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  • All HBS Web  (9,701)
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  • April 2022 (Revised May 2022)
  • Case

Mastercard Labs (A) (Abridged)

By: Linda A. Hill, Sunil Gupta, Emily Tedards and Julia Kelley
When Ajaypal (Ajay) Banga became the CEO of Mastercard in 2010, he shifted the company’s competitive focus from card networks to cash itself. Mastercard’s new vision of a “World Beyond Cash” distilled into a three-pronged framework: Grow the core business, Diversify... View Details
Keywords: Organizational Behavior; Culture; Organizational Culture; Culture Change; Organizational Adaptation; Organizational Effectiveness; Alignment; Leadership; Leadership Development; Innovation; Innovation Ecosystems; Diversity; Collaboration; Co-creation; Learning Organizations; Empowerment; Ecosystem; Agility; Prototype; Experiment; Partnerships; Operating Model; Risk Management; Metrics; Payments; Financial Inclusion; Financial Industry; Ambidexterity; Corporate Innovation; Innovation Lab; Accelerator; Start-up; Intrapreneurship; Competitive Strategy; Business Model; Technological Innovation; Growth and Development Strategy; Digital Transformation
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Hill, Linda A., Sunil Gupta, Emily Tedards, and Julia Kelley. "Mastercard Labs (A) (Abridged)." Harvard Business School Case 422-082, April 2022. (Revised May 2022.)

    Vikram Gandhi

    Vikram S. Gandhi is the Gerald P. Kaminsky Senior Lecturer of Business Administration in the General Management Unit. He has developed and teaches two new courses in the Elective Curriculum of the MBA Program. The first is a finance and investing course, Sustainable... View Details

    Keywords: financial services
    • 23 Apr 2012
    • News

    It Doesn't Pay to Be Yourself at Work

    • 25 Mar 2021
    • News

    Police Attitudes about Body Cameras Suggest Workers May See Benefits to Being Monitored

    • 17 Oct 2011
    • News

    How ‘Hybrid’ Nonprofits Can Stay on Mission

    • 12 Sep 2011
    • Research & Ideas

    The Untold Story of ‘Green’ Entrepreneurs

    In the 1920s, on pitch black nights in rural eastern Montana, the farmhouse owned by the parents of brothers Marcellus and Joe Jacobs stood out for one reason: it had light, although located far from power lines and gasoline supplies. It was a beacon in the dark that... View Details
    Keywords: by Sean Silverthorne
    • 26 Apr 2023
    • In Practice

    Is AI Coming for Your Job?

    Ultimately, individuals and organizations should focus on upskilling and scaling to make the most of new technologies. Tsedal Neeley is the Naylor Fitzhugh Professor of Business Administration and the... View Details
    Keywords: by Kristen Senz; Technology
    • 2014
    • Book

    Accelerate: Building Strategic Agility for a Faster-Moving World

    By: John P. Kotter
    Based on the award-winning article in Harvard Business Review, from global leadership expert John Kotter. It's a familiar scene in organizations today: a new competitive threat or a big opportunity emerges. You quickly create a strategic initiative in response and... View Details
    Keywords: Competitive Strategy; Organizational Structure
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    Kotter, John P. Accelerate: Building Strategic Agility for a Faster-Moving World. Harvard Business Review Press, 2014.
    • 2022
    • Chapter

    Capitalism and the Environment

    By: Geoffrey Jones
    Capitalism drove the environmental decimation of the planet. The environment was seen as a free good, while the consequences of dirty industrial and agricultural processes were seen as external to the firm. Public policies largely allowed this to happen, as politicians... View Details
    Keywords: History; Environment; Sustainability; Capitalism; Ethics; Business History; Environmental Sustainability; Green Technology; Pollution; Climate Change
    Citation
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    Jones, Geoffrey. "Capitalism and the Environment." Chap. 8 in Evolutions of Capitalism: Historical Perspectives: 1200–2000, edited by Catherine Casson and Philipp Robinson Rössner, 187–211. Bristol, United Kingdom: Bristol University Press, 2022.
    • Teaching Interest

    The Entrepreneurial Manager (TEM)

    This course addresses the issues faced by managers who wish to turn opportunity into viable organizations that create value, and empowers students to develop their own approaches, guidelines, and skills for being entrepreneurial managers.

