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Show Results For
- All HBS Web
(11,292)
- People (42)
- News (3,560)
- Research (5,646)
- Events (28)
- Multimedia (141)
- Faculty Publications (3,113)
- 02 Feb 2004
- What Do You Think?
Leadership: A Matter of Sustaining or Eliminating Groupthink?
rejection of the term "groupthink" in favor of "consensus." As Charles Cullinane put it, "Consensus ensures everybody is going in the same direction, but I feel groupthink ensures... View Details
Keywords: by James Heskett
- 02 Sep 2002
- Research & Ideas
The Role of Government When All Else Fails
soundness of their banks, that product liability law has led consumers to be more careless in the way they use products, and so on. While many of these criticisms are probably exaggerated, it is undoubtedly... View Details
Keywords: by Laura Linard
- 09 Nov 2009
- Research & Ideas
Come Fly with Me: A History of Airline Leadership
opportunities and parameters of success. The U.S. airline industry went through a seismic shift after the terrorist attacks of September 11. This external jolt to the industry further reinforced the View Details
- 2013
- Working Paper
The Impact of Conformance and Experiential Quality on Healthcare Cost and Clinical Performance
By: Claire Senot, Aravind Chandrasekaran, Peter T. Ward and Anita L. Tucker
The quality of operational processes is an important driver of performance in hospitals. In particular, processes that reliably deliver both evidence-based and patient-centered care, which we call conformance and experiential quality, respectively, have been argued to... View Details
Keywords: Healthcare; Experiential Quality; Conformance Quality; Clinical Outcomes; Cost Efficiency; Quality; Service Operations; Health Care and Treatment; Performance; Outcome or Result; Health Industry
Senot, Claire, Aravind Chandrasekaran, Peter T. Ward, and Anita L. Tucker. "The Impact of Conformance and Experiential Quality on Healthcare Cost and Clinical Performance." Harvard Business School Working Paper, No. 14-024, September 2013.
- 16 Jan 2012
- Research & Ideas
Private Meetings of Public Companies Thwart Disclosure Rules
are actively breaking the rules of Regulation FD. Rather, he is suggesting that the SEC may need to spend more time determining what constitutes material information. For an astute observer, simply observing... View Details
- 01 Oct 1997
- News
HBS Alumni Association Board of Directors: President's Report
ventures, can the School provide services or resources tailored to their specific needs and issues? Global Alumni Issues - how are the needs of our international alumni... View Details
- 01 Jun 2016
- News
Research Brief: The High Cost of Election Expectations
than none at all. “When you set high expectations for voters, you’ve got to make sure you deliver on them. If you want democracy to work well, you need both the winners and the losers to be on board and accept the results.” “The Perils... View Details
Keywords: Erin Peterson
- 01 Sep 2016
- News
The Untold Story of the US Auto Bailout
the paper, reading books.” —Joe Hinrichs (MBA 1994), president, the Americas, Ford Motor Company, on the company’s recovery strategy “[We] met as a team and committed to each other that we were going to find a way to get this done without View Details
- 25 Feb 2020
- News
The Influence of Geography on Work and Innovation
(and enabling the USPTO to reduce office space needs in expensive regions). Choudhury found that those who took advantage of the policy chose to move to more attractive locations, which might mean places... View Details
Keywords: April White
- 01 Apr 2002
- News
HBS Alumni Association Board of Directors: President's Report
electronic newsletter for alumni as well as to revamp the Web site, a project that has already begun. Finally, the committee has offered critical feedback in the area of targeted marketing that will help the School identify the View Details
- 01 Dec 2002
- News
HBS Alumni Association Board of Directors: President's Report
It's been a busy autumn at HBS. In September, the School successfully launched its first-ever capital campaign (see coverage). A few weeks later, the fall reunions were very well attended. The Alumni Board then held a productive meeting on October 18 and 19, and a... View Details
- 2016
- Working Paper
Towards a Prescriptive Theory of Dynamic Capabilities: Connecting Strategic Choice, Learning, and Competition
By: Gary P. Pisano
The field of strategy has mounted an enormous effort to understand, define, predict, and measure how organizational capabilities shape competitive advantage. While the notion that capabilities influence strategy dates back to the work of Andrews (1971), attempts to... View Details
Keywords: Competitive Advantage
Pisano, Gary P. "Towards a Prescriptive Theory of Dynamic Capabilities: Connecting Strategic Choice, Learning, and Competition." Harvard Business School Working Paper, No. 16-146, June 2016.
Nailing Prediction: Experimental Evidence on the Value of Tools in Predictive Model Development
Predictive model development is understudied despite its importance to modern businesses. Although prior discussions highlight advances in methods (along the dimensions of data, computing power, and algorithms) as the primary driver of model quality, the value of... View Details
- 03 May 2017
- HBS Seminar
Seth Stephens-Davidowitz, The New York Times and Wharton, University of Pennsylvania
- 01 Feb 2001
- News
HBS Alumni Association Board of Directors: President's Report
School's Web portal — and the multiple databases available through eBaker (the Baker Library Research Center) are examples of underutilized yet extremely valuable services that need to be properly marketed... View Details
- 06 Dec 2021
- News
Digitalization: The Key to the Future of HBS
design-thinking workshops that the task force completed over the course of five months earlier this year. "We've built amazing infrastructure on our in-person campus. Now we need to do the same thing for our... View Details
Keywords: April White
- 21 Aug 2000
- Research & Ideas
From Emerging Economies to the Global Market: The Case of Embraer
said of their early meetings, "and about what research and course development efforts in this area—whether by Harvard or by other institutions—really needed to reflect." The basic macro environment... View Details
- February 2020
- Article
Being 'Good' or 'Good Enough': Prosocial Risk and the Structure of Moral Self-regard
By: Julian Zlatev, Daniella M. Kupor, Kristin Laurin and Dale T. Miller
The motivation to feel moral powerfully guides people’s prosocial behavior. We propose that people’s efforts to preserve their moral self-regard conform to a moral threshold model. This model predicts that people are primarily concerned with whether their... View Details
Keywords: Prosocial Behavior; Moral Sensibility; Decision Making; Risk and Uncertainty; Behavior; Perception
Zlatev, Julian, Daniella M. Kupor, Kristin Laurin, and Dale T. Miller. "Being 'Good' or 'Good Enough': Prosocial Risk and the Structure of Moral Self-regard." Journal of Personality and Social Psychology 118, no. 2 (February 2020): 242–253.
- 06 Sep 2011
- Research & Ideas
The Power of Leadership Groups for Staying on Track
substantial sums on a few, while relegating others to learning traditional management skills. With the shift to collaborative organizations with flat structures, companies are recognizing the need to develop a much broader array View Details
Keywords: by Bill George
- 15 May 2013
- Research & Ideas
From McRibs to Maseratis: The Power of Scarcity Marketing
Editor's note: Think money can't buy happiness? Behavioral economists Elizabeth Dunn and Michael Norton beg to differ. It actually can, they say—but only if we spend it the right way. In their book released this week, Happy Money: The Science View Details
Keywords: Re: Michael I. Norton