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  • 10 Aug 2009
  • Research & Ideas

High Commitment, High Performance Management

With many companies battered by the economy, commitment from leaders and employees might seem like increasingly precious resources. Yet commitment and performance are essential elements of any successful firm no matter the View Details
Keywords: by Martha Lagace
  • 23 Sep 2022
  • Research & Ideas

8 Strategies to Sustain Business Innovation

other dramatic pivots: Twitter was created as a text-style messaging program for a podcast company. Yelp was born as an automated email service. YouTube was originally an online dating site. Now they’re anchors of the digital world. “You... View Details
Keywords: by Lane Lambert
  • 20 Jan 2022
  • Op-Ed

3 Steps to Help Companies Rebuild Trust During the Pandemic

input from employees on what they need. This may seem obvious, but in the 2021 Future Forum survey, 66 percent of executives reported they developed their post-pandemic workforce policies with little to no input from employees. Develop... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
  • 18 Dec 2013
  • HBS Case

Lessons from the Lance Armstrong Cheating Scandal

Corrupted, which was taught to all incoming MBAs on their second day on campus in the fall. The goal was to get them to think about their own values and the obligations they have to shape the culture of an... View Details
Keywords: by Michael Blanding; Sports
  • 05 May 2008
  • Research & Ideas

Connecting with Consumers Using Deep Metaphors

baby aspirin to home computers to the meaning of quality health care. Q: Why are these metaphors important for effective marketing? What happens when marketing does not give attention to them in branding and... View Details
Keywords: by Martha Lagace; Consumer Products
  • 19 May 2022
  • Blog Post

HKS Policy Analysis Exercise Showcase

awareness in the city of South Bend, and much more. Clients included the World Health Organization, U.S. Department of State, Human Rights Watch, San Francisco Office View Details
  • 19 Jul 2011
  • First Look

First Look: July 19

opportunistic traders are local non-senior insiders, who come from geographically concentrated, poorly governed firms. Lastly, opportunistic traders are significantly more likely to have SEC enforcement action taken against them and... View Details
Keywords: Sean Silverthorne
  • 17 Jul 2012
  • First Look

First Look: July 17

controllers relied on the cultural authority of financial economics and the "full fair value" logic. Second, top management's interactive use of a particular control... View Details
Keywords: Sean Silverthorne
  • 23 Aug 2016
  • First Look

August 23, 2016

over time. Two lab studies replicate our main findings and show that behavioral biases due to differences in perceptions of expertise drive the effect. Our research contributes not only to operations research, but also to the practice... View Details
Keywords: Sean Silverthorne
  • Web

Mid-US - Global

Archie L. Jones and Ai-Ling Jamila Malone This case study chronicles the transformative entrepreneurial path of Demond Martin, co-founder and CEO of WellWithAll, a health and... View Details
  • January 2025
  • Case

Netflix: Takedown Troubles

By: Clayton S. Rose, Tom Quinn and Maxim Pike Harrell
In October 2021, Netflix Co-CEO Ted Sarandos sent an all-staff email addressing backlash to comedian Dave Chappelle’s new stand-up special, The Closer. Released on October 5, the comedian’s depiction of the transgender community and other LGBTQ+ groups prompted... View Details
Keywords: Change; Disruption; Competency and Skills; Talent and Talent Management; Customers; Customer Satisfaction; Decision Making; Cost vs Benefits; Demographics; Ethics; Governance; Corporate Accountability; Human Resources; Employees; Recruitment; Retention; Leadership; Management; Crisis Management; Risk Management; Organizations; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Society; Civil Society or Community; Social Issues; Strategic Planning; Adaptation; Motion Pictures and Video Industry
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  • 04 Jan 2012
  • First Look

First Look: January 4

wave of modern globalization started in the nineteenth century, there began a massive homogenization of beauty ideals around the world that has, to some extent, continued until the present day. This had... View Details
Keywords: Carmen Nobel
  • 30 Jun 2021
  • In Practice

The Harvard Business School Faculty Summer Reader 2021

What’s on HBS faculty members’ reading list for summer 2021? Which books are most meaningful to them and why? Below, faculty share their top picks, ranging from biographies and memoirs to their colleagues’ latest works. Julia Austin: Social justice and the Obamas I... View Details
Keywords: by Kathryn Haviland
  • December 2022
  • Case

To Feed the Planet: Juan Luciano at ADM

By: Joshua D. Margolis, David E. Bell, Damien McLoughlin, Stacy Straaberg and James Weber
In December 2022, Juan Luciano, Chairman and CEO of agribusiness and nutrition giant ADM, considered the next phase of the historic company’s future. Beginning in 2011 when he joined as COO and moving into his tenure as CEO in 2015, Luciano led a transformation of ADM... View Details
Keywords: Agriculture; Leadership; Agribusiness; Acquisition; Business Units; Customer Focus and Relationships; Customer Value and Value Chain; Forecasting and Prediction; Capital; Cash; Cost of Capital; Cost Management; Profit; Food; Global Range; Innovation Strategy; Leadership Development; Leadership Style; Leading Change; Growth and Development Strategy; Risk Management; Organizational Culture; Organizational Structure; Strategic Planning; Risk and Uncertainty; Adaptation; Business Strategy; Corporate Strategy; Vertical Integration; Value Creation; Transformation; Agriculture and Agribusiness Industry; Energy Industry; United States; Chicago
Related
  • Web

Research - Global

Riccardi needed to develop and present an action plan to the board of the company that owned Moleskine. Riccardi was hired because Moleskine had recently overextended its reach... View Details
  • Web

Measure Outcomes & Cost for Every Patient - Institute For Strategy And Competitiveness

health care agenda. Health care invests billions of dollars in quality measurement programs and complex cost accounting systems yet these systems currently fail to collect... View Details
  • 02 Sep 2015
  • What Do You Think?

What's Wrong With Amazon’s Low-Retention HR Strategy?

This past month, a New York Times report on Amazon’s personnel strategies prompted several days of intense debate.  A number of questions can be raised about the article itself, given the fact that much... View Details
Keywords: by James Heskett; Web Services; Retail; Apparel & Accessories; Consumer Products; Fashion
  • 23 Nov 2021
  • Research & Ideas

The Vinyl Renaissance: Take Those Old Records Off the Shelf

of our clients are upping their order sizes. They’ll say, “I only want 2,000 records.” They’ll put the order in and then say, “We sold through that too fast. We need 6,000.” So, all of our capacity View Details
Keywords: by Christine Pazzanese, Harvard Gazette; Music
  • 27 Jun 2011
  • Research & Ideas

Recovering from the Need to Achieve

DeLong's prescription. He calls for the reader to stop and reflect with self-awareness; let go of the past; create a vision or specific goal with an agenda; seek support through mentors and a network; don't blink (or fall back on old... View Details
Keywords: by Kim Girard
  • 29 Aug 2018
  • What Do You Think?

What Should Harley-Davidson’s Management Do?

planning for move of EU manufacturing offshore ” Most respondents suggested that the Company’s survival was more closely associated with product/market issues than the logistics and politics View Details
Keywords: by James Heskett; Auto