Learning By Doing - Publications - Faculty & Research

26 Nov 2001
Research & Ideas

Manager or Mentor? Why You Must Be Both

his teaching career at Wharton. As a newly minted twenty-nine-year-old professor there, he said, he found himself the recipient of a steady stream of practical advice from the senior faculty. Don't hang back by the blackboard when... View Details

Keywords: by Martha Lagace

18 Aug 2003
Research & Ideas

How New Managers Become Great Managers

and adversity.3 Warren Bennis, a renowned leadership expert, has concluded that it is the "crucibles," or tests and trials, in an individual's life that profoundly shape them as leaders.4 As many have observed, however, people View Details

Keywords: by Linda Hill

15 Jul 2013
Research & Ideas

Five Imperatives for Improving Health Care

anything we do to improve quality becomes almost irrelevant if we can't finance the system to deliver it." Hence the imperative to focus on value, the quality of outcome achieved per unit of cost spent View Details

Keywords: by Carmen Nobel; Health

20 Nov 2017
Research & Ideas

How Independent Bookstores Have Thrived in Spite of Amazon.com

Click HereIndependent bookstores provide a story of hope by focusing on core values that include community, curation, and convening. (Video by Amelia Kunhardt) When Amazon.com burst onto the nascent online... View Details

Keywords: by Carmen Nobel (with video by Amelia Kunhardt); Retail

28 Apr 2011
Op-Ed

While Waiting for Japan’s Recovery, Let’s Enhance Supplier Competitiveness at Home

The devastating Japanese earthquakes sent aftershocks of another kind to the economy: the potential disruption of the flow of goods from Japanese suppliers to US high-tech manufacturers. But the Obama administration and domestic companies View Details

Keywords: by Rosabeth Moss Kanter

26 Jun 2019
Research & Ideas

Why the US-China Tariff Standoff Hurts American Companies More

"We are the 'piggy bank' that everyone wants to take advantage of," President Donald Trump told his 61 million Twitter followers in May, days after he hiked tariffs on $200 billion worth of Chinese goods. "NO MORE!"" But research View Details

Keywords: by Danielle Kost; Retail; Manufacturing; Steel

13 Nov 2000
Research & Ideas

Managing to Learn: How Companies Can Turn Knowledge into Action

alone do not a learning organization make. The necessary complement is a mind-set of inquiry and experimentation, plus a knowledge-sharing process that enables everyone in a company to act in an informed way... View Details

Keywords: by Laurie Joan Aron

21 Jul 2010
Research & Ideas

HBS Faculty Debate Financial Reform Legislation

The Dodd-Frank Wall Street Reform and Consumer Protection Act slated to be signed this week by U.S. President Barack Obama has been called the most sweeping set of rules for banks and Wall Street since the Great Depression. But what View Details

Keywords: by Staff

02 Jul 2012
Research & Ideas

Why Good Deeds Invite Bad Publicity

Do companies with reputations for acting in socially responsible ways receive public goodwill when unpleasant news hits? The question of how much (or even if) corporate social responsibility (CSR) policies benefit companies beyond the... View Details

Keywords: by Michael Blanding; Energy

11 Jan 2017
Research & Ideas

The Paradoxical Quest to Make Food Look 'Natural' With Artificial Dyes

million boxes of fresh oranges shipped out of state were colored with synthetic dyes.” By the 1930s, synthetic food dyes were used routinely in sausages, pastas, candies, ice cream, and a host of other foods. View Details

Keywords: by Carmen Nobel

10 Mar 2014
Research & Ideas

Counting Up the Effects of Sarbanes-Oxley

relentlessly attacked in the US" while those most affected by the act as implemented express "acquiescence or even mild praise." The paper, SOX after Ten Years: A Multidisciplinary Review, is scheduled to be published later... View Details

Keywords: by Julia Hanna; Accounting; Banking

19 Oct 2016
Book

Three Critical Mistakes Digital Businesses Make With Content

Keywords: by Michael Blanding; Retail; Music

09 May 2017
What Do You Think?

Should Management Be Primarily Responsible to Shareholders?

success is valued too highly to be interrupted by a hostile takeover,” thus fostering sustainability. If sustainability is such an important issue, how do we encourage it? A number of suggestions were put... View Details

Keywords: by James Heskett

18 Apr 2011
Research & Ideas

It’s Not Nagging: Why Persistent, Redundant Communication Works

these findings with managers she says there's a relief among many to learn that all that communicating does work—that they aren't spinning their wheels during the workday. "People are like, 'Oh, my gosh, there is a name to what I do.... View Details

Keywords: by Kim Girard

17 Apr 2019
Research & Ideas

How Managers Stifle Creativity

at the art, and then try to make connections to some tricky problem that you're trying to solve in your work. It’s also very useful to stimulate your thinking by talking to other people—brainstorming or simply getting new input on your... View Details

Keywords: by Danielle Kost

18 Jul 2024
Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

welcome. In fact, new hires often enter fresh roles feeling optimistic and confident their organizations are eager to hear from them, but over time, employees increasingly feel less “psychologically safe” to contribute ideas, new research View Details

Keywords: by Michael Blanding; Health

23 Nov 2009
Research & Ideas

Management’s Role in Reforming Health Care

individual patient. However, routine practice is itself a fertile source of innovations in care, in both what to do and how to do it. Medical knowledge and how to operationalize it can be View Details

Keywords: by Martha Lagace; Health

01 Mar 2023
What Do You Think?

How Much Does 'Deep Purpose' Matter to the Bottom Line?

(iStockphoto/PeopleImages) An organization’s mission is widely recognized as its reason for being. Enlightened leaders have long known and believed that the heart of an organization’s culture is described not just by “how we View Details