Ideas

How to Turn Down the Boil on Group Conflict

“People not only have stereotypes of what other people are like, they also have stereotypes of what other people believe,” Cikara says. “‘They hate us for our freedom,’ or ‘they think we’re liberal snowflakes,’ or ‘they’re doing that to... View Details
Keywords: by Michael Blanding
  • 03 Apr 2017
  • What Do You Think?

How About Investing in Human Infrastructure?

government involvement was an issue. Regardless of the vehicle for achieving it, there was little optimism that we would be seeing a significant incremental effort soon. As I read your responses, a question crossed my mind: In light of... View Details
Keywords: by James Heskett; Construction
  • 17 Oct 2013
  • Research & Ideas

Reserve Bank Governor Discusses India’s Financial Opportunities

Raghuram Rajan likens Indians' view of their economy to their view of the nation's cricket team. When the team's doing well, he says, fans essentially worship the players and ignore any flaws. But during a losing streak, the collective... View Details
Keywords: by Carmen Nobel
  • 17 Mar 2015
  • Research & Ideas

Where Did My Shopping Mall Go?

The new book Retail Revolution: Will Your Brick-and-Mortar Store Survive? argues that traditional store-front retailing is at an inflection point, under tremendous pressure from ecommerce and the changing wants and needs of a new... View Details
Keywords: by Sean Silverthorne; Retail
  • 13 Feb 2018
  • First Look

New Research and Ideas, February 13, 2018

economy and the history of ideas. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53906 2017 Advances in Strategic Management Capturing Value from Intellectual Property (IP) in a Global Environment By: Alcácer, Juan,... View Details
Keywords: Sean Silverthorne
  • 20 Jul 2016
  • Research & Ideas

Airplane Design Brings Out the Class Warfare in Us All

and jerk of your carry-on up to the overhead. An inelegant flop into the middle seat completes the journey—until the passenger in front shoves her seat back, removing your kneecaps. But new research shows that—in addition to these... View Details
Keywords: by Dina Gerdeman; Air Transportation; Sports; Travel
  • 30 Jan 2019
  • What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

value for customers, and extraordinary returns to investors. Neither had extensive schooling in business administration. John Bogle earned a liberal arts degree from Princeton. Herb Kelleher received his from Wesleyan, with majors in... View Details
Keywords: by James Heskett; Air Transportation; Financial Services
  • 22 Sep 2003
  • Research & Ideas

When Protestors Knock at Your Door

social and environmental issues? NGOs have become an important element of the global economy and firms should expect to interact with them.—Debora Spar Spar: Again, it really depends on the firm, the... View Details
Keywords: by Cynthia Churchwell
  • 08 Jan 2001
  • What Do You Think?

Have We Extended the Boundaries of the Firm Too Far?

standards of the Internet and willing to transfer databases to a "rival supplier" in the event of an unsatisfactory relationship (Joshua Doherty), and those maintaining a highly focused in-house R&D capability while... View Details
Keywords: by James Heskett
  • 07 Nov 2006
  • First Look

First Look: November 7, 2006

and how these differences in terms of economic development affect appropriate policy choices. In particular, questions arise as to the role of cluster initiatives, an instrument that has become more widely used in many countries in recent... View Details
Keywords: Sean Silverthorne
  • 11 Mar 2001
  • Research & Ideas

Wired and Black: Focus on Careers

New economy companies may be moving at the speed of light, but they still need managers who can get the job done, according to career development experts who spoke at the African-American Student Union conference, "The Digital... View Details
Keywords: by Carrie Levine
  • 29 Apr 2013
  • Research & Ideas

Are First-Time Buyers Left Out of Real Estate’s Rebound?

Several factors are generating a tailwind for the recovery, although it varies from market to market. In large measure it has to do with improvement in the economy as a whole, household formation (that is, children moving out of their... View Details
Keywords: Construction; Real Estate
  • 15 Apr 2008
  • First Look

First Look: April 15, 2008

serve significantly diverging customer bases. Such market-type dispersion is likely to compromise the headquarters' ability to control its local managers' behavior and satisfy the divergent needs of different types of customers. In this paper we find evidence that... View Details
Keywords: Martha Lagace
  • 04 Jan 2012
  • What Do You Think?

Income Inequality: What’s the Right Amount?

productivity flourishes where income disparity exists to a greater extent." Susan Rushworth offered "food for thought" in citing research that led her to conclude that "the faster the economy grew (as measured by GDP),... View Details
Keywords: by Jim Heskett
  • 17 Aug 2015
  • Research & Ideas

Who is Boss in the Sharing Economy?

than traditional businesses that employ their workers. And so it seemed until June, when the California Labor Commission disrupted the sharing economy when it declared that an Uber driver was View Details
Keywords: by Michael Blanding; Service; Technology
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