Communication Technologies - Publications - Faculty & Research

Profile

Fatou Bintou Sagnang

something that impacts people, but also draws me close to people. I just didn't see myself being in a lab all the time. I wanted to interact—business was a way for me to get to that." Connecting the dots, filling the plate After three and a half years with... View Details

Keywords: Consulting; Tech

16 Sep 2013
News

Canada’s Native Son

by Maureen Harmon Blaine Favel Blaine Favel (MBA 2001) grew up on Cree Indian reservation. His father was a chief, as was his grandfather before him. "It was a true democracy back then," says Favel, when a chief served at the will of the people. Favel recalls his... View Details

Keywords: First Nations; Oil and Gas Extraction; Mining; Educational Services; Support Activities for Agriculture and Forestry; Agriculture

18 Aug 2021
News

Alumni on the Black Lives Matter Movement

2021 AUGUST 12 Edwards Lifesciences Corporation recently announced that it has established a $100 million Social Impact Investment Fund “aimed at advancing racial equity through economic development, especially in predominantly Black and underserved View Details

01 Mar 2016
News

Alumni and Faculty Books for March 2016

with comical tales are perceptive looks at things as different as family Christmas rituals, and the impact of 40 years of communism on society. When Climate Change Hits Home by Diogo Castro Freire (MBA 2012) (Amazon Digital Services LLC)... View Details

01 Feb 1998
News

Short Takes

how to work with a diverse group of people in a situation where you are not the boss. You have to lead with your ability, passion, and conviction," says Austin. His findings also indicate that corporate involvement in the community not... View Details

Keywords: Judith A. Ross

18 Nov 2021
Op-Ed

5 Principles for Scaling Change from IBM’s High School Innovation

students are graduates of Pathways in Technology Early College High School (P-TECH), an innovative six-year public high school program spearheaded by IBM that has improved college completion rates among disadvantaged youth and created a... View Details

Keywords: by Kristen Senz

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Krisha Patel | MBA

Krisha Patel Chemical & Physical Biology / Computer Science Dunster 2025 Cohort 6 Innovation and technology are true architects of change, especially when used to develop solutions that are user-centric, socially responsible and... View Details

01 Oct 1999
News

HBS Alumni Association Board of Directors: President's Report

ways in which technology can be used proactively to serve alumni. Possible projects include developing a strategy for "push" technology, designing a format for communicating regularly with graduates about... View Details

December 2012 (Revised October 2013)
Case

Developing the Materiality Matrix at Telefónica

By: Robert G. Eccles, George Serafeim and Asun Cano-Escoriaza

Telefónica, one of the largest telecommunication companies in the world and headquartered in Spain, has been issuing a corporate sustainability report since 2002. In its 2011 Sustainability report, the company included a "materiality matrix," and was one of only five... View Details

Keywords: Sustainability; Sustainability Reporting; Sustainable Strategy; CSR; Corporate Social Responsibility; Communication Technology; Environmental Accounting; Corporate Social Responsibility and Impact; Environmental Sustainability; Telecommunications Industry; Spain

Citation

Educators

Purchase

01 Sep 2011
News

Water for Life

lives, provide a much-needed service, and, at the same time, make reasonable returns on our investment. It was a conscious effort on the part of Manila Water to provide the same level of service to all customers, including those in low-income communities. These... View Details

Keywords: Waste Management and Remediation Services; Corporate Services; Water, Sewage and Supply Systems; Utilities

2022
Working Paper

Rethinking Explainability as a Dialogue: A Practitioner's Perspective

By: Himabindu Lakkaraju, Dylan Slack, Yuxin Chen, Chenhao Tan and Sameer Singh

As practitioners increasingly deploy machine learning models in critical domains such as healthcare, finance, and policy, it becomes vital to ensure that domain experts function effectively alongside these models. Explainability is one way to bridge the gap between... View Details

Keywords: Natural Language Conversations; AI and Machine Learning; Experience and Expertise; Interactive Communication; Business and Stakeholder Relations

Citation

Read Now

14 Dec 2009
News

Salman Khan, Math Master of the Internet

Keywords: online education; Educational Services; News, Library, Internet, and Other Services; Information

11 Jul 2025
News

Utah Club Dives into Great Salt Lake’s Challenges; Colorado Alumni Talk Defense Over Breakfast

Utah Alumni Explore Future of Great Salt Lake The HBS Club of Utah recently got an insider’s look at the economic and ecological health of the Great Salt Lake (GSL) with a presentation by Utah’s first GSL commissioner, Brian Steed, at the headquarters of Traeger Grills... View Details

Keywords: Margie Kelley

22 Jun 2023
News

Finding Her Place

Photo: Courtesy Chapman Partnership Symeria Hudson (MBA 1997) never expected to find herself leading a nonprofit. Hudson had spent the first 25 years of her career in the corporate world—the first 10 years in consumer goods and then 15 in the medical View Details

01 Sep 2003
News

Alumni Bookshelf

Authentic Leadership by William W. (“Bill”) George (MBA ’66) (Jossey-Bass) Drawing from a decade of experience as CEO and chairman of medical technology company Medtronic, George analyzes the causes of the current crisis in corporate... View Details

Keywords: Publishing Industries (except Internet); Information

Web

Frost & Sullivan | Baker Library

Business & Financial Services Chemicals, Materials & Nutrition Electronics & Security Energy & Power Environment & Sustainability Healthcare Industrial Automation Information & Communication Technologies... View Details

Web

Student Association | MBA

Representatives, Career Representatives, Technology Representatives, Community Values Representatives, etc.). Executive Committee The Executive Committee consists of the two Co-Presidents and Chief Financial... View Details

Web

April Chen | MBA

nonprofits and government agencies. Through this course, Harvard Tech for Social Good, and my internships, I've had the opportunity to work with several public interest tech organizations. They've taught me that no matter how innovative your View Details

30 May 2014
News

Ravi Venkatesan: Making A Difference

01 Jun 2001
News

Q&A: Donna Dubinsky

technology from a competitor? We felt the Palm OS was the best platform for a handheld. OK, we were biased on this subject! We knew that we could get a product to market much faster by licensing the operating system rather than creating... View Details

Keywords: Julia Hanna; PalmPilot; Apple; Telecommunications; Information

Publications