    The course teaches... View Details

    • November – December 2011
    • Article

    Most Likely to Succeed: Leadership in the Industry

    By: Robert C. Pozen and Theresa Hamacher
    What is the critical factor for success in the U.S. mutual fund industry? Is it top-ranked investment performance, innovative products, or pervasive distribution? In our view, it is none of these factors, despite their obvious importance. Instead, the best predictors... View Details
    Keywords: Leadership; Success; Investment Funds; Rank and Position; Performance; Investment; Innovation and Invention; Product; Distribution; Forecasting and Prediction; Asset Management; Governance Controls; United States
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    Pozen, Robert C., and Theresa Hamacher. "Most Likely to Succeed: Leadership in the Industry." Financial Analysts Journal 67, no. 6 (November–December 2011).
    • 16 May 2011
    • News

    Multinationals under fire from campaigning

    • 16 Jul 2021
    • News

    Behind the Research: Julian Zlatev Q+A

    • 04 Aug 2021
    • News

    How to Cultivate Psychological Safety, and Why it Matters

    • 2021
    • Article

    Les multinationales comme catégorie politique: les années formatrices (1970-1990)

    By: Sabine Pitteloud
    While multinationals are emblematic economic actors driving the current globalization process through the organization of production in global value chains, they appear to be important political actors as well. This article provides an historical perspective on such... View Details
    Keywords: Multinational Corporation; Lobbying; Investor Protection; Multinational Firms and Management; Business and Government Relations; Governance
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    Pitteloud, Sabine. "Les multinationales comme catégorie politique: les années formatrices (1970-1990)." Special Issue on L'entreprise comme acteur politique. Entreprises et histoire 3, no. 104 (2021): 93–110.
    • 17 Jun 2022
    • News

    Harvard Researcher on the Ideal Balance of Remote to Office Working

    • May 2000 (Revised December 2018)
    • Case

    SMA: Micro-Electronic Products Division (A)

    By: Michael Beer and Michael Tushman
    The Micro-Electronic Products Division of SMA has financial and organizational problems. Conflict and lack of coordination exist between functional groups. Employees do not have a sense of direction and morale is low. The cause of these problems is found in a change in... View Details
    Keywords: Change Management; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Conflict and Resolution; Business Strategy
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    Beer, Michael, and Michael Tushman. "SMA: Micro-Electronic Products Division (A)." Harvard Business School Case 400-084, May 2000. (Revised December 2018.)
    • 19 Feb 2013
    • News

    Can Harvard Women Have It All?

    • April 2020 (Revised October 2020)
    • Case

    Unilever's Response to the Future of Work

    By: William R. Kerr, Emilie Billaud and Mette Fuglsang Hjortshoej
    In February 2020, Nick Dalton, executive vice president HR business transformation at Unilever, reflected on the changing nature of work marked by rapid advances in artificial intelligence, machine learning, and automation. Launched in 2016, Unilever’s Future of Work... View Details
    Keywords: Change Management; Human Capital; Organizational Change and Adaptation; Mission and Purpose; Organizational Structure; Transformation; Human Resources; Consumer Products Industry; Europe
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    Kerr, William R., Emilie Billaud, and Mette Fuglsang Hjortshoej. "Unilever's Response to the Future of Work." Harvard Business School Case 820-104, April 2020. (Revised October 2020.)
    • 18 May 2023
    • Video

    Rosabeth Moss Kanter presents "Toward Inclusive Entrepreneurial Ecosystems: Leading High-Impact Change"

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