Publications

September 1993 (Revised June 1994)
Supplement

Hewlett-Packard: Singapore (B)

By: Dorothy A. Leonard

Discusses the printer Hewlett-Packard has developed. View Details

Keywords: Risk and Uncertainty; Product Development; Research; Marketing; Market Entry and Exit; Computer Industry; Computer Industry; Singapore

March 1998 (Revised March 1999)
Case

Dell Online

By: V. Kasturi Rangan and Marie Bell

Dell started online commerce for its PCs in 1996, and by 1997 had achieved a sales rate of $3 million a day. The case describes the internal process that led to these dramatic results and poses the question of how the firm should leverage this activity to meet Michael... View Details

Keywords: Consumer Behavior; Market Transactions; Goals and Objectives; Business Processes; Distribution Channels; Internet and the Web; Information Infrastructure; Competitive Advantage; Computer Industry; Computer Industry

19 Sep 2019
News

Predicting Human Behaviors

partner, Honda) began in August 2014, when Misra started his year as a Blavatnik Fellow in Life Science Entrepreneurship, a program launched in 2013 at HBS. Among the numerous scientists Misra met with in his search for marketable life science ventures was an... View Details

Keywords: April White

Web

Scott D. Cook | Baker Library

inspired him to seek an idea for a company of his own. One day when his wife was complaining about paying the bills, Scott realized that the new personal computers people had just begun to purchase in significant numbers could be put to... View Details

01 Dec 2000
News

Bottom-Line Beauty

www.bluemercury.com. With a $60,000 budget for the first six months of operation, Malcolm kept a tight rein on unnecessary expenditures, choosing low-cost eMachines over standard desktop computers for her employees' relatively light... View Details

Keywords: Health and Personal Care Stores; Retail Trade

Web

Tools & Services | Information Technology

manage their digital artifacts. Support We're here with friendly, easy-to-understand support so you can focus on teaching, learning, and supporting the School. Computer & Mobile Device Support Learn more about the devices available at HBS... View Details

07 Apr 2003
Research & Ideas

XTV: Xerox’s Attempted Recovery From “Fumbling the Future”

in the book, were overwhelmed by Xerox's mismanagement of the computer applications for its technology. In response to the criticism set forth by the two authors, who were consultants for McKinsey, Xerox decided to improve its ability to... View Details

Keywords: by Henry Chesbrough

05 Jul 2006
Working Paper Summaries

Economic and Technical Drivers of Technology Choice: Browsers

Keywords: by Timothy F. Bresnahan & Pai-Ling Yin; Computer; Computer

05 Jul 2006
Working Paper Summaries

Why IT Matters in Midsized Firms

Keywords: by Marco Iansiti, George Favaloro, James Utzschneider & Greg Richards; Computer; Computer

April 1990 (Revised June 1993)
Teaching Note

Understanding the U.S. Dollar in 1985 & 1987, Teaching Note

By: W. Carl Kester

Keywords: Financing and Loans; Agreements and Arrangements; Computer Industry

August 1997 (Revised July 1999)
Case

Hewlett-Packard's Santa Rosa Systems Division (B): The Second Profiling Iteration

By: Michael Beer and Gregory C. Rogers

Describes the process of transforming a recently formed division of Hewlett-Packard. View Details

Keywords: Business Divisions; Transformation; Computer Industry

September 1995 (Revised May 2002)
Supplement

Intel Pentium Chip Controversy (B), The

By: V.G. Narayanan and James D Evans

Supplements the (A) case. View Details

Keywords: Information Infrastructure; Conflict and Resolution; Computer Industry

May 2008 (Revised March 2010)
Supplement

Palm (B): 2001

By: Ramon Casadesus-Masanell, Kevin Boudreau and Jordan Mitchell

This case series looks at three important inflection points in Palm's history that relate to decisions about its platform: when the company was debating whether to open its operating system (OS) for licensing to third-party hardware manufacturers; 2001, when the... View Details

Keywords: History; Decisions; Business Model; Technological Innovation; Strategy; Value Creation; Digital Platforms; Rights; Competition; Computer Industry

October 2006
Supplement

Hewlett-Packard (B)

By: Rohit Deshpande and Seth Schulman

Keywords: Computer Industry

April 2004 (Revised November 2005)
Teaching Note

Microsoft: Positioning the Tablet PC (TN)

By: Youngme E. Moon

Teaching Note to (9-502-051). View Details

Keywords: Product Positioning; Computer Industry

August 2003
Case

Wintel (E): From Multi-Market Contact to Multi-Geographic Contact

By: David B. Yoffie

Supplements the (A) case. View Details

Keywords: Computer Industry

July 2003 (Revised October 2013)
Case

Model N Inc.

By: Marco Iansiti and Alison Berkley Wagonfeld

The CEO of a Silicon Valley start-up needed to make organizational and product changes to deliver a new software solution to a Fortune 500 customer. He was wondering how he should structure the company to best meet the requirements for this particular customer, while... View Details

Keywords: Business Model; Business Startups; Trends; Communication; Customer Focus and Relationships; Selection and Staffing; Time Management; Organizational Change and Adaptation; Business Strategy; Software; Computer Industry

July 2002 (Revised March 2005)
Case

Kendall Square Research Corporation (A) (Abridged)

By: William J. Bruns Jr. and F. Warren McFarlan

Kendall Square Research was a small competitor in the supercomputer industry. Sales grew rapidly in 1992 and early 1993, and the company sold stock to the public for the first time. Analysts forecasted higher earnings for 1993, then the company's revenue recognition... View Details

Keywords: Revenue Recognition; Standards; Accounting Audits; Computer Industry