Informal Investment - Publications - Faculty & Research

04 Mar 2002
Research & Ideas

Don’t Lose Money With Customers

maintaining underperforming customer relationships. This research addresses the final phase of the process—comparing the resources invested in managing customer relationships with the results they generate, and applying that View Details

Keywords: by Peter K. Jacobs

23 Aug 2004
Research & Ideas

New Challenges for Long-Term Investors

Is there a single best investment allocation strategy for the long-term investor? Some theories favor a one-portfolio-for-all investors approach, emphasizing a best-mix-of-assets program. The more traditional approach, which developed out... View Details

Keywords: by Ann Cullen

01 Sep 2024
News

Far-Reaching Impact

Above: Teachers in India's daycare system draw on Rocket Learning's digital platform to enhance learning. Photo courtesy Rocket Learning When the news reached Namya Mahajan (MBA 2022) as her HBS graduation was approaching that she would receive financial assistance to... View Details

Keywords: Jennifer Gillespie

13 Mar 2012
First Look

First Look: March 13

investigate a puzzling phenomenon in which firms make investment decisions that purposefully do not maximize expected profits. Using an extension to the newsvendor model, we focus on a relatively common scenario in which the firm's... View Details

Keywords: Sean Silverthorne

11 Jul 2017
News

The Right Thing to Do

direct boss get fired for trying to inform the senior management. In 2011, Hunt was told to change the quality control reports so they looked better than they were. That’s when she took a stand. Episode two, “Ask Why,” focuses on Enron,... View Details

Keywords: Constantine von Hoffman; Securities, Commodities, and Other Financial Investments; Securities, Commodities, and Other Financial Investments; Securities, Commodities, and Other Financial Investments; Securities, Commodities, and Other Financial Investments

30 Jan 2006
HBS Case

The Case of the Mystery Writer’s Brand

marketing his work, sometimes investing his own money in outlets such as television commercials and billboards that are more frequently used for fast food than books. Whatever the genre (he has also published romance novels, science... View Details

Keywords: by Julia Hanna; Information; Information; Information

01 Dec 2017
News

Bridging Domains

chairman of global private equity investing at Goldman Sachs, Sanjeev observes, “Every business in the world is interacting with science and engineering today. There’s a tremendous need for managers to become more conversant in how... View Details

01 Dec 2017
News

Leadership in Practice

challenges.” After 14 years at DLJ, Dawson moved to Wellspring in 2001 and was named CEO in 2014. He has led or cosponsored many of the firm’s most successful investments in distribution, consumer and business services, and industrial... View Details

01 Sep 2007
News

Spring Reunions

Dean Jay Light ( right) entertained alumni in the Dean’s House garden. Sectionmates forever! Photos by Neal Hamberg At last June’s reunions, if you had a nickel for every time someone said “It’s great to see you again!” you’d have a tidy sum to plow into some of those... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

01 Sep 2020
News

Alumni and Faculty Books for September 2020

this growth is inevitable as the divide between man and machine blurs. Hot Stocks: Investing for Impact and Profit in a Warming World by James Ellman (MBA 1994) Rowman & Littlefield The world is warming, our portfolios will have to adapt,... View Details

08 Mar 2017
News

Energy Efficiency as a Common Purpose

less of our product. And we do that through innovative billing strategies that allow them to repay investments in their own household that make it more efficient on their utility bill. “The AMP program for me was a real life-changing... View Details

11 Jan 2000
Research & Ideas

Calling All Managers: How to Build a Better Call Center

call centers, with their attendant voice response units (VRUs—also known as automated voice response systems), need not be so inefficient. When a company manages its call center well, effectively linking a triad of service, information... View Details

Keywords: by Martha Lagace; Service; Financial Services

01 Mar 2019
News

Alumni and Faculty Books for March 2019

as how French people are like coconuts; Can you learn to argue like a French person? What books have changed French lives? And, most important of all, how do you keep your soup from exploding? New to Big: How Companies Can Create Like Entrepreneurs, View Details

01 Jun 2017
News

The Exchange: Venture Forth

illustration by Peter Arkle When Professor Paul Gompers began studying the venture capital industry in the late 1980s, colleagues often wondered why. “They’d say that it’s such a backwater and unimportant industry,” he recalls. With more than $127 billion View Details

Keywords: April White

30 Sep 2008
First Look

First Look: September 30, 2008

competition effect whereby increasing rivalry shapes, and often decreases, incentives to expend effort and invest in innovation; and 2) a parallel search effect whereby adding greater numbers of "searchers" benefits innovation... View Details

Keywords: Martha Lagace

01 Apr 2001
News

K.O. Chia: The Voice of Experience

success or disaster. “When I sit on a board, I think of it as mentoring,” says Chia, EVP of Walden International Investment Group in Hong Kong. “I don’t think of myself as a venture capitalist but as somebody providing venture assistance,... View Details

Keywords: Alejandro Reyes; Hewlitt-Packard; Apple; Information; Information; Information

14 Jul 2009
First Look

First Look: July 14

participation in OS arises as the optimal decision of profit-maximizing firms, and (2) OS and P firms may (or may not) coexist in equilibrium. Firms decide their type and investment in R&D and sell packages composed of a primary good... View Details