Global Work - Publications - Faculty & Research

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For Organizations | Social Enterprise | Harvard Business School

completed together in any order to earn a comprehensive certificate. Business in Society Courses at HBS Online Discover how to align purpose with profit and develop the skills to help your business address today’s global challenges... View Details

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C. Roland Christensen - Christensen Center for Teaching & Learning

questions intrigued me throughout my career.” Another request for help came from Harvard President Derek Bok in the mid-1970s regarding the quality of teaching throughout the University. Building on his work at HBS, Christensen responded... View Details

18 Dec 2018
First Look

New Research and Ideas, December 18, 2018

benign envy in addition to decreasing their perceptions of the entrepreneur’s hubristic pride (i.e., arrogance) while increasing their perceptions of the entrepreneur’s authentic pride (i.e., confidence). These findings align with previous View Details

Keywords: Dina Gerdeman

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About - Behavioral Finance & Financial Stability

About About The global financial crisis brought to the forefront of academic and policy discussion the question of how best to ensure the stability of the financial system. Researchers at Harvard have led groundbreaking research on bank... View Details

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Greenhill House | About

global engagement is even more critical today, when more than 30 percent of the MBA class is international, and 31 percent of alumni live and work outside the United States. The Greenhills’ generous... View Details

01 Mar 2024
News

Counter Intelligence

When Pano Christou (AMP 195, 2018) was hired at Pret A Manger in 2000, the idea that he would one day run the entire company could not have been further from his mind. At the chain’s Carnaby Street shop, in London’s Soho district, the 22-year-old had enough work just... View Details

Keywords: Amy Crawford

01 Dec 2006
What Do You Think?

How Important Is Quality of Labor? And How Is It Achieved?

Summing Up Among responses to this month's column, there was little disagreement with the premise that attitude trumps skills in the selection of new employees. C. J. Cullinane commented: "Attitude is all! I have worked with a group... View Details

Keywords: by by Jim Heskett

25 Aug 2009
First Look

First Look: August 25

Working PapersAnger and Regulation Authors:Rafael Di Tella and Juan DubraNBER Working Paper Series, No. 15201, August 2009 Abstract We propose a model where voters experience an emotional cost when they... View Details

Keywords: Martha Lagace

30 May 2017
First Look

First Look at New Research and Ideas, May 30

2017 Advances in Strategic Management Geography, Location, and Strategy By: Alcácer, Juan, Bruce Kogut, Catherine Thomas, and Bernard Yin Yeung, eds. Abstract—Changes in both technology and global political economy have vastly accelerated... View Details

Keywords: Sean Silverthorne

28 Jan 2008
Research & Ideas

Billions of Entrepreneurs in China and India

that they can leverage both countries symbiotically. Second, conduct a series of experiments. An entrepreneur has to make many decisions: how much money to sink in, whether to partner, how to work with relevant government or regulatory... View Details

Keywords: by Martha Lagace

19 Apr 2004
Research & Ideas

Birth of the American Salesman

Influence People, published originally in 1937, remains one of the most popular and draws in part on lessons the author learned working as a salesman for Armour. Q: You trace the world of selling in America and the salesman from the... View Details

Keywords: by Laura Linard

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Online Leadership Principles Course | HBS Online

Entrepreneurs Prepare for leadership roles after working as an individual contributor or functional specialist. "I found the content of the course to be extremely informative and applicable to the real challenges of being a leader. I... View Details

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Leadership Transitions | Baker Library | Bloomberg Center | Harvard Business School

Introduction 1840s – 1880s General Merchants to Commodities Brokers 1880s – 1920s Investment Banking & Securities Underwriting 1920s – 1960s Investing in Emerging Industries 1850–1968 Lehman Brothers Family Partners 1960s – 2000s Leadership Transitions 2008 Bankruptcy... View Details

September 2013 (Revised April 2014)
Teaching Note

Transitions Asia: Managing Across Cultures

By: Roy Y.J. Chua, Sharon Mozgai and Dawn Lau

The director of an interim executive research firm, Chee Lung Tham, faced a clash of culture and management styles when his mainland China client threatened to fire the American interim manager that Tham had assigned. The client, Wong Lung, ran a family-owned garment... View Details

Keywords: China; Cross-cultural Management; Family Business; Cross-Cultural and Cross-Border Issues; Management Style; Service Industry; China

Citation

Purchase

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

centricity cannot be achieved by simply listening to customers about their experiences with Best Buy; the company has to commit to owning the customers' problems and working creatively to solve them. Faced with increased price competition... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

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Innovation & Innovative Capacity - Institute For Strategy And Competitiveness

Innovation also holds the key to solving many of the world’s most pressing social challenges such as health care and improving the quality of the physical environment. The institute works with U.S. and international leaders to assess... View Details

18 Jan 2022
Research & Ideas

How Eliminating Non-Competes Could Reshape Tech

jobs with competitors. They can often even prevent them from working in the same industry, especially when employers are intentionally vague in defining the competition in non-compete agreements. As Professor Matt Marx of Cornell... View Details

Keywords: by Kristen Senz; Technology

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Recognizing Our Donors - Alumni

Giving Recognizing Our Donors Giving Recognizing Our Donors Celebrating Your Commitment HBS is grateful for every donor All donors are recognized in the annual Report on Giving and receive information about the impact of their support on the View Details

Blog

Making the Decision to Attend: Our Participants Share Their Stories

trust, thinking strategically, analyzing trade-offs, working in a global organization, an understanding the role of the CEO." Daniela Terminel CEO Global Health Corps If you... View Details

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Online Business Strategy Course | HBS Online

to determine how to lift WTP in ways that don’t rely on scale 5 hrs Module 4 Creating Value for Talent Discover ways to make work more attractive for your employees, understand the difference between lowering WTS and reducing... View Details

Publications