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  • All HBS Web  (3,374)
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  • 02 Apr 2019
  • First Look

New Research and Ideas, April 2, 2019

Hi-R-Me: Making Sales Calls This case study focuses on a professional services firm (“Performance Improvement Consulting”) and its sales calls on Hi-R-Me, a potential client. The case is supplemented by... View Details
Keywords: Dina Gerdeman
  • 22 Feb 2011
  • Research & Ideas

The Most Important Management Trends of the (Still Young) Twenty-First Century

Internet-based companies like Google record every click and keystroke of every customer, analyzing the data to continuously improve their products and marketing. Customers are courted and supply chains are managed via websites, social... View Details
Keywords: by Sean Silverthorne
  • 05 Oct 2009
  • Research & Ideas

The Vanguard Corporation

sense of purpose could use that to guide innovation. One of the exciting parts of SuperCorp and the rise of this company model is that it's actually a way to develop products and services faster, to get more innovation, and to showcase... View Details
Keywords: by Sean Silverthorne
  • 15 Aug 2005
  • HBS Case

Classic Cases Live On at HBS

company, has developed a new "cushion pad" that will improve the pile-driving process, a common activity in the construction of large structures such as bridges and buildings. Piles—heavy beams of concrete, steel, or other... View Details
Keywords: by Garry Emmons
  • 20 Feb 2008
  • First Look

First Look: February 20, 2008

information about how to switch to export crops, makes in-kind loans for the purchase of the agricultural inputs, and provides marketing services by facilitating the transaction with exporters. The experimental evaluation design randomly... View Details
Keywords: Martha Lagace
  • 07 Feb 2012
  • First Look

First Look: February 7

to invest in social service provision. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/212055-PDF-ENG China Life: Micro Insurance for the Poor Shawn Cole and Lilei XuHarvard Business School Case 212-030 China Life must decide... View Details
Keywords: Sean Silverthorne
  • 28 Aug 2012
  • First Look

First Look: August 28

likely attributable to improvements in comparability (i.e., better precision of across-firm information) than to changes in information quality specific to the firm (i.e., core information quality). If IFRS adoption View Details
Keywords: Sean Silverthorne
  • 03 Apr 2012
  • First Look

First Look: April 3

leadership development programs for residents. The authors first present a definition of clinical leadership and highlight evidence that effective frontline clinical leadership improves both clinical outcomes and satisfaction for patients... View Details
Keywords: Carmen Nobel
  • 12 Feb 2008
  • First Look

First Look: February 12, 2007

forecasts to align investors' expectations with their own, we predict that managers increased the quality of their earnings forecasts during the 1990s in order to keep pace with the improved forward-looking information provided by... View Details
Keywords: Martha Lagace
  • 08 Oct 2012
  • Research & Ideas

The Immigrants Who Built America’s Financial System

Monticello, you've seen that it's full of very expensive stuff from all over the world. In 1788, when Jefferson came home from Paris after four years as ambassador to France, he had 70 trunks full of books, wine, and Paris fashions, all... View Details
Keywords: by Julia Hanna; Financial Services; Financial Services
  • 13 Sep 2011
  • First Look

First Look: September 13

of software-as-a-service apps for a wide range of business needs from customer management to human resources, while the portal service gives businesses the ability to manage all their apps in one place from user management to single... View Details
Keywords: Sean Silverthorne
  • 12 Sep 2012
  • Research & Ideas

The Unexpected Link Between Cadavers and Careers

nonprofit entrepreneurial ventures have begun to address the need for cadavers. Generally, recruiters for these ventures target those for whom death is likely to be top of mind. "They'll set up a stand at a retirees' convention, go to nursing View Details
Keywords: by Carmen Nobel; Education; Health
  • 25 May 2016
  • Research & Ideas

How Consumers and Businesses are Reshaping Public Health

disaster that killed over 1,000 factory workers in Bangladesh in 2013 highlighted to Western consumers the challenging conditions faced by the workers who made their clothes. Consumer pressure on Western retailers worked its way back up the supply chain to force View Details
Keywords: by John A. Quelch; Health
  • 14 Oct 2009
  • First Look

First Look: October 14

capitalize on its innovation: strengthening antitrust and intellectual property rights enforcement; improving the legal infrastructure (e.g., producing more corporate lawyers); lowering barriers to entry for foreign investment; and... View Details
Keywords: Martha Lagace
  • 19 Jul 2011
  • Research & Ideas

Rupert Murdoch and the Seeds of Moral Hazard

actually built by these firms? Many would argue that answers to these questions are irrelevant. As long as services are performed and products manufactured, they say, such organizational configurations are beneficial. They allow companies... View Details
Keywords: by Staff; Journalism & News; Publishing
  • 03 Mar 2011
  • Research & Ideas

HBS Faculty on Revolution in the Middle East and North Africa

declining. Banking and other financial services are now more important to the national economy. Security forces initially fired upon demonstrators, but withdrew after President Obama intervened with a phone call to the king. Some... View Details
Keywords: Re: Deepak Malhotra; Energy; Utilities
  • 08 Aug 2011
  • Research & Ideas

The Death of the Global Manager

consumer trend or technological development may be emerging in Germany or Japan, not your home market," Bartlett says. "Having eyes and ears around the world is critical, as is having the response capabilities to tap into the... View Details
Keywords: by Julia Hanna
  • 05 Dec 2017
  • First Look

First Look at New Research and Ideas, December 5, 2017

S. Fader, Sunil Gupta, Bruce Hardie, Aurelie Lemmens, Barak Libai, David T. Neal, Foster Provost, and Rom Schrift Abstract—In today’s turbulent business environment, customer retention presents a significant challenge for many service... View Details
Keywords: Sean Silverthorne
  • 18 Feb 2014
  • First Look

First Look: February 18

participating firms' goods and services. Within a model of repeat experience good purchase, we examine two mechanisms by which a discount voucher service can benefit affiliated firms: price discrimination and advertising. For vouchers to... View Details
Keywords: Sean Silverthorne
  • 12 Oct 2011
  • First Look

First Look: October 12

influence a team's knowledge-integration capability. We test our theoretical framework using data on knowledge workers in professional services and discuss implications for research and practice. Manage the Culture Cycle Author:James L.... View Details
Keywords: Sean Silverthorne
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